• Hitlights

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Overview

Hitlights has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Hitlights ranks 20th among LEDs sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate Hitlights?
Top Positive Review

“Great products and customer support”

Gary J.
7/4/15

Just purchased some bike lights and peripheral equipment from these guys. Had some tech issues and they were incredibly responsive and helpful. I'm coming back to them for deck lights and a few other small lighting projects. Highly recommended!

Top Critical Review

“Extremely Poor Customer Service”

Rick P.
7/27/19

Don't do business with this company... terrible customer service! They never answer their phone. They don; t follow through on commitments... placed order for 2 day shipping and it arrived 5 days later! Their explanation... "oh, sorry, FedEx doesn't deliver on Saturday", which of course we all know isn't true! If you can find a similar product elsewhere, don; t buy it from HitLights!

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user monij5
1 review
0 helpful votes
September 7th, 2023

They ghosted me after numerous meetings then no email or anything after that. Dont work with this company they dont know ethics

Thumbnail of user rickp150
1 review
2 helpful votes
July 27th, 2019

Don't do business with this company... terrible customer service! They never answer their phone. They don; t follow through on commitments... placed order for 2 day shipping and it arrived 5 days later! Their explanation... "oh, sorry, FedEx doesn't deliver on Saturday", which of course we all know isn't true! If you can find a similar product elsewhere, don; t buy it from HitLights!

Thumbnail of user garyj26
3 reviews
13 helpful votes
July 4th, 2015

Just purchased some bike lights and peripheral equipment from these guys. Had some tech issues and they were incredibly responsive and helpful. I'm coming back to them for deck lights and a few other small lighting projects. Highly recommended!

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