Monterey Bay Herb Co. has a rating of 4.75 stars from 915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention great prices, monterey bay, and good quality. Monterey Bay Herb Co. ranks 1st among Spices sites.
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Easy to find the flowers I was looking for. Detailed information given on each item, presented in a very organized way that is easy to understand. My only issue was figuring out how to add an item to my cart - I put in the size I wanted, but didn't notice the quantity box next to it. Even though shipping cost more than the price of the herb itself, the total came out to about the same as buying a similar product on Amazon with free shipping, so I ordered direct from the supplier.
You're checkout was a horrible experience, I should've been able to use my PayPal check out and do it fast, and your site made me jump through all this these weird hoops of signing up and confirming all these extra steps that I never have to do with any other cart shopping experience with other businesses. The steps were absolutely unnecessary and wasted my time today. I have never seen a website force you to sign onto their website in order to use PayPal Xpress pay I almost walked away the worst checkout process I've ever experienced
Easy to find the flowers I was looking for. Detailed information given on each item, presented in a very organized way that is easy to understand. My only issue was figuring out how to add an item to my cart - I put in the size I wanted, but didn't notice the quantity box next to it. Even though shipping cost more than the price of the herb itself, the total came out to about the same as buying a similar product on Amazon with free shipping, so I ordered direct from the supplier.
GREAT JOB! As mentioned above Monterey checked all the boxes to make me a happy customer.
You came up on my search and had what I needed, (for the most part) THANK YOU!
It was easy to apply the 15% off coupon as a 1st time customer. Enjoyed the selection. Will return.
Easy to find what I needed, prices a lot lower than other companies. Shipping is high, but that's ups, not the company
Prices and good reviews
Received the product. I am very satisfied with your speedy service and good product. Thank you.
SO FAR SO GOOD.FIRST PURCHASE.THANK YOU
I have 3-4 orders over the last 2-3 years with Monterey Bay Spice Company, AKA Herbco.
This is one of the best companies I have ever ordered from.
Their products are of the highest quality and packed in a superior way as to maintain freshness.
Their variety of products offered is amazing. The people are good to deal with, no nonsense and VERY efficient.
I always get my order on time and very quickly and am always pleased with the products.
Love this company.
Hi Laurie, we are happy to hear that you have been a long time customer of ours. We strive to give our customers the best service possible. Thank you for your continuous support.
Easy to order. Shipping seems too high.
Received product and the quality is much higher than I received from another supplier. Thanks!
Have ordered spices before.
Easy to order. Shipping seems too high.
Have ordered spices before.
I received excellent quality herbs with a four-day turnaround! I love the variety of items this company provides. I will continue to purchase all my herbs and such from this site!
Buy herbs in bulk for a better price than my local store.
Hello Kara!
We appreciate your feedback and are delighted to know you enjoyed our herbs and spices with a speedy delivery! Your satisfaction is our top priority, and we look forward to serving you again soon. Thank you for taking the time to leave us a review. Have a wonderful day!
Pretty happy with the quality of the product. 1 pound is a LOT of mullein. Probably didn't need to order 2 pounds, but... I'm set for a while...lol
New Customer so can't really rate until I experience the service and quality of the product. But the shopping experience was good.
Price and quality certifications
New Customer so can't really rate until I experience the service and quality of the product. But the shopping experience was good.
Price and quality certifications
Overall the Lay out is great but there were some issues with some of the pages not loading. Along with the checkout page. I couldn't get it to load any pages without waiting a minute or 2. I hope you guys carry a larger selection of essential oils as well. I buy tons for my business and since I found your Company I would probably stop using other companies if you carried all the ones I needed. So I still have to shop with the other company.
I love the selection of herbs and the layout of the website. The prices are the best as well! Thank you so much! You guys are super speedy too on getting orders out and shipped!
Hi Larissa, we're so happy to hear we can be of service for your business. Thank you for your purchase and your review.
You had exactly what I needed and a better price than some of the other herb companies. Thank you!
You had the best prices!
Love all the informational blurbs on each product. Would love brewing information too. Recipes?
From a YouTuber. Abundance Plus channel.
Hello Sonia!
Thank you so much for the stellar review! We are thrilled to find out we were recommended, and that you are appreciating all the information we have available on our herbs and spices. I wanted to let you know that we do have some additional recipe resources for our customers to browse, if they are so inclined, located at this link:
https://www.herbco.com/s-799-recipes.aspx
I hope this helps and thanks again! Have a wonderful day!
Great catalogue. Except for the oils. Also, strange way to go back to the order confirmation after payment has been made to validate the order. Hoping I will receive shipment rapidly and without any problem.
Catalogue and low moq
* Monterey Bay Herb Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
On time and all were accurate. I have never had any problems with your herbals. I would like to have label that indicate how the herb works, but i can look things up.
Cheaper than amazon or walmart. Waiting months for Bromelain. Pinapple powder available on Walmart cheaper than bromelain. No sweet wormwood. I get that on Walmart.
If i want to make a wish list for the future, it will not save. This web page can be challahging, as when i did an edit, it eliminated 2 of the items i wanted. Still out of Bromelain?
Cheaper than amazon or walmart. Waiting months for Bromelain. Pinapple powder available on Walmart cheaper than bromelain. No sweet wormwood. I get that on Walmart.
I love the extensive and reasonably priced selection of high quality herbs. It's my one stop shop for all my tea and herbal needs.
I always find what I need at the best price. I come here first so I don't have to search several sites to find everything I want.
I would have hoped for a discount on shipping or no shipping cost at all. Otherwise ok.
Your site offered what I wanted and I liked it.
Addendum to my Feedback Below: Customer Svc quickly responded to my feedback regarding their website and are having their technicians working on it now. I have been extremely happy with Monterey Bay Spice Company. They have a large selection of Herbs, Spices, Teas, and related products that are priced for the average consumer. Finding a supplier that consistently was able to provide a variety of "Fresh" herbs & spices in both small & bulk quantities at relatively stable pricing had been very difficult when I first started making my teas in 2006. It was years before I had finally discovered this company on the other side of the USA. I'm sure the pandemic, global warming (severe storms, fires, etc.) has affected the supply lines & operational costs of these businesses too. Despite these additional challenges, Monterey Bay Spice Company has continued to operate efficiently; fulfilling my orders with the same high quality herbs & spices without drastic price increases. Once you have used fresh spices in your cooking or had a cup of fresh herbal tea, you'll never buy them in a grocery store again. Check this company out, you'll be very happy you did.
Prior Review - To alert Monterey Bay Spice of website problems: There is something wrong with your site since adding Google Review. Every time I finished adding an item to my order and tried to go back into bulk herbs (to select my next item) your website got "hung up"; per the error message that I got. I had to end the session and then reload. It took me 40 minutes to complete an order that would usually take me less than 10 minutes. Very Frustrating! I hope this issue can be fixed. Otherwise, I am very happy with your company and the quality of the products that you sell.
I have been your customer for a few years now buying bulk herbs for my personal use to treat a variety of health issues. I am always very satisfied with the quality of the herbs that you offer.
Hi Sherry, we truly appreciate your kind words. The satisfaction of our customers always comes first, and as soon as we found out about this issue we jumped right on to fixing it. Thank you for your review and for your continuous support.
I've been ordering from your company for years and I am always satisfied with the entire process. Thank you so much for being one of the best companies out there!
Because I've been using them for years with regards to my tea blends. Always excellent products.
Hi Kimberly, thank you for your review!
I've been ordering from your company for years and I am always satisfied with the entire process. Thank you so much for being one of the best companies out there!
Because I've been using them for years with regards to my tea blends. Always excellent products.
This is an amazing web site. I love how you can search based off interest. There is also a ton of information about the products. Great job who ever created it.
I did an online search for herbs. This web site popped up. But I love the prices, information and how you can search for products depending on interest. This company provides so much education.
The website was amazingly easy to execute. Found what I wanted, created an account, and placed an order all within 10 minutes. Thank you.
I chose Monterey Bay Spice Co. Because they have what I was looking for. What I was looking for is not found locally. It's hard to find rose hip syrup or powder anywhere these days.
Hi Virginia, we're happy to hear you found exactly what you needed. Thank you for your review and your support.
Very easy to find what I was looking for.
I would like to suggest another category: plant dyes. I am learning to dye my own wool and fabric for my fiber art and it would be great to be able to order product from you.
I volunteer at a farm rescue and our Director orders her herbs for the animals from you. I prepare the supplements so I took note when I saw the marigold petals.
Hey Sheila!
Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. I appreciate your suggestion and will be bringing it up to the team. In the meantime, we do have an Herbal Insight article that might be of interest to you on plant dyes. I will include the link here, for your convenience. Thank you again and have a great day!
The Art Of Dyeing Naturally: https://www.herbco.com/s-2510-the-art-of-dyeing-naturally.aspx
Like a kid in a candy store! I enjoy shopping with MontereyBay Herb Co.
Large variety of herbs and wonderful pricing.
Shopping was very easy. Trusting shipping and delivery will so as smoothly. First time ordering from you and would love to continue if all goes well. Debe
Best prices. Especially on black elderberries
Hi Debe, welcome and thank you for shopping with us! We truly appreciate your business.
I had a good experience with this supplier, had more ingredients that I couldn't find on other suppliers sites. Fast shipping as well
I love how cheap all the herbs are and the selection of them to choose from. This store has been a big help in providing me with access to the herbs I need for my herd of goats at affordable prices.
Bulk herbs, spices, seasonings, teas and essential oils from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Hello Margaret!
It is not every day that we receive feedback as detailed and thoughtful as yours. Trust me when I say that it did not go unnoticed. Your comment has given us valuable insight into the products and services we provide at Herbco. We sincerely thank you for taking the time to share your thoughts with us. Have a great day!