About the Business
About HiBid HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone. Ideal For Local & Online Auctions HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location. Auctions For Everyone Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site. Simplicity & Support For Auctioneers To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike. Auctioneers, Get Started Today! With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
HiBid Reviews Summary
The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Easy to use fast approval I wish you would rate sellers an auction providers I have bid on some auctions were they took as long as 8 weeks to ship shipping was extremely expensive more so then normal some items I received were not as described I prefer in house shipping an up front cost
It was great overall, only thing was a described item was not the same and a lower grade but otherwise it was great
Thank you for your feedback Steve! We're glad to hear that you had a great overall experience on our platform. We apologize for any discrepancies in the item descriptions you encountered with auctioneers. If you ever come across a situation where the received item does not match the description, we first highly encourage you to contact the auctioneer directly for assistance. If that is unsuccessful, please don't hesitate to give our bidder support team a call at (844) 775-4774. We're here to assist you and help resolve any issues you may encounter. Your satisfaction is important to us, and we appreciate your valuable feedback.
Definitely my preferred platform to bid on stuff on
Thank you for your positive review! If you have any suggestions or feedback on how we can further improve our platform, please don't hesitate to let us know. We appreciate your support and look forward to serving you in the future. Happy bidding!
All very organized and easy to follow, register, bid, purchase, ship, etc.
Thank you for your review! We're glad to hear that you found our process to be easy and well-organized. If you have any suggestions for improvement or if there's anything else we can assist you with, please let us know. We appreciate your feedback and look forward to serving you again in the future. Happy bidding!
It has went smoothly. I haven't any issue as of yet. But stating that you need to reply to your email after you've won the bid in order to get shipping accomplished is key in my opinion.
Thank you for your review! We're glad to hear that your experience has been smooth and issue-free so far. We appreciate your feedback regarding the auctioneers business policy of contacting them for shipping arrangements. We understand this is frustrating, however, this pertains to their business policies as they may just be getting into the world of shipping items from their auctions. Usually small time auction houses began this way and we encourage our bidders to contact the auctioneer for better assistance and communication.
I like the option of searching for what I'm looking for and able to browse through then bid or watch what interests me.
Thank you for your positive review! We're glad to hear that you found our search and bidding process to be easy and convenient. Happy bidding and thank you for choosing our platform!
Love the deals I get on hibid! Trusted site get everything sent to me very fast. Easy pay and go!
Thank you for your review! We're thrilled to hear that you're enjoying the deals you find on HiBid. Hank you for choosing HiBid, and we look forward to serving you with more great deals in the future!
Great experience. Able to bid on items without having to travel great distances, or dealing with the crowds. I'm too short to see over the crowds, at least on HiBid I can see what I'm bidding on.
Thank you for your review! We're delighted to hear that you had a great experience on HiBid. Our goal is to make the bidding process easy, enjoyable, and inclusive for everyone. Thank you for choosing HiBid, and we hope you continue to find great items that meet your needs. Happy bidding!
First time Easy to figure out! Will recommend and use again.
Thank you for your review! We're thrilled to hear that your first experience on HiBid was a positive one. We understand that using a new platform can sometimes be daunting, but we strive to make it as user-friendly as possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out to our support team.
It was easy, the bidding was on the mark, the discription of items were acurate. I was very satisfied with all the actions I bid on. Would recomment this to anybody.
Thank you for your wonderful feedback! We greatly appreciate your recommendation and hope to continue providing you with excellent auction experiences. If you have any questions or need further assistance, please feel free to reach out. Happy bidding and thank you for choosing us!
Easy to use website. Very good experience. It's always been fun bidding from home.
Thank you for your positive review! We're thrilled to hear that you found our website easy to use and had a great experience with us.
I recently used Hi Bid to bid on multiple auctions and it was an easy process to navigate and I look forward to participating in more auctions and will recommend HiBid to others.
Thank you for your wonderful review! We appreciate your support and recommendation. We look forward to having you participate in more auctions in the future. If you have any questions or need any assistance, feel free to reach out. Happy bidding and thank you for choosing HiBid!
I truly enjoy bidding on items through HI- Bid. Thanks.
Thank you for your review! We're delighted to hear that you're enjoying your bidding experience with HiBid.
I participate in a number of auctions on both HiBid and Proxibid. Of the two, HiBid has the better search tool. It allows me to be more specific in my searches. For example, I can use the abbreviation of "H&H" which stands for Holland and Holland which is a well-known British firearms maker. On Proxibid, I cannot do this.
Thank you for your review! We're delighted to hear that you found our search tool on HiBid to be helpful and more specific compared to other platforms. We understand the importance of being able to find exactly what you're looking for, and we strive to provide a comprehensive search experience for our users. We appreciate your feedback and will continue to enhance our search functionality to make it even more intuitive and efficient. If you have any other suggestions or if there's anything else we can assist you with, please let us know. Happy bidding and thank you for choosing HiBid!
Hi Bid makes auction bidding/buying easy. No spending all day at an auction waiting for your item to come up! Just place your bid and hope for the best! I have won several great items, from 6 different auction houses, through them.
Thank you for your glowing review! We're thrilled to hear that HiBid has made auction bidding and buying a convenient and enjoyable experience for you. We're glad to know that you've been successful in winning great items through our platform. We appreciate your support and hope you continue to find amazing deals on HiBid.
Biding was very easy and showing just my bids made it easy to follow the action.
We appreciate your positive feedback and look forward to providing you with more enjoyable bidding experiences in the future. Happy bidding!
I have never done an online auction before and this experience was amazing. Brandon, his wife and Pat were super helpful. Everything was so organized.
Thank you for your wonderful feedback! We're thrilled to hear that your first experience with online auctions was amazing. We take pride in providing a well-organized and helpful environment for our users. If you have any more questions or need further assistance, our entire team are here to support you.
Always easy to find local auctions & bidding is easy.
Thank you for your kind words! We aim to be the best online auction site and appreciate your satisfaction with the easy bidding process and the ability to find local auctions. If you have any further feedback or need assistance, please let us know. We value your support and look forward to serving you in the future!
Pretty neat…. I wish there was a way to search your current auction while on line
Thank you for your feedback! We appreciate your suggestion to enhance the search functionality during live auctions. We'll take your input into consideration as we continuously strive to improve our platform. If you have any other ideas or questions, feel free to reach out. We're here to help and appreciate your support!
Thanks for the positive feedback! Happy bidding!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback! We appreciate your suggestion to have ratings for sellers and auction providers. We understand the importance of transparency and accurate descriptions when it comes to online auctions. We continuously strive to improve our platform and ensure a positive experience for our users. We will take your feedback into consideration as we work towards enhancing our services. If you have any specific concerns or issues regarding an auction, please don't hesitate to reach out to our support team. We're here to assist you.