The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
Nice selection of shirts. Hopefully some new designed ones for 2022.
Like the shirts, but would be nice to be to filter out other items and focus on the shirts as you have such a large collection.
So bad I will never use this site again. It looked nothing like the ad. So disappointed
I just placing my first order and I will get back with you later after I get my order.
Very light weight may not do well in the washer. Hopefully they will wash well.
Dear customer,
Sorry that you are not satisfied with the item.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a nice day.
Easy to order- product picture looks great but the product is Crap
Dear customer,
Sorry that you are note satisfied with the item.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a nice day.
Good evening! This is not the first time I make an order! Very good shop! Managers are great! Things are beautiful and correspond to the dimensional grid - the main thing is to read everything well. THANKS!
I make an order from your website for the second time, things came of good quality, everything matched in size, the dimensional nets correspond to the sizes. Thanks for your work
I like to shop on this online store, very easy to use website, easy ordering, fast delivery, good quality items
My favorite online store, there are always good quality things, very stylish and comfortable, the choice is huge, delivery is fast
I want to note the excellent service in this store, wonderful things of very good quality, I really like it, now I will only buy from you!
Thank you very much to the support service for the quick response and help, you are very friendly, helped to choose the size and place the order, thank you!
Great service, there is a huge selection of quality clothing at affordable prices, the website is easy to use, very easy to order
Most of all I like the customer service in this store, very polite, the choice of clothes is good, the quality is excellent, and thanks for the fast delivery
Good selection of variety of clothes, great service, easy to place an order, delivery is fast, thank you!
The shirt I ordered looked very dirty, poor quality material and colour was wrong
Dear customer,
Sorry for the inconvenience and thanks for your feedback.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Good experience, nice items in the advertisement, nice chat rep, solved my issues.
Fun shirts
First time order,,,, colors pop. Looks just like the photos. Glad I got XXL. They fit me like some xl's I have.
Have not washed shirts yet. I'll test dry cleaning and home washing. The fabric is thin. Made for a hot day. I play in bands and wonder how the shirts last under heat,, Lights and sweat They look good
All good so far
But: free gift on orders over $85 Fashion Ceramic Bracelet
GIFT Fashion Ceramic Bracelet 1# / $0 $1.59
Not delivered?
Love the choices :o) good quality, everything as described
Great store, we buy with the whole family, the product is new, original. Large assortment of goods, service bomb, delivery on time at the agreed time.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Dear customer,
Thanks for your feedback and sorry that you are not satisfied with the items.
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a nice day.