• Hockey Factory Shop

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Overview

Hockey Factory Shop has a rating of 1.78 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Hockey Factory Shop ranks 5th among Hockey sites.

  • Service
    4
  • Value
    4
  • Shipping
    4
  • Returns
    4
  • Quality
    4
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Hockey Factory Shop?
Top Positive Review

“Perfect”

Alves P.
11/11/20

I have ordered Hockey stick, It is delivered within 2 days. The stick quality was Excellent. This website is very cool to use and order Hockey things.

Top Critical Review

“Ex display sticks, awful customer service”

Karen B.
5/27/23

I returned my 4th stick due. Each had imperfections (scuffs, pin holes, signs of trial use). Refund side was fine, the guy on customer services was rude, showed zero care and his attitude was of a cocky teenager. Buy elsewhere!

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user mariaa352
1 review
0 helpful votes
May 8th, 2019

Todos los items que pedí llegaron en tiempo y forma (de hecho un día antes de lo previsto). Tenía dudas si comprar porque había leido malas críticas pero la página es 100% recomendable. Además, tienen los mejores precios del mercado!

Thumbnail of user kl287
1 review
3 helpful votes
October 23rd, 2019

Got my item really quickly and at the lowest price I found anywhere. Thumbs up, would definitely recommend

Thumbnail of user pamelak15
1 review
1 helpful vote
October 22nd, 2015

Cannot fault the customer service I received. They were polite and friendly, and they helped sort out the issue I had with the item I had received. Very impressed with the service.

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