• Hollar

2021 CUSTOMER CHOICE AWARD

Hollar

Overview

Hollar has a rating of 3.47 stars from 380 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hollar most frequently mention customer service, free shipping, and great deals. Hollar ranks 22nd among Discount Shopping sites.

  • Quality
    26

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 5.3%
Positive
1
Neutral
0
Negative
18
32
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What reviewers want you to know

Positive highlights

Critical highlights

  • The Spirelli items were worst than the dollar store if you can imagine that.
How would you rate Hollar?
Top Positive Review

“I miss hollar PLEASE COME BACK come back”

Maria C.
9/18/23

Before 2020 I use to receive a package every week free shipping was so hooked I actually persuade my mom to buy from hollar 2017 I was unable to give my mom her first order because she passed away since I stop buying because of my mom's passing when I finally got pulled back together I went to place a hollar order but the app was shut down broke my heart into many pieces recently found temp but not quite satisfied seems like I'm being charged for something I got charged 1.42 when the min is 10.00 never had this experience with hollar I removed my credit card account and the other day made my last order hollar please come back I really miss your app I have an item from hollar but mystorage is full and won't let me send picture

Top Critical Review

“Scam”

Michelle T.
9/13/23

I ordered in April. Had shipping insurance that they offered at that time. No package received. I've been asking for a refund for months now, it's September. No product and now they send me $2 of my $47 purchase. Scam!

Reviews (380)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (72) dollar store (23)
Thumbnail of user mariac3404
1 review
0 helpful votes
September 18th, 2023

Before 2020 I use to receive a package every week free shipping was so hooked I actually persuade my mom to buy from hollar 2017 I was unable to give my mom her first order because she passed away since I stop buying because of my mom's passing when I finally got pulled back together I went to place a hollar order but the app was shut down broke my heart into many pieces recently found temp but not quite satisfied seems like I'm being charged for something I got charged 1.42 when the min is 10.00 never had this experience with hollar I removed my credit card account and the other day made my last order hollar please come back I really miss your app I have an item from hollar but mystorage is full and won't let me send picture

Products used:
I bought everything I can see on Hollar. That I felt that I wanted. I have in my hands right now. An oil-free foaming acne. Wash facial scrub with the hollar sticker still on it.
I won't let it go. I won't open it and any other product. I may have somewhere in my house from holler. I miss the hollar app. Very, very much wish they would come back.and heal my broken

Service
Value
Shipping
Returns
Quality
Thumbnail of user karenw1485
1 review
0 helpful votes
January 20th, 2021

I totally LOVED this company. Merchandise always top notch and arrived on time. I will miss it. Not shopping at 5 below.

Thumbnail of user alenaw10
2 reviews
0 helpful votes
June 8th, 2022

Received my orders immediately. Customer service was excellent and all items were completely shipped. Will definitely order again to this company!

Service
Shipping
Quality
Thumbnail of user angelaf1131
1 review
0 helpful votes
April 16th, 2022

U have to know wat u r looking at and for. But everything I have gotten, has been great! Even if not the best of quality, handled very fast and very well.

Products used:
Every day items

Service
Value
Shipping
Returns
Quality
Thumbnail of user amberr107
1 review
15 helpful votes
August 14th, 2019

I have bought several times from this website and i haven't had a problem yet. This sites helps me wit everyday needs and also toys for the kids at my work. They have great customer service. Very fast shipping. Will definitely be using them again!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thank you for taking the time to share your delight with Hollar, Amber! We love knowing that we're able to help you with your daily life, and joy. We hope you always enjoy shopping with us!

Thumbnail of user annamariel1
1 review
1 helpful vote
June 27th, 2017
Verified purchase

I was introduced to your site through you tube. The first time free shipping was great, and also the 2 dollar discount, all wonderful ideas. Since then I look every day to see what's new. I have made multiple purchases and I'm very pleased with your company and my shopping experience.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Awww! Thank you so much for sharing, AnnaMarie. We’re always adding new deals, so we hope to see you soon! Have a great day!

Thumbnail of user mengc1
1 review
0 helpful votes
July 6th, 2017
Verified purchase

Great product selection and good deals! Shipping is always fast. If there's an issue, Hollar always resovles it fast.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thanks for swinging by and giving us a shoutout, Meng! Have a great day!

Thumbnail of user karenk139
2 reviews
0 helpful votes
July 6th, 2017
Verified purchase

I buy little gifts for my grandchildren. Every so often I sent them a Package of surprises "just because". They LOVE this and Hollar makes it affordable for me to be the "best Nana ever"

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thanks for showing us some Hollar love, Karen! Have a wonderful day!

Thumbnail of user heatherd69
1 review
0 helpful votes
July 9th, 2017
Verified purchase

There are always great wow deals and i'm always excited to see what new is available each day. I have gotten so many items for such great prices. Customer service is also very polite and helpful. I Absolutely love it!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thank you for sharing this with us, Heather! We're so glad that we could delight you with our service. Thanks for all the love and support!

Thumbnail of user robinb140
1 review
1 helpful vote
July 7th, 2017
Verified purchase

Love this vendor. Unique items as well as everyday needs. Find it all for great value. Items go quickly, so don't delay.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Awww shucks! We love you too, Robin. Thanks for dropping by!

Thumbnail of user terriec3
1 review
1 helpful vote
July 14th, 2017

I have ordered a couple times from them and have never had an issue until last night. One of the movies I ordered wasn't in the box. I went to their contact area on the app and saw that I could leave a message on messenger. Cool! Eight after I hit send a message popped up that they were closed and would contact me when they opened. ( 1st off. It was great to know that they received message and 2nd that i didnt have to wait for an answer wondering why no one was messaging me back. Because they said they were closed) Right away this morning. 2 minutes before they open I received a message asking for more information to my problem. I was messaged that they would research it. Within 20 min I got another message that said my item was going to be shipped that day!
Great great customer service. Pleasant. Great attitude. Easy to deal with and quick to respond! Thanks Hollar!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Hi Terrie — Great to hear you had such a great experience with Hollar! We love hearing great stories about our products, services, etc. We're so glad that we could delight you with our service. So happy to have you be part of the Hollar family! Have a great day!

Thumbnail of user charless203
1 review
0 helpful votes
July 6th, 2017
Verified purchase

I love your products and your customer service. Look forward to ordering more in the future. Hope you get more digital movies

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Awww shucks! We love you too, Charles. Thanks for dropping by!

Thumbnail of user gladysf1
1 review
0 helpful votes
July 6th, 2017
Verified purchase

I love shopping here. I do find a lot of useful things. Great prices and deals.
Would let friends and family now.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thanks for showing us some Hollar love, Gladys! Have a wonderful weekend!

Thumbnail of user francesd24
1 review
0 helpful votes
July 6th, 2017
Verified purchase

Males shopping a blast! Absolutely love the selection and pricing! And always something new! The Price Drops keep me cpming back for more!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Woohoo! Thanks for sharing, Frances. We’re always adding new deals, so we hope to see you soon!

Thumbnail of user marym471
1 review
3 helpful votes
March 9th, 2017

I was worried after I read reviews, but my experience was positive. Because it was my first order, I got a free shipping promotion. My item was very inexpensive to begin with, so it was a really great deal. The item arrived sooner than I expected and within the time promised. I will most likely order again.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Woopie! Thanks for sharing your Hollar experience, Mary! Looking forward to your next orders!

Thumbnail of user katarzynaw3
1 review
1 helpful vote
July 6th, 2017
Verified purchase

This site it's like a treasure hunt, because you never know what you will stumble upon. The prices are affordable, the shipping is fast and most importantly the quality of products is high.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Woohoo! Thanks for sharing, Katarzyna. We’re always adding new deals, so we hope to see you soon! Have a great day!

Thumbnail of user marys518
1 review
0 helpful votes
July 6th, 2017
Verified purchase

I have ordered quiet a lot from you and only had a problem once. Orders are always packed well. Never received anything broke. Once my order got lost in processing and took over a week to process. Other than that its been great.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thank you so much for sharing, Mary. All that starts well, ends well. Have a wonderful day!

Thumbnail of user crystald38
1 review
3 helpful votes
March 6th, 2017

At first I was very skeptical because of the many bad reviews but they had some walking dead sets that were retired two years ago that I was missing from my collection. These sets go for 45-70 on amazon and I was worried as they had them from 5.50 -10 bucks each. I made my first order and later that night I made three more as they restocked. It took about 3-4 days for the orders to process and 3-4 days to ship the items to me. About 7 days in total and all free shipping. One order some items were canceled but a prompt refund was on my card and the two items left in that order that only totaled $2 were still shipped to me free of charge. I can't say enough good things about this company. I awoke a few days ago to three hugee orange Hollar boxes on my porch and all my items were well packed and Brand new with no issues at all. I will be ordering more from there very soon, it is to easy to find $25 in great items to qualify for free shipping and then they give you $2 off, each additonal order, I love it. Hollar saved me about $350 versus Amazon or Ebay.

Tip for consumers:
Know what your buying, they don't make the item so if it is cheap, it is the manufactures fault and not theirs.. I seen so many bad reviews griping about quality. In my case I knew what I was buying and had been looking for it everywhere.

Service
Value
Shipping
Quality
Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Hi Crystal— Thanks for rating us five stars! We greatly appreciate all of your support and sharing your experience with others. Glad you were able to find the Walking Dead Sets and completing your collection. :)

Thumbnail of user patriciaw136
1 review
0 helpful votes
July 6th, 2017
Verified purchase

I was very pleased with everything I have purchased, the only problem has been broken items. Some were replaced, some were out of stock, so you get credit. I still personally have some items that were never received.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Hi Patricia — Thank you so much for the feedback. We've sent you an email about this concern. Kindly check your inbox. Have a wonderful day!

Thumbnail of user nataliag13
1 review
0 helpful votes
July 6th, 2017
Verified purchase

I discovered your site last December and was excited about your prices and what is more important choice and quality of products. Since then I recommended you to many of my friends and they have the same opinion.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thanks for stopping by and sharing us with your friends Natalia! We hope you have a great day!

Thumbnail of user claudiav14
1 review
0 helpful votes
July 6th, 2017
Verified purchase

I bought my 3 year old son 3 Melissa and Doug Jigsaw Puzzles for the price of one. Super fast Shipping And delivery. I will be ordering more things from Hollar.

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thank you for sharing, Claudia. You totally made our day! We're so glad that we could delight you with our service. Have a great day!

Thumbnail of user lisaa222
11 reviews
37 helpful votes
March 11th, 2018

I ordered lots of "stocking stuffers" and more from Hollar last year. They have a lot of toys that were great for the grand kids and some really fun things very inexpensive. Think of it a bit like Wish.com but here in the US and it doesn't take forever to get your order. I've not had any problems with any of the shipments and no need to contact customer service (always a good sign!).

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

This is awesome news, Lisa. We are so excited that you've been buying from Hollar since forever. Glad to hear that we could delight you with our service. We appreciate all the love and support. Have a great day!

Thumbnail of user jayb122
3 reviews
4 helpful votes
November 29th, 2016

Hollar is Amazing! I've ordered dozens of times and always been so happy with the products. They are exactly what is listed. Anytime there was a mistake with my order (wrong size or out of stock) customer service has always been so nice and refunded or replaced immediately. Out of hundreds of items ordered I've had less than 5 refunded.
They went through a time of really slow shipping while they were moving, which is when a lot of the negative reviews I saw were from. But my last order was placed at midnight and shipped noon the next day! So happy with this company and the great deals I find especially on toys for my kids!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Hi Jay— Thank you for leaving us such an awesome review! It’s important that our customers have an exceptional Hollar experience. We try our best to resolve issues in a timely manner, and we're very happy our Hollar Support Team took care of you. :)

Thumbnail of user khanhp
1 review
0 helpful votes
April 13th, 2017

I like Hollar.com, I get what I expect and the shipping is fast. It's like a slightly more expensive dollar store, so you should manage your expectations ordering things like electronics, larger storage items, or clothing. Things I've ordered only include small organizational/storage things and minor craft items. Nothing you couldn't find in a Michaels or Target and have to pay 2x as much for, so just use common sense. Quality to be tested with time, but you could say that about almost everything unless you are willing to shell out big bucks for simple household goods (for that go to Crate+Barrel, Container Store, West Elm whatever). So far everything I've received have been great. I don't have to go to multiple stores to spend hours browsing for things I need/want, a simple search bar eliminates time wastage. I also like how easy it is to use the site, and the simple check out process. It's pretty intuitive.

Value
Shipping
Quality
Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Hi—Khanh! Wow, Khanh! You have us blushing uncontrollably on the other side of this computer screen! Thanks for being so nice, and sharing all your love.

Thumbnail of user meaganl5
1 review
0 helpful votes
July 6th, 2017
Verified purchase

I am so glad that I found Hollar. Who doesn't love getting quality items for a fraction of the price!

Thumbnail of user britttanyb
Brittany B. – Hollar Rep

Thanks for swinging by and giving us a 5-star, Meagan. Have a wonderful day!

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From the business

Hollar is the ultimate mobile destination for cool products at incredible deals starting at $1. Featuring thousands of items from toys and electronics to home, beauty and apparel – including unique curated gift and party collections – Hollar is all about the joy of discovery.

Business History

Early in 2015, Brian Lee and David Yeom caught up for lunch. Both with humble beginnings, they reminisced about shopping at dollar stores as kids. They both agreed: everyone loves a great deal. So what if there was an easier, more exciting way to discover incredible deals—all on the go? The idea of Hollar was born. They rallied up top talent in the industry but didn’t have to look far. The founding group is made up of friends and e-commerce veterans. With the founders and a budding team, Hollar was launched on November 5,2015.

Company Representative

Thumbnail of user britttanyb
Brittany B.
Hollar Happiness Officer
Typically does not respond to reviews
Brittany enjoys workouts that make her collapse into a sweaty heap so that she can later bury herself in numerous bowls of unpronounceable Thai food dishes. She is obsessed with the color orange, the Greek Debt Crisis, and Nicki Minaj’s hit single “Super Bass."

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