• Homesdirect 365

Homesdirect 365

Overview

Homesdirect 365 has a rating of 2.1 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Homesdirect 365 most frequently mention customer service problems. Homesdirect 365 ranks 450th among Furniture sites.

  • Service
    27
  • Value
    26
  • Shipping
    25
  • Returns
    21
  • Quality
    22

This company does not typically respond to reviews

Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
36
See all photos
How would you rate Homesdirect 365?
Top Positive Review

“Absolutely fabulous coat stand”

Lesley L.
12/16/21

Rustic white coat stand WEB229021. We wanted something in our open plan home that wouldn't look like a coat stand when empty. The white rustic coat stand is fabulous and looks like a sculpture when all the hats and coats are in use. Price not cheap, but for style and pure focal point by the door it is outstanding. Can't say how much we love it. The all round service and communication has been first class. Will keep coming back.

Top Critical Review

“Homes direct 365”

Chris L.
11/19/20

They don't even deserve the 1 Star. Spend £600 on a telephone drinks cabinet which was in the sale down from £1000! This cabinet took 2 months to arrive on inspection it's was a joke, the list is endless really i must have taken 50 photos of damage/paint colour differences so poor. The wine bottle don't even fit in the spaces. China must have different sizes. Never again will I order from them and people if you want a good product that you have paid for don't order here.

Reviews (48)

Rating

Timeframe

Other

Thumbnail of user lesleyl83
1 review
0 helpful votes
December 16th, 2021

Rustic white coat stand WEB*******. We wanted something in our open plan home that wouldn't look like a coat stand when empty. The white rustic coat stand is fabulous and looks like a sculpture when all the hats and coats are in use. Price not cheap, but for style and pure focal point by the door it is outstanding. Can't say how much we love it. The all round service and communication has been first class. Will keep coming back.

Tip for consumers:
Everything was perfect, the delivery schedule was longer than anticipated but they beat if by 4 weeks

Products used:
Coat stand

Service
Value
Shipping
Quality
Thumbnail of user geraldinew74
1 review
0 helpful votes
August 21st, 2021
Verified purchase

Excellent customer service. Timely delivery, very helpful delivery man ensuring safety of table into property.
Highly delighted with purchase.

Thumbnail of user melm164
1 review
0 helpful votes
April 20th, 2022

Very easy to put together - perfect fit/finish to our new kitchen diner- matches the radiators perfectly.

Service
Value
Shipping
Quality
Thumbnail of user lynnemcooper55
1 review
0 helpful votes
June 21st, 2023

My furniture was delivered today by Beau, very helpful and polite. Beau is a great ambassador for homesdirect365, I wouldn't hesitate to recommend this company, very pleased with quality and service.
Lynne Cooper

Products used:
Furniture

Service
Value
Shipping
Returns
Quality
Thumbnail of user vickiem466
1 review
0 helpful votes
January 19th, 2023

Great service, they kept me in the loop with expected delivery dates and shopping dates. Fantastic service and was all perfect condition would defo use again.
Order number WEB *******

Service
Value
Shipping
Returns
Quality
Thumbnail of user sharonf917
1 review
0 helpful votes
August 18th, 2021
Verified purchase

Love this chair so much. It's more like a chair and a half. Plenty of room to curl up cosy. Colour is fab.

Thumbnail of user donnae633
1 review
0 helpful votes
August 20th, 2021
Verified purchase

Both items delivered on time. Exact items shown as ordered

Thumbnail of user annah1093
1 review
0 helpful votes
August 18th, 2021
Verified purchase

Fantastic products good delivery service and communication

Thumbnail of user latoyad27
1 review
0 helpful votes
February 4th, 2021

Item was delivered I am glad I waited. It was my fault for not checking if item was in stock why I waited so long and Covid19 makes it even longer.

Service
Value
Shipping
Thumbnail of user moiram4
1 review
1 helpful vote
June 15th, 2017

Delighted with my recent purchase of a small glass side table It was delivered on the exact day that was arranged and the driver phoned to confirm time an hour before he arrived It was a first class service from the point of order to delivery! Moira meek

Thumbnail of user andrewb72
1 review
1 helpful vote
September 23rd, 2013

Excellent service, my order was dealt with very smooth and easy. No problems at all.

The furniture is fantastic, excellent quality material and the hand carving is second to none. A really great site if you are after quality furniture.

Thank you will be returning!

Thumbnail of user karlw
1 review
2 helpful votes
August 10th, 2009

Great site for french furniture lovers! - This is a great website. They sell all sorts of french furniture and accessories and seem to be one of the cheapest providers that I have seen. They provide free shipping on orders over £600 and process orders very quickly (my order was shipped within 24 - 48 hours of me placing it). I highly recommend this website.

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From the business

Get the Parisian look with our shabby chic, french style furniture & decor, antique shabby chic furniture style at the UK's lowest prices

Company Representative

Thumbnail of user deans366
Dean S.
Typically does not respond to reviews

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