HomeStars.ca

HomeStars has been a complete waste of time. They sign the contractor up for a listing. Send you a few leads, which lead to no face to face contact with the client and send you a bill for over $800. At the end of the day, who are you working for, for yourself OR to pay for the listing?
When you reach out to the representative, they won't call back, they ghost you, and don't reply to emails.
This is not how to conduct a long term marketing relationship with contractors. Save your time and money and avoid HomeStars. This HomeStars will never get 5 stars in my books.

I had a problem with a contractor, but when I put my reviews, HomeStars did not post it and when I complained, they said they do not post the review at this time. That was a couple years ago! Then I noticed that my contractor is paying HomeStars that is why they did not post my review. This shows that the reviews are not mostly true, and HomeStars is selective of the reviews which is kind of deceiving for the people who want to hire a contractor.

As a new contractor in business I was reluctant to sign up with them. They reassured me I was going to get 10 - 15 leads through a month. "you'll be overloaded with work".

I received an average of 2 leads a month and the quality of the leads was just laughable.

Would not recommend to anyone.

This company is a complete scam.
Once you sign up, forget about talking to anyone. No one answers the phone. When you call your phone number is routed to your rep regardless of what number you call. (you could try another phone number I guess, if you have time for that) And of course forget about a call back.

Towards the end of your dismal contract, a different kinder, more understanding crook will call to try to smooth out the mood due to lack of, and useless leads because of miscategorization of your service, and offer you a discount for the remainder of the contract. Even if you tell the rep that you are not going to renew. Why?, because they set up the new discounted price as another annual contract without consent.

I had no choice but to cancel my credit card because I read elsewhere that Homestar's will continue to attempt to debit your account even after the contract has run its course. And sure enough, they did! (try that is)

I could go on, but I hope you get the point. Work on your own SEO, forget these clowns.

They have removed my review only because their system is set up to reject any review that has a contact information. What's happened was we got ripped off by a company that was supposed to fix our cooktop that they accidentally broke the glass part of and never followed up to replace the broken cooktop. It's been 2 years since the incident and they don't care. The cooktop is a $2500 and we are stuck with a broken glass top. Now, I have read other negative reviews for that company and found that there are so many other people that got ripped off so I wanted to write a review including my email address for others to contact me so we could do a class lawsuit against the company and because I have included my email address, my review was removed by the system.I have complained to them so Home Stars manager did contact me just to say that their system is set up that way to remove any contact info. My reply is, we'll then set it up the way do the system accepts the review because right now Home Stars is protecting and promoting fraudulent companies. Having said all of the above I suggest anyone who considers to be a part of Home Stars community to stay away from these clowns. Home stars is a complete joke.

Hi everyone. Please don't use this site as it's a scam. They trick you saying it's just 1 payment then after you get charge $600/ month for 12 month. Try to cancel then they make you give them 2 month notice and then on top of that you have to pay 30% of remaining balance. There is no lead at all. Scam scam scam

Complained to HomeStars about DCD Landscaping practices. HomeStars endorsed this company. Homestars does not verify reviews and does no audit or follow up on consumers' complaints. Homestars does not authenticate a company fully and thus puts consumers at risk. Homestars is solely interested in collecting money from contractors and be damned with the consumer.

Just passing by to say that home stars is a lack of respect for others. And organized crime. They came to us and said we would keep busy with work.

It's been more than 5 months since we paid them 500 dollars every month. In addition to them not sending a quantity of work, when they do send it they also send 20 other companies to provide a quote. I have been paying for 5 months and have not completed any work. This is a theft.

I'm at a point where I need to earn money and not pay to work. And they are robbing us. because I'm losing money. Never do anything with them they are a fraud and organized crime

I've been trying to cancel it since June and they still have the nerve to want to charge me 355 of the amount. Because when we start business with them they make us squeeze everything online. And then comes to say that everything is in contract precisely to steal from us. I hope to see them soon in a bad situation

We got rid of this company a few years ago for having no accountability for reviews. Ever since we have received multiple calls from them to get back on board. We're not interested in a platform that has no accountability, and charges x4 to x5 times the competitions annual fees, we put in too much hard work in the field, we want to be represented correctly and accurately and heard as business owners when there are legitimate concerns"
I felt compelled to write this review after a very pushy phone call from one of the reps today.
#reviewing the reviewers

Erindale landscape still have not come back to complete job.still missing my step to the side door. Front step so wobbly they move everytime you go step on then.
But did come around last Sunday for more money

Worst platform I've ever used.
Take your money, give a lot of false leads, and then flag your number on file and make it near impossible to speak with an agent. Had to start calling from another number to reach someone.
And that's just the tip of the iceberg. I could write an essay on their BS

They do not really do anything to bolster your business and sneak in a 35% THIRTY FIVE PERCENT. Cancellation fee when you realize their services are usless costing you anywhere from 700-1000$. One of my biggest mistakes I've ever made. They turn small businesses into easy money for themsevles.

I stopped paying for this service 5 months ago. Get calls to sign up and pay more than I was. My 98 want down to a 90 with no bad reviews. Home stars is no help on my market as leads are poor.
Marks windows and doors at Catharine's

Wanted a 1 month membership, they said not a problem.
They did not tell me it was a 12 month agreement with a 700$ cancellation fee?
Now they want 3000$ or 700$ for a service i didnt use let alone finish the verification process.
I asked to cancel and they tried intimidating me telling me to pay 700$ or else. And told me its in my best interest and to be careful about disputing...
What did i just get into?

If you have money burning a hole in your advertising budget pocket, then feel free to send it to me, cus I won't do anything for the money either. Complete waste of my money, and I'll be wasting more just to get out of the contract. First month, an overwhelming number of phone calls to see how they can help me. Got seven or so leads, turned out to be "tire kickers". Beginning of the second month, got one lead that turned out, but not big money and not really for what I do. Now at the end of the third month, absolutely nothing. Complete waste of money, in my opinion. As a renovation contractor, it would be better to leave my business card on the table at the food court.

Do not ever believe what they are saying. I have experienced that they say something but do something else. Due to some reason I had to call them but they took God Promise they did not my call. I have tried so many times. Now when blocked my card to stay away from payment they started calling me to just to get the payment. They were taking money from me for nothing. Don't listen to them its all $#*! they will tell you to get the signed on contract. I humbly request be safe and be care full.

Horrible service, did not get one lead from them over a full year, monthly payments taken each month. When I call to cancel I was even insulted and told it was my fault. Some kind of service.
SAVE your money.

Signed up for Homestars after the rep said I should expect 1-3 leads a day and that there were over 2700 leads in 2020, most of them going unanswered. I jumped through all the hoops and got a 90% rating. I paid $200 a month for 5 months and only got 7 leads, none of which even turned into jobs. I brought this up with my rep and they just pointed out that they don't guarantee leads and that I agreed to a year term... total garbage! I do lots of online marketing and this has been one of the worst ones yet.

I was starting to use homestars and unfortunately I found it a big waste of money last year as I was getting no jobs and paying them 400 a month for job leads.
My sales guy insisted I need better reviews said it could be me not getting quotes is my fault,I use Facebook and book jobs like no tomorrow have alot of good reviews on different sites homestars, Facebook,Google etc.
Another person just called this year and I'm very hesitant in signing up after I tell him it's not a good thing financially he just rushes off phone complete scammers all they want is money,infant they give all the work to people paying them better money don't sign up you will regret it.

Been with this company for a months, I run a plumbing company and they add fake feedbacks and charge you over $500 monthly with contract for a year. It's all scam, no clients comes from them

Businesses beware of this service! You pay them a fee and they put you up n there site… if you have a disagreement with a customer and they post a bad review even if it embellished as long as the customer has proof they communicated with you they will not remove the review! So your screwed!
Trust me your better of your have people review on your Facebook page or Instagram!
You've been warned!

Bad people. Wasted thousands of dollars with them. They will do everything they can to get you to sign contract and after that you can go to hell.

They're like scammers. They will have you sign a 12 month contract and if you cancel you'll owe them 30% of the yearly amount as cancellation fee which is stupid and nonsense.
Other than that? They'll send you some leads the first month and some very suspicious as if they paid these "customer" to call you and ask for an estimate. You send the estimate and they go silent.
I decided to stop using homestars, and now they're using collection agency to try to collect $800 of what they call "unpaid fees".

Value your hard earned money and don't waste it in this garbage "company". I made the mistake and I'm writing this review to save from doing the same mistake as I did, with the hope that you're not reading this after you after you've already subscribed with them.