At Historical Emporium, we specialize in victorian, old west and Regency era styles, and provide special event clothing and theatrical costuming to customers worldwide. Our mens formalwear is well suited for wedding, prom, and other formal occasions, and we are proud to serve Victorian, old west and 19th century reenactors, performers, and living history enthusiasts across the US and have thousands of satisfied customers. Our customers are individual history enthusiasts, as well as major performing arts, motion picture and television production companies, including Columbia Pictures, The History Channel, Disneyland, and the New York Opera.
The company enjoys a strong reputation for its high-quality products and reliable customer service, with many customers praising the swift delivery and helpful staff interactions. Positive sentiments highlight the authenticity and uniqueness of the attire, contributing to customer loyalty and satisfaction. However, some concerns arise regarding the return process, particularly the lack of an RMA system and challenges for customers without accounts to track returns. Overall, while the company excels in product quality and service efficiency, enhancing the return experience could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I bought the scully western vest in brown some time ago i have always get some complement every time i wear it so i finally order the black in lam leather the vest is super fine in quality and design elegant is the word.I consider this was money well spent. The shipping was right on time i have shop here lots of time and will continue to do so in the future.
Very nice product. Just what I was looking for.
Very happy with purchase from this seller
I've ordered from the Emporium a couple of times now and can Highly recommend their services and wares. First time I ordered the brown Inverness Coat and I got excellent help from Customer Service. I'll most certainly order from them again and if You're looking for fine quality period pieces, I suggest you dive head-on into the Emporium stock of cool items At Once.!
The items I purchased were more than I expected in quality, fabric, pricing, packaging and delivery time, exceeded all my expectations, looking forward to my next purchases with you. Thank you GE :)
I have shopped twice recently with Western Emporium, and found it a great experience. All worked out seamlessly. Well done!
Wonderful experience working with Gentleman's Emporium. I actually picked up my purchases from their warehouse to save time. Great selection of Edwardian/Victorian clothes. I would definitely shop here again.
I am very happy with the products and service from westernemporium. As an Actor, having one site, instead of searching web, for my needs has made my life easier.
Beautiful leather holster. Excellent response from customer service to exchange for larger size. Prompt delivery. Great company to do business with.
My order was shipped and received by myself very fast. In fact i received it alot sooner than I expected. Thanks!
Service impeccable! Congeniality impeccable! Can't say enough about the great treatment I received on my first order from Gentlemansemporium.com. One of the shirts I ordered had a spot on it that looked like a pulled tread. They immediately offered to send me a replacement the same day and gave me instructions to return the defective one. No hassle at all. Amazing this day and time.
I am writing a short program for women's groups about Mary Todd Lincoln. I am just "giving a hint" of her fashion with the bonnet and shawl (I have a white one to wear with the white hat). I am adding flowers to the white bonnet, as she often had them on her hats or in her hair. The quality of these items I ordered is wonderful and I am sure my audiences will enjoy the addition of them to my talk. Thank you.
Just as described. Excellent quality
I really like my new jacket! It looks great and I couldn't be more pleased.
Answer: This is definitely a legit company. I ordered clothing from them on a Tuesday and 80% of it arrived on Friday - 3 days later.
Answer: When I call, they answer the phone on the second ring - a REAL person asnwers. Just remember they are Pacific time!
Answer: Not less expensive, but other companies have much better quality, and not so vague on the descriptions