website thubmnail of Hard Disk Direct

Hard Disk Direct

How would you rate Hard Disk Direct?
grey star
grey star
grey star
grey star
grey star
New Jersey
1 review
1 helpful vote
Follow Nick P.
Unfollow Nick P.
Send Message
Share Review
Report Review

Bought a listed referb item for $175. They emailed me to let me know that they made a mistake and the price was actually $620.

The drive is $340 brand new from the manufacturer... When I called to ask about this they said... Well... Does it come with the 2 year warranty at that price? Uhhh it's the manufacturer... Yes. And second of all your website only says it has a 90 day warranty.

Told them to just cancel and refund me. And they said... I'll let my accounting know and hung up. They emailed me telling me they'd be cancelling. Apparently this has been happening with this company for a few months now based on other reviews. If I don't see that refund I'll dispute it with my CC company.

I wouldn't give this company your business.

Date of experience: July 10, 2024
California
2 reviews
0 helpful votes
Follow Elmer W.
Unfollow Elmer W.
Send Message
Share Review
Report Review

I was in urgent need of cables, adapters, and other tech accessories of different models for my office. Whatever place I checked, the charges were baffling. Luckily, I stumbled upon Hard Disk Direct. What amazing variation and that too with considerable rates. I have been using it for four months now, and the results are really cool. I am planning to buy them next time from them as well.

Date of experience: January 2, 2022
Hard D. Hard Disk Direct Rep
over a year old

Dear Elmer W,

We want you to know we feel really fortunate to receive your positive feedback and this makes us more determined in serving you better in future. We at HARD DISK DIRECT work day and night to achieve customer satisfaction and to provide value for money to our customers.
To serve you better, our correspondents are available for your assistance at: sales@harddiskdirect.com

Best Regards,
TEAM- HARD DISK DIRECT.

Texas
1 review
0 helpful votes
Follow Sam B.
Unfollow Sam B.
Send Message
Share Review
Report Review

Misleading pricing / inventory. Website says $97, but then a chat box interrupts the checkout price, says talk to a salesman. You hand over your phone number and email, the salesmans says it's actually $1100 with a month lead time. They're all lies, top to bottom.

Date of experience: January 11, 2024
Bangladesh
1 review
0 helpful votes
Follow Nisean V.
Unfollow Nisean V.
Send Message
Share Review
Report Review

Thanks
January 25, 2022

I had to update a range of hardware equipment for software houses, but most companies quoted a high price. But luckily, I clicked on Hard Disk Direct, and not only do they have a bigger range of products, but they offer affordable rates. The order was delivered on time too, and I am more than pleased with them and certainly ordering from them in the future.

Date of experience: January 24, 2022
Hard D. Hard Disk Direct Rep
over a year old

Dear Nisean V,

We want you to know we feel really fortunate to receive your positive feedback and this makes us more determined in serving you better in future. We at HARD DISK DIRECT work day and night to achieve customer satisfaction and to provide value for money to our customers.
To serve you better, our correspondents are available for your assistance at: sales@harddiskdirect.com

Best Regards,
TEAM- HARD DISK DIRECT.

Arizona
1 review
2 helpful votes
Follow Bob C.
Unfollow Bob C.
Send Message
Share Review
Report Review

Price Gouging?
October 26, 2022

I hate to give a 1 star review to business I've never purchased from, but they quoted me $850 on a product that has an MSRP of $399 and is backordered everywhere including the manufacturer. Their website showed the product as in stock, but seriously, for more than double MSRP? If they really had it in stock, that's clearly price gouging. If they really do have them in stock, I can see why. No logical person would pay more than double what a product is worth. Something isn't right. I simply can't bring myself to trust a company that would do something like this, especially in today's economy.

Date of experience: October 26, 2022
Pakistan
1 review
0 helpful votes
Follow Jumain Z.
Unfollow Jumain Z.
Send Message
Share Review
Report Review

Hard Disk Direct (HDD) began offering hardware and IT solutions in 2012. The business, which began with upgrading computer memory and HDDs, has since expanded its focus to include a wide range of computer hardware products, including hard drives, memory, power supplies, CPUs, and other parts and accessories from all the major IT manufacturers. By demanding the best prices from our suppliers and manufacturers without sacrificing the product's quality, we demonstrate our appreciation for our consumers. We ensure that customers are buying the right products by giving them a thorough product review and some of the best competitive prices. Additionally, before shipping, our products undergo a thorough testing process. Respect for the work is important to us, and we look forward to utilizing cutting-edge technologies that can accurately reflect the market dynamics of the sector. Shop now at harddiskdirect.com for exclusive discounts on all IT hardware products and equipment.

Date of experience: November 29, 2022
Minnesota
1 review
2 helpful votes
Follow Steven T.
Unfollow Steven T.
Send Message
Share Review
Report Review

Very untrustworthy company
December 9, 2023

Refused to fulfill order after taking over a week to verify my order (had to provide my property tax bill, phone number, and drivers license). After I completely verified myself Ryan from Harddiskdirect said they were refusing to fulfill the order and cancelled the order on me, it took 3 weeks to get a refund from them! Wouldn't trust them at all, especially not with any server equipment that is mission critical, they will leave you in a bad position.

The update below is also a lie. They cancelled my order, and never asked me to pay extra freight. They said they had the wrong price on the website and refused to fulfill the order. DO NOT TRUST THESE LIARS!

Date of experience: December 9, 2023
New York
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Send Message
Share Review
Report Review

Good Performance
January 15, 2022

I got a printer machine of model A8P79-******* - HP automatic document feeder and scanner assembly for LaserJet pro M521 from online seller Hard Disk Direct. The performance is highly filling. I will shop from them once more.

Date of experience: January 14, 2022
Hard D. Hard Disk Direct Rep
over a year old

Dear Mary S,

We want you to know we feel really fortunate to receive your positive feedback and this makes us more determined in serving you better in future. We at HARD DISK DIRECT work day and night to achieve customer satisfaction and to provide value for money to our customers.
To serve you better, our correspondents are available for your assistance at: sales@harddiskdirect.com

Best Regards,
TEAM- HARD DISK DIRECT.

New York
1 review
0 helpful votes
Follow lillian D.
Unfollow lillian D.
Send Message
Share Review
Report Review

Nice place
January 5, 2022

I have already changed my printer twice, but due to some reason, they never became my favorites in terms of performance. Although 3UK83A - HP Office Jet Pro 9010 All-in-One Printer from Hard Disk Direct is fantastic to work with. Nice place.

Date of experience: January 4, 2022
Hard D. Hard Disk Direct Rep
over a year old

Dear lillian D,

We want you to know we feel really fortunate to receive your positive feedback and this makes us more determined in serving you better in future. We at HARD DISK DIRECT work day and night to achieve customer satisfaction and to provide value for money to our customers.
To serve you better, our correspondents are available for your assistance at: sales@harddiskdirect.com

Best Regards,
TEAM- HARD DISK DIRECT.

Pakistan
1 review
2 helpful votes
Follow Bon U.
Unfollow Bon U.
Send Message
Share Review
Report Review

Hard Disk Direct is own and run by locals from Pakistan in Karachi named Salsoft Technologies, if you don't believe call and figure out with their accent they are selling counterfeit cisco products and have no control over inventory they buy from marketplaces like ebay and broken bin and blind dropship to USA. Better buy from company that own the inventory and has support staff in USA

Date of experience: January 9, 2023
Massachusetts
1 review
0 helpful votes
Follow Larry S.
Unfollow Larry S.
Send Message
Share Review
Report Review

I am very happy
January 27, 2022

I shopped a printer model A8P79-******* - HP automatic document feeder and scanner assembly for LaserJet pro M521 from Hard Disk Direct. I am very happy with its performance even after seven months of its use.

Date of experience: January 27, 2022
Hard D. Hard Disk Direct Rep
over a year old

Dear Larry S,

We want you to know we feel really fortunate to receive your positive feedback and this makes us more determined in serving you better in future. We at HARD DISK DIRECT work day and night to achieve customer satisfaction and to provide value for money to our customers.
To serve you better, our correspondents are available for your assistance at: sales@harddiskdirect.com

Best Regards,
TEAM- HARD DISK DIRECT.

Florida
2 reviews
0 helpful votes
Follow Andrew P.
Unfollow Andrew P.
Send Message
Share Review
Report Review

I purchased *******-601 HP Intel Core i7-7700HQ system board (motherboard) for OMEN 15-AX 15-AX033DX from Hard Disk Direct. I am writing my remarks to express my satisfaction in terms of quality and a good value for bucks spent.

Date of experience: January 13, 2022
Hard D. Hard Disk Direct Rep
over a year old

Dear Andrew P,

We want you to know we feel really fortunate to receive your positive feedback and this makes us more determined in serving you better in future. We at HARD DISK DIRECT work day and night to achieve customer satisfaction and to provide value for money to our customers.
To serve you better, our correspondents are available for your assistance at: sales@harddiskdirect.com

Best Regards,
TEAM- HARD DISK DIRECT.

New York
1 review
0 helpful votes
Follow Winford L.
Unfollow Winford L.
Send Message
Share Review
Report Review

I ordered 50S434 - TCL 50 (inches) class 4-series 4k UHD HDR led smart android television from Hard Disk Direct for home along with 3AQ21UT - HP thunderbolt dock audio module for my daughter. It was a good shopping experience with this company. I recommend it surely.

Date of experience: April 4, 2022

Overview

Hard Disk Direct has a rating of 2.7 stars from 13 reviews, indicating that most customers are generally dissatisfied with their purchases. Hard Disk Direct ranks 38th among Computer / Laptop Parts sites.

service
8
value
8
shipping
7
returns
5
quality
6