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    HomeAway.co.nz

HomeAway.co.nz

HomeAway.co.nz

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2 reviews
homeaway.co.nz
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Overview

HomeAway.co.nz has a consumer rating of 1 stars from 2 reviews indicating that most consumers are generally dissatisfied with their purchases. The most common issues with HomeAway.co.nz are around customer service, which is not as good as expected by some customers.

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Top Critical Review

“AVOID IF YOU DO NOT WNAT SPOIL YOUR VACTION!”

Alex S.
11/4/18

Terrible support from the HOMEAWAY, in fact they will never support you. Their response is that they have no power to change anything and any problems the owner and customer should resolve between themselves.Yet they get their service fee which are incredible high. Terrible company and service.

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Reviews (2)

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louisac13
Louisa C.
1 review
0 helpful votes
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“Dire customer service”
November 9th, 2019
If you have a property good luck getting any support from HomeAway. The staff are not based in NZ, and were difficult to understand. Biggest issue was a lack of common sense.

When I gave up and emailed, they did not grasp the issue and all and instead replied with a generic copy/paste information.

I gave up in the end.
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alexs655
Alex S.
1 review
2 helpful votes
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“AVOID IF YOU DO NOT WNAT SPOIL YOUR VACTION!”
November 4th, 2018
Terrible support from the HOMEAWAY, in fact they will never support you. Their response is that they have no power to change anything and any problems the owner and customer should resolve between themselves.Yet they get their service fee which are incredible high. Terrible company and service.
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Q&A (0)

Questions? Get answers from the HomeAway.co.nz staff and other customers.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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