My partner and I purchased a $20 mystery box from them on Groupon. It arrived quickly and I was excited to find some (seemingly) really cool stuff. Turns out all of it is basically garbage. This review is about 3 of the items received in the mystery box: the 5ml Vapebrat bottle of CBD vape oil, the Vapebrat prefilled CBD cartridge, and the Hookahtown reusable oil pen w/empty reusable cartridge. I'll also talk about their customer service.

* 5ml (1000mg formula) bottle of CBD vape juice: This product didn't come with any packaging, so only the brand name, product title, flavor and "1000mg formula" were on the bottle. No ingredient list, no dose info, no CBD sources listed. Checking the website, this information isn't there unless you want to spend an hour or two sifting through their 3rd party lab results page. If you do that, you'll find that there is only around 27mg of CBD isolate in the entire bottle. Around one dose of CBD priced at $24.99.
* Prefilled CBD cartridge (100mg formula): I was the most excited about this one. Both the site and the box say it is a 100mg formula, after sifting through those lab test results I mentioned earlier, I found that the cartridge only has around 16mg of CBD isolate. Barely one dose of CBD for the low low price of $35.99. This cartridge also doesn't work on any vape/oil pens including the one I received in this order.
Hookahtown's vape/oil pen w/reusable cartridge: There were no instructions that came with it, and no labels. It came in a little labelless tin box. There is no button, even though it looks like it has one. No other cartridges work on it except for the one it came with, which only takes vape juice, but not oil or wax. The battery dies really quickly, and takes a long time to charge. This product is essentially a tiny, poorly made vape mod with a plastic tank.
Now let's talk about their customer service. I attempted to call a few times for help setting up the oil pen, because it wasn't working and there was no button to turn it on. It had been fully charged at this point as well. Every call I made went straight to voicemail, which told me to try using their websites chat support. So I tried that, and after a few suggestions of theirs not working, they simply stopped responding to me completely. I tried to leave them a review, and after typing and submitting it I got a notif on the top of the site that says "only those who have purchased this product are allowed to leave a review."

Tl; dr Hookahtown and Vapebrat either do not give a single flying $#*!, or they're scammers. Either way, $#*!'em. Please don't order anything from them.

I purchased the 1000mg vapebrat disposable through Groupon. Pen barely last 4 days.@ $ 20.00 a pop.

Very very satisfied

Today I had the pleasure of speaking with Nathan from Hookah Town and I have to say it was one of the best customer service experiences of my life. Nathan was professional and a joy to converse with, making sure all of my concerns and needs were met. On top of having an absolute blast speaking with Nathan, I found out that Hookah Town is also Hookah Shisha, where I had purchased my favorite hookah from. To make my point clear about the quality of the hookahs that are sold from Hookah Town and Hookah Shisha, I am going to tell you the story of Dragon, my favorite hookah. I have uploaded some pictures of Dragon in all her Gorilla Glue Glory as well to illustrate my story.

Dragon is a Pharaoh's Hookah purchased from Hookah Shisha a few years back. It is a stainless steel, interlocking base hookah that has literally been the best hookah I have ever owned or smoked out of. As an avid hookah user I have to tell you that this hookah blew my mind with the consistency and depth of flavor given when pulling from it. Unfortunately Dragon met an adversary so terrifying that even I couldn't save her from the fate that befell her. Dragon met my cat Happy. The first time Happy pulled Dragon from a table I totally expected Dragon to shatter into a billion pieces, but she didn't. In fact there was not even a crack in the base and I praised the Hookah Gods that Dragon was spared. Unfortunately while gaming one night I became careless and Happy once again attacked Dragon's hose, pulling her from a much greater height and breaking her into about six pieces.

Needless to say I was devastated as I picked the pieces up and realized that while the base was broken, the pieces were all still in amazing condition and large pieces that I could probably construct back together again. With a little bit of help from my friends at Gorilla Glue, I began Frankensteining Dragon back together again until she stood tall and proud again. I was a bit nervous smoking out of her at first, thinking my plan could not possibly work when low and behold I took my first hit and it was just as amazing as the first day I smoked out of her. Unfortunately Happy was very unhappy with my love affair with Dragon and pulled her from different tables on two other occasions, breaking her into pieces again. Each time I have glued her back together again and not only does she still work just as great as the first time I took a hit from her, she is still the best hookah I have ever smoked out of... even if she does look a little worse for wear.

Today I have ordered two more hookahs from the amazing folks at Hookah Town and I have no doubt that they will be just as amazing as Dragon has been. They have sold me not only on the quality of the products they offer, but also the stellar customer service they provide (even when I was the one who originally made the mistake and had to call them... sorry guys!) I plan to buy all my future hookahs from Hookah Town/Hookah Shisha and I would recommend them to anyone! Thank you guys for rocking my socks off today, you are awesome!