HealthyPlanetShopping

They will charge you and not ship; ANYTHING!
Then send an email a week later

THEN when it is their fault they try to hide that

They CHARGE TO PLACE AN ORDER OVER THE PHONE

Enough is enough

Use natural healthy concepts dot com; I left them to look for lower prices but ran back and won't leave; they know what they are doing; and are scammers; they also offer free shipping on all orders btw

This busines is a scammer

I won't buy any more vitamins or supplements from this place. I ordered Solaray Black Seed from here on 9/2. It shipped via USPS on 9/3. The capsules spent from the 3rd to the 7th traveling from Washington state to TN; then they spent 3 days in TN before they got to MD and spent 3 days traveling around MD before getting to me on 9/14. They were delivered to my mailbox at 10:11AM where they spent the next 6 hours in 90-degree heat before I could get my mail. When I told Healthy Planet customer service of my concern that they were traveling around for almost 2 weeks in environments that were unknown and that it had been hot, the first response I got was, "The good news is that they don't need to be refrigerated". I forwarded to them a website on what heat can do to the potency of vitamins and supplements. I told them that I was concerned that if I didn't notice any changes or benefits that I wouldn't know whether the supplement didn't work or whether the capsules had lost their potency due to heat. They said they'd be happy to refund my purchase. I said that I'd prefer a replacement – just not sent through the USPS. It ended up that their only solution was to refund my money and – here's the catch – I had to refuse the package. That means that the supplements will be returned to them. What are they going to do with them – write it off as a loss or resell a bottle that, by that time, will have been in transit for over 3 weeks (both trips). They obviously don't know much about vitamins and supplements if their only thought about my inquiry was that I thought they needed to be refrigerated. Knowing that they wanted the bottle back in order to refund my purchase price of $38.19 really makes me wonder whether I was the first purchaser of this bottle.