HappySmileUK has a rating of 3.41 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HappySmileUK most frequently mention customer service, mouth trays, and dental products. HappySmileUK ranks 61st among Dental Products sites.
No critical highlights yet
Have been using happy smiles now for over 9 years. Only company out there who sells professional dental whitening systems. The brand I will only use is Happy Smiles 22% as this gave me incredible whitening results. Have tried Polanight but never works as good as HappySmiles own brand. Delivery always fast takes around 4 days. Good packaging. Communications very good. Would only use these guys as they are very professional.
I purchased a kids toothbrush through their website, $60 kids toothbrush. One month later I receive a $13 electric toothbrush, a knock off brand from Phillips. Completely different product, and their customer service is non existent. Been trying to contact them about this issue for a week with no response. Save your money and your time.
Have been using happy smiles now for over 9 years. Only company out there who sells professional dental whitening systems. The brand I will only use is Happy Smiles 22% as this gave me incredible whitening results. Have tried Polanight but never works as good as HappySmiles own brand. Delivery always fast takes around 4 days. Good packaging. Communications very good. Would only use these guys as they are very professional.
Tip for consumers:
My gel I use is happy smiles 22% works best for me.
The white strips really do work and are easy to use. I started to notice a difference within the first few days of use. My teeth tend to be a bit sensitive but I didn't find these to cause too much discomfort. I think they make a reasonable alternative to an expensive treatment at your dentist's office. I would recommend them.
Hya Barbara, Nice to see you like using the strips you purchased. We supply Crest and these are dentist types so offer great results. Thank you for shopping with HappySmile (UK).
I highly rate this company. I have used themmany times and they sell the same products as my dentist. Saved well over £150 so very happy. Ordered on Tuesday came on the Friday. Prices were brilliant. Products from HappySmile were very easy to use. I had fantastic results. I would tell all my family and friends to order from them. I had a great shopping experience.
Tip for consumers:
The product i used was polanight 22% and this worked great for me.
Hello Angela. Thank you for your review. We are pleased you like our products and services. Thank you for taking the time to leave your feedback and review. Kindest regards, Michael HappySmile(UK)
Initially I was a tad worried that I had been scammed or done out of money, but as soon as I contacted Happy Smile through this site by leaving a review, Michael C got back to me and calmed all my worries.
Very fast and informative responses, understanding and helpful! Michael got onto the case straight away and found out the details of my order and when I could expect it. Absolutely excellent customer service!
Ignore all the bad review of people who are too impatient to wait or cooperate, or who haven't returned their items properly.
Hello Kevin, I appreciate your kind words and feedback. I am pleased that I could help you. Kindest regards, Michael (HappySmileUK)
Just received my order this morning, couldn't believe it as I only ordered 3 days before!
Fab service highly recommended. Will buy again.
Hello Kim, I am very pleased you like our fast speedy delivery and the service from HappySmile. Please do not hesiate to send me a private message via SiteJabber for any product information. I am always here to help customers. Please do feel free to let others know about HappySmile dental products. Thank you Kimberly for leaving your feedback and review. Kindest regards, HappySmile(UK)
I ordered Monday and received my order by Friday by recorded delivery, I listened to reviews saying it was a scam so I panicked, Sharon has been so helpful and I feel guilty for listening to anyone else, as I was told unfortunately bad reviews are easier to find than good, please don't be put off by other people's reviews I can honestly say I'm so happy that this site is amazing and customer service is amazing so thank you x
Thank you for your review
I wanted to write and confirm that my delivery arrived after 8 days of placing the order. I was panicking as I had seen negative reviews after the order was placed and was wondering if it was a fake company. But my concerns have been dismissed as products arrived in great packaging - 100% perfect. I would say please give at least 8-10 days before you start worrying if order is not going to arrive. Many thanks:-)
I Love HappySmile gels they are so effective at whitening teeth. Very high quality systems and they offer great prices with free delivery. I would give a thousand stars if I could so for now it will just have to be 5. Customer services was also very professional. I would use this company again and would tell all my family and friends to use them too.
Tip for consumers:
The 35% strength worked super fast,
Thank you for your amazing feedback. We are pleased you are happy with HappySmile (UK).
I always like to be sure I'm getting a good value so I researched all the teeth whitening options for trays/whitening. I am super happy with my trays and service from happysmileuk! My order came quickly and the products were easy to take, even though I have an uneven bite. My trays fit perfectly- I really don't think they could have come out better anywhere. I highly recommend this company!
Thank you for leaving your review. I see you had super white teeth! Excellent news and so happy for you. Yes we have the lowest prices in the UK. We also include FREE delivery. Kind regards, Michael HappySmile(UK)
Having read some of the negative reviews penned in respect of Happysmileuk, i can happily testify that my experience was the complete opposite. My order via the new website was quickly and successfully filled and delivered and the personal friendly and ultra efficient service I received from Sharon in the Customer Service area was exceptional. I will certainly be doing business with them again and would have no hesitation in recommending them to other would be customers
Hi Joe, Thank your review. Kind regards Mike
The whitening gel product works very nicely. It does make the teeth feel slightly sensitive right after removing the trays from my mouth, but it goes away quickly. A former hygienist told me to stay away from coffee, wine, stain producing foods for the period of time that you are whitening, as the product is designed to make the teeth more porous to work effectively.
Yes you must never drink anything like coffee, tea, wine, anything stain causing for upto 2 hours after treatment. Milk or water is fine. Michael
Amazing customer service! Finished product was delivered in half the estimated time. Mouth tray is perfect fit to my teeth and I couldn't be happier! I would most definitely recommend this company/product/service to friends & family!
Thank you for ordering and great to see you are very happy. If you ever need any help then just let me know. Thanks for letting others know about dental services. Kind regards, Michael HappySmile(UK)
I have used Happy Smile for the past few years - my mum's fault although she paid and extortionate amount of money at the dentist. Sometimes, my delivery has gone a bit off track but it always arrives in the end. If I choose the right lippy - my teeth look event whiter. Overall, I am happy with the service.
Hi Rita. Thank you for the feedback. I am always on SiteJabber helping customers. Any questions then just private message me. Michael
This company seems to be the most popular dental company on the web and is so very resectable. I was very very impressed as they are on Twitter. You should look at all the fans they have from celebrities to dental professors! WOW. I was suprised at how popular they are within the dental industry. Check them out on Twitter to see that this company is a massive cooperation. I am very impressed and can not speak more highly of this website. I have not used the products but I will place my order later tonight. Please count me in Happy smiles as I am a big fan on Twitter of yours. You people are wonderful.
Tip for consumers:
See them on www.twitter.com/happysmileuk
Hi Susan. Thank you for the lovely feedback. Thank you for following us. We love our fans!
I had been paying so much money but this happy smile is fantastic. The site was very easy to navigate and the staff were so professional. I just wished I had found it soomer. Delivery was so speedy. I did read some comments about mixed up products but people often get kickers in a twist. I would highly reccomend this site for tooth whitening and they are so much cheaper than my dentist in sussex.
Tip for consumers:
I used 16% that worked fine for me.
I use the Happy Smile gels and they work great. Very speedy delivery and helpful staff. Thanks you Happysmiles for such a great service. I would tell all my family and friends to use your dental supply company as the products are outstanding quality. So much cheaper than these rip off dentists.
Tip for consumers:
HappySmile brand does it for me.
Thank you for your review.
Was so, so pleased with the customer service I received. A lady called Sharon at HappySmile assisted me... I messed up my first top set of tooth mould so Sharon sent me a free replacement mould kit which I was delighted about. When the tooth trays came through I couldn't believe how perfectly they fitted my teeth and secondly the whitening results were great. Will deffo be using again!
Chelsea, Worcestershire
Hi Chelsea, Sharon told us that you were so happy. We are always here when ever a customer needs any support. Lovely to see you are so happy. Thanks Michael
I bought whitening gel and received my order in-time. The staff really communicated well in making sure the delivery will be fast. The product whitening gel really works good, my teeth were yellowish and now they look great, not totally bright white but so much whiter than before, I would not even call them white before now I can.
I emailed someone at customer support yesterday for some advice on my 16% gel and got a very helpful reply today from Sharon,
Up to now I have had absolutely no problems with new Happy Smile
I ordered my teeth whitener from them, as recommended this from a friend at work. It came in about 4 days.
I have used HappySmiles for over 2 years. Much cheaper than the dentist who sells the exact same brand. Prices are fantastic. The mouth trays are amazing. Very very happy... Thanks.
Tip for consumers:
Happysmiles 35% works best for me.
We are pleased you love HappySmile. Thank you for your review.
I was impressed with the ticket support system they replied very quickly same day. This is the best UK company. We all use them at work as they offer dentist products direct. I use them and would also tell my family and friends to shop at happy smiles. They are good and I love the fact they support charities for children with cancer. Thanks Happy Smile your products are wonderful. I will be back soon to purchase more happy smile gels. Thank you so much for your excellent customer services.
Tip for consumers:
the happysmile gel works best for me. I have tried lots of brands but the happy smile gel is th ebest quality.
Thank you Janice. We are very dedicated in helping all our customers.
The products were top quality. Very happy with Sharon who gave me a discount code! I have never dealt with anyone who is more professional than Sharon and it is no wonder why she had a testimonial on HEART FM she is amazing and so helpful... I purchased the Custom fit dental trays as they work better than the cheap instant types. My professional dental trays and HappySmile gels were perfect in everyway... thank you so much Sharon and thank you to HappySmile as I am delighted and very very happy with my new whiter smile... fantastic service and top quality products. I love them as they are the only UK tested brand and this company shows you proof as they are the best company for tooth whitening. Anyone thinkiing of ordering then try them out as the service is wonderful.
Tip for consumers:
I use the happysmile own brand as this works best for me.
Hi Jane. Thank you for your feedback. Very happy you love our dental services. Kindest regards, Michael HappySmile(UK)
Very happy with this company. Delivery was around 4 days. The products were excellent. I have used so many brands but the happysmiles 22% was outstanding. I would tell all my family and friends to shop at happysmiles. Very impressed and they have wonderful customer services. This was my first time ordering and I am over the moon. Thank you happy smiles as I am one very happy customer with very nice whiter teeth. I will not hesitate in telling others to order from you.
Tip for consumers:
The Happysmile brand worked best for me.
Thank you Janice we work very hard at HappySmile to ensure best service.
Service was very fast. I also had free delivery. The product I used provided very white teeth and was easy to use and apply. Very happy. I would use them again and pleased to have found this company.
Tip for consumers:
used the happysmile 35% system worked great for me
Hi Janice. Thank you for your review. HappySmile 35% is now our top selling dental product and is highly popular. Please feel free to let your family and friends know about us. We are really pleased you are so happy. Kind regards, Michael HappySmile(UK)
I ordered 10 x 22% polanight £39.99 - then read the reviews and panicked! However I filled in a ticket online with my concerns about the bad reviews and received a reply with my Royal Mail tracking number on (ordered on the Wednesday) today is Monday and my order has arrived!
Very pleased so thanks for restoring my faith and I will order again!
Thanks Julie really pleased you are happy.
UPDATED MAY 2016
HappySmile is the leading UK tooth whitening brand. Established in 2003 we have been online for over 13 years. We are the only UK tooth whitening brand that is dentist approved and scientifically tested.
If you have been to the dentist and have not had the HappySmile brand then you have not had the OFFICIAL patient brand that is clinically tested. You can see PROOF online that HappySmile is the only TESTED UK brand. Please copy and paste this URL that is on a government medical webpage: http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4253113/ You can see that these scientific dental studies prove we are the only UK tested brand.
You can ALSO visit www.twitter.com/happysmileuk to see that thousands of dentists follow us on Twitter and use our dental products as we are the largest dental community on social media. Our fans also include TOP UK dental professors and famous celebrities.
Our Tooth Whitening Products are:
TESTED
FREE FROM SENSITIVITY
PROVEN TO WORK
DENTIST APPROVED.
We are the largest tooth whitening supplier in the UK.
You will NOT find a better brand than HappySmile. We are TESTED, PROVEN TO WORK SCIENTIFICALLY!
We also make advanced custom fit dental trays that are highly popular. Unlike other dental labs we supply 2mm with important seals and reservoirs. You MUST have reservoirs for best results.
You can order all our dental products from our dental shop online. We include FREE worldwide delivery.
If you are looking for reviews then try reading scientific facts here>>> http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4253113/ and visit our Twitter page to see that we are the most popular dental community on social media. www.twitter.com/happysmileuk
These are FAMOUS celebrities who follow HappySmile on Twitter:
https://twitter.com/Happysmileuk/lists/famous-fans-happysmile-uk/members
This link is for TOP UK Professor fans who follow HappySmile on Twitter:
https://twitter.com/Happysmileuk/lists/professor-fans/members
We do not have a list all the UK dentists who are fans as we have thousands!
These are the UK charities that we donate to:
Tree of Hope
Oral Health Foundation
HappySmile Clinical Dental Product Studies:
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4253113/
We are the only UK tooth whitening brand that is tested and clinically proven. No other brand of tooth whitening in the UK is tested. We are very proud to be the most popular brand. Please feel free to ask for a FREE dental sample. You are happy to try before you buy.
Please keep SAFE when using tooth whitening products. HappySmile is the ONLY UK trusted brand that has been scientifically tested. This web link is PROOF that HappySmile is the OFFICIAL UK Dentist/Patient brand... You can see for yourself here just copy and paste the link> http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4253113/
We are also listed in the European Journal of Dentistry (You are only listed in this dentist journal if you are the leading dentist brand). You can see for yourself here just copy and paste the link> http://www.eurjdent.com/article.asp?issn=1305-7456;year=2014;volume=8;issue=4;spage=538;epage=545;aulast=Peskersoy
HappySmile Guarantee:
Our tooth whitening products are PROVEN by science to whiten your teeth. We are the most popular UK tooth whitening brand. The reason you are reading this is because you have heard about our high quality dental products. If you are looking for reviews then visit the web links above or visit our dental community on Twitter! We guarantee all our dental services. If any dental order is lost in the post then do not panic as we will replace it free of charge. Please always allow time for delivery. All dental orders are shipped by Royal Mail 1st class recorded delivery. If you are not in then you will of been left a calling card. You should always ask your Royal Mail local sorting/delivery office for your order incase you were not in to sign for your dental order. If you need us to give you a tracking number then please contact customer support and submit us a ticket. You can submit a ticket by copying and paste the following link: http://www.dentalsupplyglobal.com (Please do not send in duplicate tickets).
We have AMAZING customer services that are very professional that love to help customers! This is an audio testimonial from HEARTFM Scotland Radio (Copy and paste the link into your browser to listen to the radio audio clip) http://picosong.com/gTKC/
Thank you for reading about HappySmile and we look forward to sending your dental order. Please tell all your family and friends about us, so they too can order official scientifically tested dentist approved tooth whitening products. Nothing works better than HappySmile when whitening your teeth the professional way!
Hello Maggie, Thank you for your feedback. We are pleased that you are so happy. Please feel free to send me a private message if you ever need any product help or support. Kindest regards, Michael HappySmile(UK)