About the Business
At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
Historical Emporium Reviews Summary
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Love it, love it, love it!
I have delt with Historical Emporium for several years now and I have been very satisfied with the product and the customer service. If there was ever a problem it was handled promptly and pleasently. I will most assuredly shop with you again.
J. Keith Hurt
It was great to be able to talk to a person about the product then make the order over the phone. The person was very knowledgeable of the products and I felt confident these products were exactly what I needed.
Everything shipped and arrived quickly. Very satisfied.
This site was recommended by a fellow Model T owner as a good place to get period clothing and he was right! I am absolutely totally satisfied with my purchase and I can't believe how fast I received my order. I would highly recommend the Emporium.
Great items -- Great service -- Thank you
I like the fact this company caters to larger size garments. A Fantastic fit. I will be calling upon these fine folk in the future for my costuming needs.
Regards,
I am always hesitant about ordering online to sites that I am not familiar with or that I don't know people who have personally ordered from this site so I first looked at any and all reviews that I could get my hands on and was impress with what I saw and when I had questions there was a customer service representative who contacted me in a very reasonable amount of time and they were very helpful in answering my questions. I am most happy with this site and I will be ordering from it again, also I will and already have recommended others to order from it as well.
We received the skirt we ordered in a timely manner and it is absolutely beautiful. It exceeded our expectations in quality, style & workmanship. I had to alter it for a dance costume,(shorten it) and I could tell it was made really well. At the dance competition my daughter just performed in, she received many positive comments on the skirt! THANKS for an awesome skirt!
The materials in the clothing are well constructed, sturdy, and sure to survive more than a few precarious outings. I was concerned about dimensions, particularly sleeve and meh length because of my height, but was extremely pleased with the results. I'll be back for future purchases!
Purchased a vest for a gift and the price, quality, delivery and setvice have been very commendable! I would recommend this company.
There were pictures and measurements provided which made it easier to purchase the correct item.
First time ordering from this site and was pleasantly surprised at how fast my order was processed and received. The coat was exactly as shown and very cute.
They sent me what I ordered as quickly as I believe possible. They didn't have one shirt available at the time I ordered, yet sent it to me once it was, at no additional cost.
Rather cool of them.
Outstand customer service and outstanding product quality!
I was looking for a specific item which I found at The Gentleman's Emporium.
In just over a week, my item had been picked, sent & arrived. That was to Australia!
Great Service
Fantastic old fashioned service from GE.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members