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Heels.com has a rating of 2.52 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Heels.com most frequently mention customer service problems. Heels.com ranks 311th among Shoes sites.
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I often shop for shoes, more specifically stilettos. Heels.com is by far, one of my go-to places to find the perfect heels. Yes, I admit that even after applying one of the very few discount codes one is lucky to find, their shoes are still a bit pricey. However, they do have a very nice selection to choose from, as well as very fast delivery. I've ordered from them a few times and every time, my shoes have arrived just as expected and the first was always perfect. I would highly recommend this site.
Made two orders. Once came to the right address and one to the wrong one. Would not allow me to change the address. Had to contact company. Tired three emails and 3 days of a phone ringing and having to press 1 to keep ringing it rather than go in a que for answering, No one ever responded to emails or picked up the phone. Had to Dispute it with my card to get my money back. Do not use this site. Horrible.
I often shop for shoes, more specifically stilettos. Heels.com is by far, one of my go-to places to find the perfect heels. Yes, I admit that even after applying one of the very few discount codes one is lucky to find, their shoes are still a bit pricey. However, they do have a very nice selection to choose from, as well as very fast delivery. I've ordered from them a few times and every time, my shoes have arrived just as expected and the first was always perfect. I would highly recommend this site.
I ordered a pair of shoes in time for my birthday and when I received them there were smudges as if someone with dirty hands inspected my shoes in the warehouse.
I immediately contacted customer service and they sent me a replacement pair overnight. I have been a member since 2015 and this was the only minor issue I have had... My shoe closet belongs to heels.com
I ordered a pair of shoes I've been wanting since they had a 40% off site wide sale. I chose the free shipping option and they got here in one day! One! In perfect condition and they included some sole inserts! I have never had that fast of a delivery before, I am very happy!
Extremely fast shipping. I wasn't worried about ordering shoes since they have free returns. The shoes were the cheapest on this site(looked everywhere for months) with a 25 percent off coupon. I'm in love with my new boots. Thanks!
Just after purchasing shoes for my wedding from heels.com I read the reviews from this website and was thinking 'oh $#*!'. I wasn't expecting them to come so fast as I live in NZ nothing comes that quick. I received them in 7 working days. I got email updates as they picked, sent and delivered them. They are definitely brand new and are in a genuine box etc. The shoes were well packaged. They are true to the size. I like the large range of brands they sell on this website and will be shopping there again.
Thank you so much for fabulous shoes, quick delivery, and surprise gift w/purchase. Shoes were exactly as described and fit perfectly. Would definitely recommend.
I ordered a pair of Betsey Johnson shoes on Friday got them on Tuesday. They were perfect but too small. Called customer service and ordered two pair (one pair in red, one in champaign) in a larger size. Received them on two days and they fit. I had a great experience.
I ordered a pair of heels and they were delivered free in two days! I was so excited to get them in such great condition and cute packaging. I had called before ordering and spoke with a customer service rep, who was super friendly and informative. I am very happy with their service and will be shopping again soon with Heels.com!
I just recently stumbled across this site and couldn't be happier that I did! I needed shoes to wear out this weekend and decided to take advantage of the coupon offered on the site. I ordered my shoes late yesterday afternoon, and one of the pairs was on backorder with an expected delivery in may. I received the shoes this afternoon INCLUDING the backordered pair! They far exceeded my expectations and I'm certain I'll order again and again!
Heels.com is my go to site for shoes! Great customer service and FREE shipping!
I loved fast delivery excellent shoes I olways goin to shop my shoes in this company heels. Com
Heels.com is a legitimate shoe website that is safe to purchase from when buying shoes online. Here is a great article that you must read prior to buying shoes online to keep you and your credit card information safe. Check out http://www.savvyshoeshopper.com/wp/stay-safe-buying-shoes-online/.
Great site! Tons of cool shoes by great brands like Steve Madden, Guess and Jessica Simpson
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