Home Depot

My craftsman 8" Pole saw bar became bent and I could not find any bars to fit it. I ordered one and it was not the matching one and no one seemed to have one. I decided to go and purchase a new Pole saw attachment and found the RYOBI one which seemed better and was a 10". As I came home and started to use it, the motor base I was using gave out and had to purchase a new one. I went out and bought the RYOBI one as well. Both machines did a terrific job for me and am very happy I decided to make this purchase

First it took several weeks before, home depot contact me to schedule appointment for free window consultation. Then, when they finally contact me. The woman tells me that it would be inconvenient to meet after 230pm because of travel time. Well since that is inconvenient cancel it don't worry about a paying customer.

Home Depot stood behind me, the customer, in dealing with an acceptable product. They took the door back without hesitation and complete full refund. They do not know how happy they made us. We can't thank them enough. Scott at Roseville store you are top notch!

I don't know company with better customer service than this one. Of course, there are some disadvantages. However, most of my visits were more than great. No problems with returns, no problems with variety of tools available.

Thanks for the patience of Romana with a big orderShe talked to the manager to give us a 10% discount for the whole order

Really easy to make sure home Depot had all the necessary items I needed at my local store. Managed to get all the supplies for a patio Reno in one trip!

Art and Rocco were very knowledgeable and helpful in getting the right hinge parts to repair my Andersen storm door. Andersen supplied the replacement parts free of charge. I was unaware of Andersen's great policy and was becoming frustrated trying to repair my door until the great and knowledgeable staff in the door section guided me in the right direction. So thank you Andersen and the Home Depot staff. The replacement parts are in, frustration is gone and the door closes again.

This generator was easy to set up and starts very easy. Can't wait to hook up to my transfer switch when power goes ot

I buy stuff for my house or apartments and if i buy them thru swagbucks i earn points your going to buy this stuff anyways why not be rewarded.

Well I have been having project in mind for about 5yrs now. But of course money will always be an issue. You seem like you're getting ahead then boom reality will kick in & another issue will occur. I was hesitant because i am new to all this. So I called a several people. The first one was a little pushy & said i needed this & that which is fine i know the house is a bit older but the price was higher by a full grand. The other lady i spoke with was nice but her estimate was satisfactory plus her completion time was outrageous but she was nice. So i did my research on prices for the supplies needed as much as i could do any way. So i called another gentleman named Angel Jose Turcios. He was up front & on time for our meet which of course a plus. His demeanor was relaxed & friendly. He had his research down pretty good when it came to cost of the materials. His cost was more realistic & honest & went with my budget. Decided to go with him & im glad he did. He would call me here & there & keep me updated with the status. He took his job seriously & just the little things he payed attention too made you feel that he cared about his work. So thank you Angel Jose Turcios with the Home Depot Referral program. I will continue to share my story with friends because my house looks great!

Our company now has 3 Eoslift Industrial Lift's in the shop. Our latest purchase was another TAD35. It is so easy to maneuver around the shop and easy to lift and lower to prevent any injuries, which is so important.

Everyone at the Military highway Home Depot location has COVID 19. This news report was recently listed in a national newspaper.

Homedepot is a clean place and nice pricing and nice employees they are really nice and say nice and always try to help

I purchased generator online from Home depot. Generator was shipped in original pkg. I started generator after putting accessories on and adding fuel,and connecting battery (oil) for engine. Included with item. Generator started very easy! Love it,especially the electric start. Very nice quality,at a fair price. Works as it stated when reviewing item. Perfect for back up power when there is none. A little louder than thought,but its definitely worth the money!. I would recommend this item too anyone looking for a quality generator that wont break your wallet! Everything about it. Especially the carbon monoxide shut down features.

My Granddaughter Saw this rug and said, "This is just right".
We were browsing the carpeting department. Our granddaughter went behind another display. When we got there this is what we saw. She was so cute; I took this picture. The sample was indeed extra soft.

Kerrie is the most helpful and pleasant employee that we have ever encountered anywhere. She went above and beyond.
We actually had a list for our project that
we where working on, she got us through entire list.

Have had both Very Good & Very Bad Experiences with Home Depot

THE GOOD

Online Purchases
Household Items - Purchase Online
1. Easy to find
2. Easy to Use
3. Communications Updates really Great
4. Products delivered quickly & Free

The Really BAD
In Store Purchase - Appliances
1. Purchased Washer & Dryer units in Store
2. Deliver was scheduled 3 times. 2 of the times they never showed up
3. Lost 2 days of work waiting for delivery that never showed up
4. Service issue was with their 3rd party service provider
5.3rd Party Service was beyond poor even installing the units
6. Home Depot Store staff & manager were powerless to help
7. Will never purchase appliances of any type ever again from Home Depot

Summary

1. Give Home Depot 5 Stars for Online Purchase & Service
2. Give Home Depot 0 Stars for In Store Appliance Purchases

Based on my personal experience. Suggest going to stores that specialize in appliances that take proper care of their clients for major appliance buys.

Recommend Home Depot for Online purchase of regular household items that are not third party.

I love Home Depot it is so easy to go to and get help. I would 100% recommend... everyone there is always so helpful

JW floor covering did a great job above and beond real good work and very friendly drove far to do the job

They are very good and they let the price go down so so go there now and get there amazing price it was good

I see many customers reviewed the store as bad. That is the case where I am going against the public opinion of majority. I don't know company in the US with better customer service than Home Depot. Of course, there are some disadvantages. There are bad and sometimes even rude employees (mostly novices). However most of my visits to this store were more than great. No problems with returns, no problems with parking, no problems with restrooms, no problems with variety of tools available. Again, there are some disadvantages, but let's compare it with other stores. Lowes is overpriced, Walmart is persecuting its own customers (e.g. Walmart blocked my account without reasonable explanation), ACE is harassing customers just because of parking. Home Depot is the store I really love. Among competitors, it is the best. I wish the best to this company.

Recently decided to start building my own house so I went to home depot to get me a quote on all the material I need it where they gave me the greatest deal I couldn't refuse it was amazing so i went on with the purchase i never thought it was this easy it was like if I was in and out of the store in seconds with the greatest deal ever they make everything seem so easy for the customer they make u feel at home they are very helpful at all times a few minutes ago I went to pick up an order of material that I had pending for tommorow I know it was really late to pick up a big order of lumber at this time of the night the employees got the material ready and loaded me up as fast as they could it was almost closing time and literally almost all the employees during that shift even the manager came out to help me load up and tie down the material I really appreciate this gesture not only because you all helped me load up but because you all made sure everything safely tied up in order for me to get safe to where I was going this really made my night greatest help ever thank you

I don't know the name of the individual, but he delivered our dishwasher yesterday the 3rd of Aug. To our Boise home. He was polite and very professional. He answered all our questions and the set up went without a hitch. Thank you so much for your professional service. Vincent