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How would you rate Hartselle Insurance?

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Thumbnail of user garths46
1 review
3 helpful votes
March 7th, 2024
Verified purchase

As we received a notice of non-renewal from our previous carrier due to no fault of our own, the pressure to find a way to insure our home was a bit overwhelming.

Not only, did Noah Larsen, our Sales Support Advocate, explain things in a clear and concise manner, he made suggestions that helped alleviate the stress of navigating these difficult waters and made sure our home is covered both through the California Fair Plan as well as the Difference in Coverage policy with Bamboo.

His ongoing communication through the entire process, even after the policies have been written has been exceptional.

Thumbnail of user lillyw38
Bamboo C. – Bamboo Insurance Rep

Hi, Garth! This is awesome to hear about! We second that Noah's great, and we're happy to hear he gave you such an incredible experience after what sounds like a pretty stressful moment for you. We truly appreciate you sharing about it!

Cheers,
Bamboo Insurance

Thumbnail of user sallyc413
1 review
0 helpful votes
January 5th, 2022

The contractor came out right away and fixed the issue and gave me options.
I was very pleased. They got my air conditioner working stress free.

Tip for consumers:
The contractor came out right away and fixed the issue and gave me options.
I was very pleased. They got my air conditioner working stress free.

Products used:
Home Warranty service

Service
Value
Quality
Thumbnail of user richardw3936
1 review
0 helpful votes
February 1st, 2024

Evin Takerian was the rep who walked mt thru the policy sign-up process. Professional, knowledgeable in completing the application process. Particulrly liked the docusign process and e-transmittal of ID cars.

Products used:
Auto Insurance

Service
Value
Quality
Thumbnail of user tamborj
1 review
0 helpful votes
December 3rd, 2021

Great full insurance cover, seems to be a very good company great value. Got immediate cover and feel a lot better knowing that I'm insured with a reputable company.

Thumbnail of user briand498
BRIAN D.
1 review
2 helpful votes
March 8th, 2019

I found the same coverage I currently have, for literally $92 a month cheaper!!! So happy to have tried this site! Thanks!!!!

Thumbnail of user lisap33
1 review
5 helpful votes
UIA
October 23rd, 2012

I was branded a cheat after promoting their page for a constant 2mnths on facebook and twitter as they asked, once they announced me as the winner of the ipad they decided to forget t tell others they emailed me and disqualified me for no reason whatso ever, i have no proof from them, they blocked me from commenting on facebook and ignored my emails, im disgusted in the way they treated me after i helped them get new customers, new followers and likers, i can barely show my face now thanks to them

Thumbnail of user stacias5
1 review
0 helpful votes
October 23rd, 2019

What can be another thing more comfortable and ease than the best security for your property? Definitely, nothing beats the insurance policy of this organization. Providing the best ever services and the best thing which I found about their services is nothing has been concealed to the customer. I highly recommend this, if anyone wants to make himself sign up for insurance policy. A best and sound kind of security they are providing to their customers. You can easily make things easy for you by taking their services as they are making much fine and best policies for their customers. I just felt that, have secured my property enough in good way by taking their services.

Thumbnail of user puraf
1 review
2 helpful votes
January 19th, 2024

This company used to be decent and fair, not anymore! Now all they do is focus on taking advantage of costumers. I had a policy with these people for twenty years, never had an issue and when someone else decided to run into my lane and hit my car totaling it GEICO, my insurance company decided to cancel me, even though i was 0% at fault. DO NOT TRUST THEM! DON'T WAIT UNTIL THIS HAPPENS TO YOU.

Tip for consumers:
Loyalty is NOT rewarded with Geico, their new CEO worships the all mighty dollar, doesn't care about clients and has no soul, he will drag this poor company down.

Products used:
Insurance services until they cut me for no reason

Service
Value
Quality
Thumbnail of user emmag17
4 reviews
15 helpful votes
February 22nd, 2014

The first review says it all. No way to contact the company after you've paid them.

Thumbnail of user frankg83
1 review
3 helpful votes
May 10th, 2016

I was hit on February 10,2016 by one of their insured person, i had a written stament of the lady who hit me! She ran a four way stop sign by my house and like always there's alway an excuse of this story but any way I had called the next day and did my statement over the phone and then they send me a paper to fill it in and I did. I send proves of her insurance with her name on it and her drivers license with her writing stament on her copy of her insurance and pictures of the accident, I did not did a police report because they told me just to get all her info and called her insurance. After I send every proof they need it Maria Rocha the person who does the adjustment and she told me in a bad mood that my case was declined and stared yelling at me over the phone for no reaso and I couldn't ask her a question because she had already yeld at me and Hangup on me. After calling her back and and left a thousand voice messages to her and her supervisor still no response so I had to call the regular phone line and one of their representatives told me that their adjuster said a whole different story of which I don't get why will she declined everything of which I have proofs and she dosent have nothing at all. So today May 10,2016 I recived a phone call from Maria Rocha after two months and left a lot of voice messages again just for her to tell me that my case was denied again because theirs not enough proofs like seriously what also are you going to come up with. She said she look up where was the accident and it's only showing one stop singing! How can you see one stop sing on a four way stop like seriously... So what I did I went to the TDI website to see if they can helped me it's so frustrated because I been with out a car for 3 months and my car it's not drivable. This insurance needs to be out of business for reals.

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