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Claim Your BusinessHobbyLink Japan has a rating of 2.82 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. HobbyLink Japan ranks 87th among Anime sites.
For over twenty years Hobby Link Japan has been my go to source for Tamiya and Hasegawa kits. ALWAYS great packing and fast shipping. No complaints from me. Customer service has always answered any questions I have had promptly. The private warehouse system is a great addition, allowing you to add products to your "stash" and check shipping options to get the most value for your package.
This is a terrible page, after I sent the order, they were slow to ship, they told me it was a payment problem, I asked my bank, the bank told me that this page made a payment request twice, but they canceled the request themselves, so it's not my problem at all, then feel free to log out of my account, a very bad shopping page, please don't use
This is a terrible page, after I sent the order, they were slow to ship, they told me it was a payment problem, I asked my bank, the bank told me that this page made a payment request twice, but they canceled the request themselves, so it's not my problem at all, then feel free to log out of my account, a very bad shopping page, please don't use
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This is a terrible page, after I sent the order, they were slow to ship, they told me it was a payment problem, I asked my bank, the bank told me that this page made a payment request twice, but they canceled the request themselves , so it's not my problem at all, then feel free to log out of my account, a very bad shopping page, please don't use
HibyLink japan sell some awesome products.
I bought motorcycle magazines
It was great... until fedex invoice.
Ok it's not HLJ mistake. I should have read little informations on fedex fees.
The result is here: 47 € fedex charges for 7 magazines.
What's the joke.
Never again.
Never!
I wasted my time ordering from them. I had an order which was confirmed but they then decided to cancel my order. They were not helpful when I found out they did this. They are not a reliable company. They are petty. Honestly, find another company to order from.
Bad experience with them. Though I was getting a deal for a kit which was £30 but I ended up paying £43 because they failed to disclose at the checkout that I will get charged import fees in uk. They just want the money and when I gave them direct feedback about this they were not really interested. Sneaky way of getting your money and not interested in customer care. Sorry but never order from you again
HLJ suspended my account, remove all my warehouse items due to I logged a bug on PayPal side on not honoring my currency exchange using my credit card. I got charge the amount with PayPal exchange rate. This was not the case on the last couple payments. So, is that true that next time is there a problem like this happen? Don't report any customer issue and let PayPal continue to dishonoring their payment option?
What started out as good service in way of prompt replies to emails. And an allowance to remove a item from cart or private warehouse-assuming with full credit. I have NOT received credit/refund for that item -after bout 3 weeks.(1/32 phantom). I was expecting credit to my account. Which would come off the future, larger purchase. Secondly. I added a 1/32 scale B-17 to my warehouse... but it was NOT showing up in my private warehouse after some days... so i think I added again.(I thought it must have expired or? Who knows? Problem with the site?. I certainly didn't want 2 of them...) now i find out weeks later that it was APPARENTLY in there (which meant i had 2) and now have been charged for it
I have emailed about it. And getting told - too bad stay clear of these people. And there are cheaper stores anyways ill be getting money back thru my bank. Full control over private warehouse. No actually that is NOT the case fraudsters!
HobbyLink Japan brings the world's finest hobby kits, figures and toys direct from Japan to you, with low prices, wide selection and great service!
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