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Home Cinema Center has a rating of 4.38 stars from 758 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Home Cinema Center most frequently mention customer service, white glove, and perfect condition. Home Cinema Center ranks 767th among Furniture sites.
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I could not ask for a better person to lead my family to purchasing a bedroom set which was a major purchase in our lives. Angie was extraordinary. A gem of a person and we cannot thank her enough for the ease of the transaction. All things were clear. She walked us thru everything. Financing and How to navigate ever aspect. We appreciate her. Outstanding person and representative. ORder was delivered and we love out new set. Thank you!
Purchased the three-year extended warranty for $500.00 for a sectional sofa. A recliner stopped working after one year and I have not been able to get it fixed by HCC. It's been well over a year since I first contacted them for repair. You can only reach the service center through email as the main (and only number) is for sales calls only. I have sent many emails requesting service and repair, but HCC has not contacted me about the problem in over a year. The person who answers the phone is rude and dismissive to customers and obviously does not care about any issues you may have with the products they sell.
We just received our Mammoth sectional that we ordered through HCC, and they get it directly from the manufacturer. This means quite a delay in the time in takes to deliver the furniture, but if you're willing to wait, I was unable to find a better price point, even with adding the white glove delivery service to WA state, on the other side of the country. Thankfully I have nothing but positive things to say as the couch is tremendous, was delivered as promised and installed where we wanted it. 4.5 star experience, would definitely have been 5 if the wait time wasn't so long. Was worth the wait.
The store is good. The staff was helpful and kind. I also like the wide range of furniture especially their sofas.
I like your homecinemacenter website since you beautifully organize your site architecture specially room and bedroom link page. Awesome photos makes me so happy...
Ordered a sofa set thru sales rep of web site. They indicated it was in stock after another comoany told me 2 month wait. So I was a little skeptical. Order was delivered in just over a week. Great experience, and the sofa set is great!
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Home Cinema Center offers one of the largest product selections on the Web, backed by a knowledgeable and caring, educated customer support staff.
