• Home Perfect

Home Perfect

Overview

Home Perfect has a rating of 4.34 stars from 7,018 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Perfect most frequently mention best price, coupon code, and high quality. Home Perfect ranks 8th among Kitchen sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 80%
Positive
8
Neutral
0
Negative
2
8
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • This site has low prices and the low prices come with zero customer service.
How would you rate Home Perfect?
Top Positive Review

“Good price and great customer service”

Jim S.
3/12/24

My computer auto filled my address with the state of our old residence but had the city and zip code right. They called me to confirm the right address before shipping. Unit was a perfect replacement for a worn out unit. Highly recommend this place and will use them for future needs when they have what I'm looking for.

Top Critical Review

“Late delivery turned to no delivery”

Tim M.
12/23/23

I ordered a 24" x 12" x 5 foot duct on Thursday 12-14 that I needed by 12-22. Plenty of time since they say in stock items ship in 1-2 days and it is a local truck delivery. I was contacted by a trucker on Thursday 12-21 saying he had my item out front. But then he realized that "they screwed up the paperwork" and he had a boiler for someone else, not my duct. There has been no further communication about this. Will I ever receive it? I cannot recommend anyone to deal with this company, ever.

Reviews (7,018)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (33)
Thumbnail of user jamest3178
1 review
0 helpful votes
April 19th, 2023

Faucet spray attachment was correct part, but leaks water from the sprayer when faucet is turned on, and is quite expensive. Although the leak is some product defect, probably an "O" ring issue within the sprayer. It's a very expensive part, and disappointing to have received one that is defective.

Products used:
Faucet spray heaf

Service
Value
Shipping
Quality
Thumbnail of user andrewg572
Andrew G.
1 review
10 helpful votes
March 13th, 2020
Verified purchase

I was in conversation with agent yesterday to purchase. Ran out of time to order. When went to place order today, it was $10-20+ extra dollars. When contacted agent, was told that pricing was done by different team and could not do anything about it. Sad. And cannot help but think that the interest in the product by me drove the price up, which is a bit slimy. Especially after I brought to attention to company that one of their other products was not available and they removed it from the site.

Thumbnail of user briane265
Brian E.
1 review
0 helpful votes
May 29th, 2020
Verified purchase

Just got here, free shipping would be nice. kbauthority.com
and Amazon are also good sources for Kitchen remodeling.

Thumbnail of user steves1280
Steve S.
1 review
0 helpful votes
April 2nd, 2020
Verified purchase

So far so good. Wish the website had more details. My box arrived destroyed. Product appears undamaged except for switch which was damaged.

Thumbnail of user trevorh152
Trevor H.
1 review
0 helpful votes
May 14th, 2020
Verified purchase

good prices, good selection- an item i wanted said it needed to be ordered from manufacturer, but no date on website for delivery was given

Thumbnail of user martinb455
Martin B.
1 review
0 helpful votes
May 14th, 2020
Verified purchase

Good pricing and it says 'in stock'. I'll have a better idea after I actually receive it.

Thumbnail of user phillipb204
Phillip b.
1 review
0 helpful votes
June 19th, 2020
Verified purchase

the specifics on the exact measurements we not clear. I actually went to wayfair's site and downloaded the pdf. Only bought from your site because a better price.

Thumbnail of user maurenl
Mauren L.
1 review
0 helpful votes
March 27th, 2020
Verified purchase

found what I was looking for at a much lower price, I just hope it arrives on time for my construction project.

Thumbnail of user anitao33
Anita O.
1 review
0 helpful votes
May 26th, 2020
Verified purchase

Found exactly what I needed and they were good in answering my chat questions. Do wish that they part could be sent to us sooner, but that may not be in their control.

Thumbnail of user johns4671
John S.
1 review
0 helpful votes
October 7th, 2019
Verified purchase

What a pain. I have already purchased this sink once and now need a replacement. The site did not allow the coupon code as well as it kept coming up with an address that is not even in my city.

Thumbnail of user cindyb666
Cindy B.
1 review
0 helpful votes
August 25th, 2019
Verified purchase

Easy to locate what I wanted on the website. No discount coupons applied although I found some. Order received in a timely manner. Product was high quality and easy to install.

Thumbnail of user stephanies716
Stephanie S.
1 review
0 helpful votes
November 7th, 2019
Verified purchase

the only thing that was missing was to see estimate shipping time... but the live chat person was super helpful, I just had to ask : )

Thumbnail of user richardg1165
Richard G.
1 review
0 helpful votes
July 7th, 2020
Verified purchase

You got it to me quick which is excellent, what I didn't like was you didn't tell me the shipping cost till after I charged it on my credit card.

Thumbnail of user judithc152
Judith C.
1 review
0 helpful votes
November 10th, 2019
Verified purchase

Our order turned out to not be the part we were hoping. We need to seek information on how to return the product for a refund.

Thumbnail of user lisan345
Lisa N.
1 review
0 helpful votes
April 26th, 2020
Verified purchase

It was easy to purchase the item I was looking for, although I would have liked more detailed pictures/description of the item

Thumbnail of user donn107
Don N.
1 review
0 helpful votes
May 13th, 2020
Verified purchase

Good but final review will be if product is shipped and arrives in good working condition and in a timely manner

Thumbnail of user francescom38
Francesco M.
1 review
0 helpful votes
January 20th, 2020
Verified purchase

Photos of products were inaccurate. Extremely confusing and time consuming to verify before placing the order

Thumbnail of user chriss975
Chris S.
2 reviews
0 helpful votes
December 16th, 2019
Verified purchase

Good but autofill on the credit card would be better. Also including the estimated delivery date, previously shown, on the checkout page is a must. i cam very close to bailing out on the purchase because of this issue.

Thumbnail of user billd129
Bill D.
2 reviews
0 helpful votes
May 19th, 2020
Verified purchase

I PURCHASE THOUSANDS OF SPECIAL ITEMS FROM ALL OVER THE COUNTRY FOR THE CMPANY I WORK FOR, AN EASY QUICK SHOPPING EXPERIENCE IS ESSENTIAL. THANKS, I WILL PURCHASE FROM YOU AGAIN!

Thumbnail of user jamesd37
2 reviews
8 helpful votes
April 2nd, 2012

We looked at several comparison shopping sites on line and Home Perfect was the lowest price. They also delivered immediately via FedEx at no additional cost. Outstanding site!

6.8K additional ratings and reviews were submitted through Shopper Approved, but only the most recent reviews above 100 characters are displayed.

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From the business

Thousands of Faucets, Sinks, Showers, Toilets, Lighting and more IN STOCK and on sale. Friendly Sales & Customer Service Eager To Help You Renovate

Company Representative

Thumbnail of user alext204
Alex T.
Typically does not respond to reviews

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