Harry & David

Our gift my daughter and her husband ordered was going to be late arriving and would not make it by Christmas. Harry & David sent us cookies and pears so we would have something by Christmas, I don't know of any other company that would have done that, great customer service. I will use the from now on.
Thanks again, Mom and Dad Oldham.

I received a paperwhite plant from my twin sister. Loved watch it grow and bloom, beautiful thank you

We purchased the chicken pot pie dinner from Harry & David as a sympathy gift. I just heard back and was told the meal and wine were absolutely delicious. Makes me so happy to bring a little joy to a grieving family. I highly recommend this meal along with the Chardonnay. I dont have photos as I live in a different state as the recipient.

The fruit was firm and ripe. Each package of food stuff was more then I anticipated with much better quality then I have gotten from any other gift basket. When The box came we expected 80% packing material. It was almost solid ridiculously yummy and decadent treats! I cannot wait for my next good excuse to order again! Milk Chocolate Moose Munch is scarey good and package was big enough to share with my family of 5!

Harry and David pears are delicious. Some have been on the small side but still my favorite fruit of the holiday season. Stay away from the baskets with cookies. The one we received had all different kinds of Christmas cookies along with the pears. All of the cookies were "hard tack" stale. They were pretty bad. Just stick with the fruit.

David and Harry is fantastic. Not many companies have the personal touch with dealing with their customers. Many companies have automated service but Harry and David offer customer service and you get to talk to a live person. It was great and Grace was fantastic. She was able to get answers to my questions. Thank you. I will never order from another site. No one can compete with Harry and David's products or service.

I ordered a box of pears from Harry & David to be sent to my mother for her birthday. The box when received contained a note regarding this year's drought. The fruit were smaller than usual and blemished with black spots, still delicious though. My mother messaged me a thank you and included the condition of the fruit, the note about the drought and hopefully I got a discount. I reached out to Harry and David by email just to let them know about the situation. I even sent them my mother's message to me and advised them that it would have been nice to know of the drought situation during the time of the order. Not only did I receive an apology but a full refund including the additional rush shipping charge and 20% off my next order. Harry & David will always be my go to company for any mail order fruit or gift ideas. Thank you Harry & David!

The plant I ordered is gorgeous will packed and shipped super fast. This is my second order and I highly recommend Harry and David

I received a Harry and David gift box of mixed items that included pears. Usually their pears are wonderful however this time the pears did not ripen. I called customer service and they sent another box of pears. Again, these did not ripen after 2 weeks. I called again, mainly to let them know of the problem with their pears. I didn't ask for anything, but their customer service rep is now going to send us cherries! Customer service does not get any better than this!

I sent the gourmet pears to my sons one in VA the other in NV They both said these pears were sweet, juicy, and delicious. Definitely will order again for the holidays. Yum!

Had this sent to my mother for the holidays... She loved it... Fruit nice and firm... Very Delicious... Highly Recommend.

I am so delighted by this gift! Great quality and beautiful charcuterie array. Just thought you should know!

We had guests for Thanksgiving dinner and I was very late to order turkeys! Thank God for Harry and David! I ordered a couple of turkeys from them and was hoping that they would not be disappointing! To my great surprise, they were MUCH better than I expected. Not only that the turkeys arrived on time, they were easy to warm up, and they were moist, tender, and really delicious! What a treat and a face saver!

Harry & David deserves a great review. I've been ordering from them for a couple a years & I have not been disappointed. My friends live out of state, and the make gift giving easier. I just ordered a holiday gift which they received in less than a week & they love it! It was an adorable holiday personalized gnome cookie jar with their family members names on it-so cute! I think the shipping cost was worth it since I didn't have to do it. In addition, whenever anyone sends me a gift from Harry & Davids- its always very good.

I ordered a Birthday Gift Tower for my sister's 85th birthday. The package was delivered a day earlier than expected. Everything was fine, except for the box of pears. The pears were frozen solid due to traveling in sub-zero temperatures during New England's polar freeze at the beginning of February, 2023. The first photo posted is of the pears' appearance on arrival. The second photo is a cut pear a day later.

I contacted customer service and was told they would immediately send a replacement box. Instead of five pears, my sister just received a box with a dozen beautiful pears (the third photo). She is very pleased.
Thank you Harry and David!

6/11/21
I ordered for the first time a gift for my father's birthday and Father's Day. I got the Raspberry Cheesecake and the Heritage Chocolate Assortment.
My dad said the Raspberry Cheesecake was not worth buying due to the crust being so think and not much for the thickness of the cheese also the flavor was just so so, he also said the my brother also had a slice of the cheesecake and was not happy with it. The Heritage Chocolate was well worth buying. I did call Harry and David and they were very apologetic and gave me the choice to have the money back on the cheesecake or replace it with something else of same value. I asked them to please send him another box of the Heritage Chocolates. They did at not charge shipping cost and he got it the very next day. I am pleased with their customer service… I am giving full stars due to the good customer service.

Debbie

Very tasty) decent broth, Caesar salad. My daughter was pleased with the chicken with cheese cap and potatoes. I would especially like to mention our waitress Julia - very friendly, positive and professional! Served with good service) Thank you very much!

I just got my cake. It was a great taste. This is my first harry and David. Thank you for making a great cake.

I emailed customer service to ask about the ingredients of their Truffles so I could make sure a family member could eat them (two allergies) and they emailed me back that day. I ordered them for Mothers Day only a week in advance, but they were as good as their word. The items that I chose said they would be delivered by Mothers Day and they were, with a day to spare. I'm so glad they take the time to mark the date items will arrive when you are checking out. That makes all the difference.
Oh yeah, Mom LOVED the truffles.

Ms. Katie deserves an excellent rating for her manner of handling my orders. She was quite helpful and pleasant, straightened the initial choice that I made, which did not take advantage of the "passport"(?) offer for shipments, found a better delicious alternative of an additional gift to complete my order for one friend, combined those two orders into one so that both were delivered at the same time, did whatever she could to have my gift to another friend delivered right on Valentine's Day, replaced my email address and ensured that the charges to my account were correct. Thank you very much Ms. Katie! You create a good reputation for Harry & David.

I received two gifts from Harry & David recently. The pears were delicious, as well as the other items in the container. I also received two dozen macadamia and chocolate chip cookies which are outstanding. Love their products!

I just wanted to put my experience with Harry & David out there. I ordered a very expensive food item that was opened in the cooler prior to arrival and therefore ruined. I needed it for our Christmas dinner and emailed them right away. I provided them with photos of the damage in my email and they completely rectified the situation by sending an email saying they would replace it in time for Christmas dinner. True to their word, I received it on Christmas Eve. I truly appreciated their customer service and willingness to make it right, especially with a time sensitive situation.

The cake was exactly as I expected! Even arrived a day early. I live in California and I know it ships from Oregon. I wonder if that impacted the excellence of my order?
I was hesitant after reading all of the reviews but I will absolutely order again. Harry and David continues their amazing products. From coffee, to chocolate, to now cakes, Harry and David is my to go to place!