• Harry's

Harry's

Overview

Harry's has a rating of 2.79 stars from 2,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Harry's most frequently mention new blades, gillette fusion, and poor quality problems. Harry's ranks 1st among Shaving sites.

  • Service
    208
  • Value
    213
  • Shipping
    211
  • Quality
    214

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
170
See all photos

What reviewers want you to know

Positive highlights

  • As part of the "Mystery Gift" program, I received a bottle of the Body Wash.
  • Absolutely the best razor, razor blades, and on line service.

Critical highlights

  • Customer service has not responded to a shave gell problem.
  • Your shaving cream is as good as others but no better.
How would you rate Harry's?
Top Positive Review

“Good, affordable, quality products!”

Charlie M.
7/19/21

I have a recurring subscription to Harry's and usually get their razors and their new deodorant. I like the stone and redwood scents and they actually work! I also live life on the wild side and sign up to receive a mystery item with my order. They're a great way to try out products for just 5 bucks (plus if you don't like it, you can request a refund). Also, their customer service is really good as well. If you email in, you get a personal email back from a real person that you can reply to! Great work, Harry's

Top Critical Review

“Company doesn't believe that boys are boys and girls are girls!”

John R.
8/25/23

They lost me when they went Woke! Go Woke Be Broke! Blades don't last very long, I wasn't liking Harry's products much before other than the fact that it's cheap but then, when I heard of the story with the Daily Wire, I boycotted Harry's and Gillette! I encourage you to do the same! Stop the normalization of woke practices like Drag Queen Story Hour and the like! Wake Up America! Let's be the Light to Other Nations. Bring up our children to be the best. God Bless America.

Reviews (2,924)

Rating

Timeframe

Other

Reviews that mention popular keywords

body wash (142) razor blades (169) face wash (81) customer service (311) shaving cream (284)
Thumbnail of user tomh2322
1 review
0 helpful votes
April 9th, 2024

About 1 month ago I received an offer from HARRY'S offering me a razor blade and shave cream for $5.00. I paid/ordered the promotion. This morning I woke up and checked my bank as I always do, and saw a debit for $24.00 and when I dug a bit deeper I see that HARRY'S had placed me on "Auto-Ship" and that the payment was in process. I don't even know what HARRY'S is Auto-Shipping me. Please know that I did not sign up for anything other than the $5.00 promotion. I sent HARRY'S an email this morning but so far in vein -- no answer. The razor's shave was just OK, not great. A product that I would not repurchase. Now after the unwanted "Auto-Ship" issue I will NEVER buy a HARRY'S product again!

Products used:
Not sure. The unauthorized/unwanted Auto-Shipment has not yet arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user jefft57
Brent -. – Harry's Rep

We're sorry for the confusion, Tom. When ordering our Starter Set, you also sign up for a recurring Subscription, based on how often you shave. We try to make that pretty clear at check out - before the order is placed. It's also within the email confirmation that is sent to you immediately after your order has been placed.

We answer our emails within the order they were received, so we thank you for your patience in advance. We'll be happy to get you taken care of. Again, our email is help@harrys.com. Thank you.

All the best,
The Harry's Customer Experience Team

Thumbnail of user johnr6563
1 review
0 helpful votes
August 25th, 2023

They lost me when they went Woke! Go Woke Be Broke! Blades don't last very long, I wasn't liking Harry's products much before other than the fact that it's cheap but then, when I heard of the story with the Daily Wire, I boycotted Harry's and Gillette! I encourage you to do the same! Stop the normalization of woke practices like Drag Queen Story Hour and the like! Wake Up America! Let's be the Light to Other Nations. Bring up our children to be the best. God Bless America.

Tip for consumers:
I threw all of their products that I purchased in the trash after their recent Woke transsexual Ad Campaign.

Products used:
Stainless steel shave handle, shaving cream, and blades. Also purchased a second handle was not the greatest quality.

Service
Value
Shipping
Quality
Thumbnail of user markh3808
1 review
0 helpful votes
July 19th, 2022

Years ago I was sold on Harrys because the quality and durability of the razor was great. I was then able to get at least 10 days on a blade and I hardly ever cut my face when doing so.

Now disappointment has set in. I am lucky to get 4 shaves from a blade { usually 2-3} and I ALWAYS nick my face with a new blade in.
I am very disappointed and when my blades run out, I will try a different company. Bye Harry!

Tip for consumers:
not sure

Products used:
Shaver, face wash

Service
Value
Shipping
Quality
Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks for taking the time to leave your review, Mark. We're always looking for ways to improve and we'll be sure to pass this along to our Product Development team. We design and manufacture our blades at our own German factory and sell them directly to you. All of our blades go through the same quality control processes and we want to assure you that nothing has changed with our blades. If you have any further feedback or questions we'll be happy to chat. Please feel free to reach out to us at help@harrys.com.

All the best,

The Harry's Customer Experience Team

Thumbnail of user davidm7149
1 review
0 helpful votes
March 23rd, 2022

I've used Harry's razors, they were ok, not great but a decent value for the money. Now the company has been taken over by the radical left And I will never ever ever do business with them again.

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Value
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Thumbnail of user rsanchezsr82
1 review
0 helpful votes
August 8th, 2023

I wish I could give this product a -5 review. This product sucks! It always cuts you, you can only get 2-4 descent shaves out of it after those, this blade is useless! I switched over from Gillette shaves, the vibrating shaver. That brand/shaver I never had issues with. It never cut me & I could get 10+ shaves before having to even think about switching my blade. I only switched to Harry's because Costco had a great deal on it with I think 20-25 blades so I took the gamble. Never again! Back to Gillete I go! I shave 2-3 times a week & I swear to you 95% of the time using Harry's it cut my head, absolutely ridiculous. Please, even if they are giving this razor out for free, don't not accept it. It's one of the worst products ever! Hell I'd rather use the single blades 1990's blades instead of this crap! A 1 star is to damn good for this sorry excuse of a product.

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Value
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Thumbnail of user jefft57
Brent -. – Harry's Rep

We’re sorry you’ve had a poor experience with our product, Robert. That is definitely the last thing we would want. There are textures and angles involved with head-shaving that differ greatly from face-shaving. Since our blades were optimized for the face, that is what we recommend them for.

Your thoughts are important to us. Please send us an email at help@harrys.com if you’d like to chat a bit more about this matter.

All the best,
The Harry's Customer Experience Team

Thumbnail of user lp101
1 review
2 helpful votes
July 2nd, 2018

My razor blades rust after a few shaves - they are not in water but still happens. Very dangerous if you get a cut.
I'll see what customer service has to say.

Thumbnail of user jefft57
Brent -. – Harry's Rep

We're so sorry to hear about the rusting! That shouldn't happen as long as you make sure to keep the blades dry between shaves. Our recommendation is to dry them off really well before storing them. That should help. Our customer experience team will be happy to assist you with this issue.

Thumbnail of user billm1791
1 review
0 helpful votes
December 14th, 2022

Placed an order, received an email that it would be delivered within a specific range of dates. After even giving a grace period, I called just to find out it had not even been processed for shipping yet. Totally "Harry's" fault but they would not let me cancel the order to use funds to purchase my items somewhere else where I could get reasonable delivery.

Tip for consumers:
Don't do it!

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Value
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Quality
Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks for taking the time to leave your review, Bill. We're sorry you've had this poor experience, especially over the holidays. This is not typical of our service, and definitely the last thing we would want for our valued customers. Yes, unfortunately we were unable to cancel the order, as our system was unable at that point. Your account reflects that your refund has been processed, and we've placed a $10.00 credit on your account for all your inconvenience and frustration with this matter. Again, our apologies.

Please feel free to reach out to us at help@harrys.com should you have any further feedback or questions.

All the best,

The Harry's Customer Experience Team

Thumbnail of user raymonds350
5 reviews
27 helpful votes
February 2nd, 2022

Tried a side by side comparison with Bic and honestly, there was no difference. Actually, seemed like the blade went dull faster then the disposable. Seems more like a gimmick to sell their other overpriced products then to make quality. Thanks but I'm smarter then that.

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Value
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Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks for taking the time to leave your review, Raymond. We're sorry to hear about your experience with our blade cartridges! Rest assured, we really value your feedback and will be sure to pass it along to the wider team.

We understand that shaving is a personal experience and you have to use the the product that work best for you! We're here if you need to chat through anything in more detail.

All the best,

The Harry's Customer Experience Team

Thumbnail of user mikec338
1 review
6 helpful votes
September 8th, 2017

Great concept but poorly executed. The first couple shaves were OK... after that the razor turned dull and tugged at my beard. When I called Harry's to cancel my plan, the guy who answered said "yeah, we hear that quite often." He also suggested I change the shaving angle..."I've been shaving for over 40 years" I told him! I've done a side by side vs Gillette... I got many more shaves with the Gillette than with Harry's. Don't be fooled by their ads guys!

Thumbnail of user bobs724
1 review
0 helpful votes
September 11th, 2019

Bought Harry's and thought it was going to compare with my Gillette razors... it was a real disappointment... Gillette very rarely gave any nicks... Harry's left nicks all over like a road map... there it away after four days... Never again

Thumbnail of user jefft57
Brent -. – Harry's Rep

We're always looking for ways to improve, and we're sorry to hear about your initial so-so experience, Bob. We’ve had some guys share similar feelings at first, only to tell us later that their shave drastically improved as they stuck with it. Sometimes it just takes a little time to adjust to the differences in a new system: it often really helps to experiment with the angle at which you're holding the blade and the amount of pressure you're using (too much or too little). Feel free to give us a call at 1-888.212.6855 we can chat more about what happened, and get you taken care of. That isn't the experience we'd like you to have with our products.

Thumbnail of user tima244
1 review
1 helpful vote
June 24th, 2020

Who would do business with a spammer. Unsubscribe does not work.
I'm doubtful of the product quality. I see all the 5 star positive reviews that use so many superlatives and say the same things over and over. If you don't understand how such reviews are generated, do a little online research,

Thumbnail of user jefft57
Brent -. – Harry's Rep

Sorry for any annoyance, Tim -- that's definitely not our intention. You maybe be receiving emails from one of our marketing partners, since you've unsubscribed from our online website. Please shoot us an email at help@harrys.com and we'll get you taken care of.

Thumbnail of user daniellicalzi
1 review
0 helpful votes
August 2nd, 2023

We purchased these with the impression that the razor would be just as good if not better than our Gillette fusion 5 and pro glide razor. Harry's is not even close. We tried a few times and everything time we cut ourselves which never happened before with the Gillette.

Service
Value
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Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks for taking the time to leave your review, Daniel. We're sorry you've had this poor experience with our Blades. That defintely should not be happening. Please feel free to reach out to us at help@harrys.com so we can chat a bit more about this matter and get you looked after.

All the best,

The Harry's Customer Experience Team

Thumbnail of user gregoryw108
1 review
0 helpful votes
March 26th, 2019

I'm a barber in my 51st year and I know shaving and razors of all kinds! I remember a few years ago when multi blade razors were introduced, fantastic! Some are better than others but for the most part a huge improvement over the double edge.
I ordered the Harry's intro with included shave gel. Ok I'll cut to the chase the shave gel is great! When I used Harry's blade I felt razor burn for the first time in years! I was surprised.The bottom line is I can't recommend Harry's razors at any cost, very uncomfortable save! The reason for the 1 star is the shave gel. Thanks

Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks so much for sharing this with us, Gregory. We're always looking for ways to improve, and I'm sorry to hear about your initial so-so experience. We’ve had some guys share similar feelings at first, only to tell us later that their shave drastically improved as they stuck with it. Sometimes it just takes a little time to adjust to the differences in a new system: it often really helps to experiment with the angle at which you're holding the blade and the amount of pressure you're using (too much or too little). With that in mind, I'd love for you to give us another 4 to 5 shaves.

Thumbnail of user frankh957
1 review
0 helpful votes
June 5th, 2022
Verified purchase

I have been a long-time Harry's customer and believe Harry's delivers quality products across the board. The issue I have is with Harry's fulfillment. I was promised that my order would be delivered in the 2-4 June timeframe. Today is June 5th and the tracking info I received indicates that a shipping label was created but that my package was never delivered to the shipped which is indicated as UPS. This is the second time Harry's has had a fulfillment issue. The first time, the CSR blamed it on a software change. I wonder what the excuse is this time...

Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks for taking the time to leave your review, Frank. We're sorry to hear your order has not arrived within the estimated timeline. Please feel free to reach out to us at help@harrys.com. We'll be happy to look into this for you and pass your valuable feedback along to our distribution team. Again our apologies for this poor experience.

All the best,

The Harry's Customer Experience Team

Thumbnail of user chrisn81
1 review
4 helpful votes
August 21st, 2017

Heard all the hype and decided to make the plunge. Lucky for me I went with a Target product rather than a website membership! First time use and I felt like that sixteen year old learning all over again. The razor tore me up. Felt almost like it was ripping the hair out of my face rather than shaving it off. I have never hated a shave so much in my life. I'll pay the extra overpriced if it means I'm not filleting my skin off!

Thumbnail of user jefft57
Brent -. – Harry's Rep

Sorry to hear that. Sometimes it can take a couple of different tries to really get the hang of it- adjusting the angle at which you hold the handle and using a lighter blade pressure all help. Nonetheless, sometimes it's just not going to be the and we completely understand if that's the case.

Thumbnail of user dullb
1 review
1 helpful vote
February 19th, 2018

I was excited to try this, but WOW that was disappointing. The trial razor and blade used with the cream gave me the worst shave I've ever had. It felt like the blade was pulling the hairs out rather than sharply shaving them. Felt like a razor I'd used 20 times already. Not acceptable at all. Cancelling immediately.

Thumbnail of user gregorym39
3 reviews
3 helpful votes
March 17th, 2017

By far the worst shave that I have ever had. The marketing and packaging are beautiful, but it doesn't make up for the poor quality blades. The blade clogs up with every pass and they are impossible to clean even with the hottest of water.
When trying to return this dangerous mess to Harry's, the customer support was not only unhelpful but down right rude. No refund was given and my Harry's shaving set went straight to the garbage.

Thumbnail of user jefft57
Brent -. – Harry's Rep

Was your order placed online or at a Target location? If you ordered online, we can definitely get you set up with a full refund. Just send us a direct message with your email address!

As for the clogging, rinsing the blades out through the back with hot water tends to work best.

Thumbnail of user natec49
1 review
0 helpful votes
September 20th, 2019

Who mail mails out a product that is obviously defective? Harry's, thats who. Damage obviously didn't occur in shipping as the broken lid had been sloppily taped back on.

Thumbnail of user jefft57
Brent -. – Harry's Rep

Oh no! Sorry to hear of this, Nate. Please send us an email at help@harrys.com. We'll make sure you are taken care of. Again, out apologies for the condition of your package. We'll make it right.

Thumbnail of user brentj16
1 review
5 helpful votes
March 30th, 2018

If I could give the razors zero stars I would. Can't wait to get done with the blades and get back to a Gillette, etc. The blades are not that sharp, don't last that long, and are IMPOSSIBLE to get out of the blister pack. With wet hands "forgetaboutit". Super frustrating. And all the "chrome" on the razor handle came a off making it uncomfortable to use and the tip broke, so I cut myself trying to get a blade on. Bad experience.

Thumbnail of user steveg173
1 review
2 helpful votes
August 14th, 2017

I had been using Harry's for about 2 years now. After 20 years of shaving my head, in the last 2 months these Harry razor have cut the crap out of my head. The first time, I thought, fluke, cuts happen, (though it was a bad cut, flap of skin). Two days ago, another really bad cut to the back of my head. Like I said, I've been shaving my head since I started balding at 19,20 years ago. Going back the expensive razors that never took chunks of skin.

Thumbnail of user jefft57
Brent -. – Harry's Rep

We are so, so sorry to hear this! Please let our team know right away at help@harrys.com so we can get you taken care of. We’re working on developing products for head shaving but in the meantime, we recommend that you only use Harry’s blades for the purpose they were designed for: to shave your face.

Thumbnail of user luism59
1 review
0 helpful votes
February 21st, 2017

I was excited to try Harry's as what I currently use seems ridiculously expensive for what it is (Gillette fusion proglide manual)... however at the end of the day, Harry's blades plain suck. They don't shave very close and they hurt and pull... the shave with a brand new blade is worse than a 2 month old proglide. The handle also feels very cheap and light in the hand. Sorry, its back to proglide.

Thumbnail of user jefft57
Brent -. – Harry's Rep

At the end of the day, you've got to use what's best for you. While we're sad it's not Harry's, we're happy that you found the razor of your choice.

Thumbnail of user garym462
1 review
0 helpful votes
November 1st, 2018

A good company to do business with. I love the razors, how there shipped and I can stall a shipment If I am not ready for them. I pick the dates when I want them to be shipped. I think they are the best razors around for the price. You can't go wrong buying Harry's razors.
They are everything they say they are. I get a good 10 shaves out of each razor and I don't nick myself, clean and fast the way I like it.

Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks for all your kind words, Gary! We noticed you had left 1 star. Please let us know is there anything else we can improve upon.

Thumbnail of user jamesh535
6 reviews
21 helpful votes
April 26th, 2019

I decided to try the razor out as it was on sale at Target. I picked up the razor and 24 cartridges. I regretted buying so many blades as I have to use them up before going back to Gillette. I will never leave Gillette again. It is by far the best razor and best blades. The cost is high but I now realize it is fully worth it. I can never get a close shave with Harrys. I waste precious time going over and over the same areas and still have stubble. This never happened with Gillette. The blades also become dull after just a few shaves and must be replaced often. The grey pieces of plastic that allow the blade to pivot break. This has occurred numerous times resulting in nasty, deep cuts. The handle itself is of sub quality and does not have the weight or balance of a Gillette. Also the mechanism that locks the blade into the handle can and does become lose- leading to more cuts and accidents. I literally have had better shaves with disposable razors, which is a really sad statement. Don't fall for the con of 2 young entrepreneurs creating a better, cheaper shave product- it's all just a marketing gimmick for a bad product.

Thumbnail of user jefft57
Brent -. – Harry's Rep

We're sorry to hear of your poor experience with our product, James. Those cartridges should fit our handles without any wiggle room, and should also be as sharp as expected. We're always looking for ways to improve and we''ll be sure to pass this along to our Product Development team. We design and manufacture our blades at our own German factory and sell them directly to you. All of our blades go through the same quality control processes. That being said, it sounds like maybe you received a bad batch. Please send us an email at help@harrys.com. We' d like to chat a bit more about this matter and get you taken care of. Again, our apologies.

Thumbnail of user williamw480
1 review
0 helpful votes
November 1st, 2018

I received an e-mail from Harry's to sell me a starter kit for $8 and then when I went to order, changed the price to $13. Must be some sort of scam like bait and switch. Bottom line, I'm not feeling good about Harrys.

Thumbnail of user jefft57
Brent -. – Harry's Rep

Sorry to hear of your poor experience with our offer, William. We're thinking that a code did not apply properly, or that the link did not work as intended. Shoot us an email at help@harrys.com. We'll make it right!

Thumbnail of user bobd970
1 review
0 helpful votes
December 15th, 2022

I live on the US / Canada border & therefore have access & listen to US radio. Harry's is advertising a $3 Trial Set so I tried to order. I was advised the offer was not available, despite having a US mailing address, and was told to purchase the Canadian offer, which was $13 Cdn. Same product. The Canadian offer ended up being more than 3x more expensive, after currency conversion. Shipping was free on both. Guess I will never know if the product is quality or not.

Service
Thumbnail of user jefft57
Brent -. – Harry's Rep

We're sorry for the poor experience, Bob. Please feel free to reach out to us at help@harrys.com so we can look into this further for you.

All the best,

The Harry's Customer Experience Team

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Shaving is evolving. Never buy overpriced razors again. Get Harry's German engineered blades and shaving cream online for a fair price.

Company Representative

Thumbnail of user jefft57
Brent -.
Typically responds within 1 hour

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