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Claim Your BusinessHappyEasyGo has a rating of 1.41 stars from 94 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HappyEasyGo most frequently mention customer care, fraud company, and full refund problems. HappyEasyGo ranks 466th among Travel Deals sites.
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Best online flight & hotel booking engine in India. Grab the best offers and lowest airline fares on HappyEasyGO. Highly Recommended!
I booked my ticket on 26th oct for 25th dec travel. My payment was made later date flight was cancelled. No intimation given and no refund. Even I was Unable to login happyeasygo site. Customer service after 2 days could connect and after a long continue follow up received refund. Bad experience
@happyeasygo - I have booked a trip (Order #************** Trip #**************) through Happyeasygo in July 2022 which was cancelled by airline because of some schedule change in the flight. I was told that I will get a refund in few weeks but it has been already more than 1.5 years and I am yet to get this refund. Whenever I reach customer care, I get standard reply "We understand that this is taking more time than usual. We have escalated this internally so that we can resolve this at the earliest.".
Pathetic customer service
Totally frustrated
I booked my ticket on 26th oct for 25th dec travel. My payment was made later date flight was cancelled. No intimation given and no refund. Even I was Unable to login happyeasygo site. Customer service after 2 days could connect and after a long continue follow up received refund. Bad experience
I had booked a flight through this fraud company.Had to cancel it due to some reasons.It has been over 8 months now but no refund process.The customer service is highly unethical and unprofessional so say the least Please stay away from this company for any services.
I have got the worst experience for refunds. I had round trip booked with HappyGoeasy. Due to medical emergency I have to cancel my flight and I did it with airline. Airline cancelled and refunded the amount after deduction of penalty. But when I checked with happyGoeasy they said you are not eligible for any amount they do not have any explanation for the breakups they are charging for.
I cancelled my flight and received a confirmation from Air Asia, but the refund has still not been processed by HappyEasyGo and there is no response on emails and their customer care no doesn't work!
One of the worst service I ever faced. I booked flight ticket, flight got cancelled and fully refunded but happyeasygo deducted 700 rupees and refunded remaining amount after multiple calls and emails to customer service.
And while booking tickets they are providing their email id to airlines, if flight cancelled airlines informed by email for refund, but happyeasygo asking to provide proof of refund from airlines we won't get it because they are providing their email ID to airlines. This is one type of fraud.
My request to all the readers please do not book anything using this website. They are 100% hoaxes. Even I am from the hospitality industry and have never seen such worst service. It is not a tiny amount; it is INR 20k. It has been two years, and I still haven't received any refund from these people.
I need some guidance on how to prosecute these people. They should be banned entirely. They are scamming people. They are an insult to the Indian startups.
Tip for consumers:
Please do not book anything from this website. They are scammers.
Products used:
Flight Tickets
Happyeasygo is the waste service and they won't respond properly and if their mistakes also not agree from customer side they will take lite
Totally pathetic. Had booked a flight ticket and had to cancel the same. They were not processing the refund. Customer care was absolutely patheic. They kept raising requests and nothing is happening
Products used:
online flight ticket booking
Best travel website and provide low price for bookings. Their app is very easy to use, love their lowest fares and i am booking tickets with them from year.
Fraud company not refunding the amount even after 4 months and the Indigo has already return the amount to HappyEasyGo.Fraud team and company don't book from this to save few money.
0/10
Tip for consumers:
Humble request don’t book from this website to save few money later on he show the actual aukat and also have done complain to Government of Indian
Warning - never book a ticket from them... they are not going to return the money in case you cancel the ticket. No matter how many times you call them or send Email to them. It's been more than 4 months and I've not get my refund yet. Order id - 8. 5. 7. 3. 4. 5. 6,0.2,6.7,, 2.0,0.9,4.4,2. Total scam/fraud company.
Tip for consumers:
stay away from these scammers
Products used:
Flight Tickets
Happy easy go customer service no *******. *******.===*******. *******Happy easy go customer service no *******. *******.===*******. *******Happy easy go customer service no *******. *******.===*******. *******
Tip for consumers:
Happy easy go customer service no 83888.75300.===62036.34686
Help help happyeasygo help care centre for amount refund just 24 hours
Products used:
Happy easy go customer service no 83888.75300.===62036.34686
Help help happyeasygo help care centre for amount refund just 24 hours
I have been a loyal customer of Happy easy go. But till now, no flight got canceled. This time my flight got canceled by the airlines and they refunded to happy easy go. Its been 2.5 months they are not giving my money back. I need help. Customer service doesn't take my calls. Mails have not been answered. Somebody kindly help.
If I could a negative 5 star review. They sent a wallet not a desalt tool set which is worth the price hey husband paid. If I can find any more review sites on this company I will keep writing reviews on those sights too, to help people to avoiding a product that do not get do go to another site that is proud of there stuff and doesn't send the wrong thing.
From last 4 months I am following up with this guys but they are only giving the dates but not refunding my money. Already Airlines had refunded the money to them within 24hrs and they confirm me also but this froud and cheater company never refunded Back my money. Pls don't book the ticket from this website they are totally a fraud company...
My flight got cancelled by the Airline, they transferred to Happyeasygo...but they don't respond to your call or mails. They are the fraudest travel agent...please dont book from this agent even if they will give you very cheap tickets...Its better to book from Goibibo...atleast they will refund you in 10minutes...never ever book from this travel agent...a humble request...
They will never refund the money once they receive from airline. Big time cheaters. Airline credited amount before 6 months. Still I am making calls for refund. No escalation works. Fraud company cheating people money. If airline credit full refund they charge commission to pay you that amount. Please cancel the licence for this company.
Tip for consumers:
Never book to save few money
Products used:
Cancelled airline ticket
Found best deal on the hotel booking, for the hotel I was well familiar with. Booked 10 rooms for three nights – and that was substantial saving. As I used the platform for the first time, just like that – checked the reviews on the internet – AND I WAS SHOCKED.
Booking was quite in advance – more than a month, so the time passed worrying if the agency would forward booking to Hotel and if Hotel would honour the booking.
However, all went well, and we are happy to have booked the hotel through the site.
Don't use this application to book hotel because they will never help you for anything I have booked a hotel for 1 night but the hotel said it's for day use booking I said how it is possible it is clearly mentioned in booking from happyeasygo and I have the mail hotel manager ask me to talk to happyeasygo team but they refused for help even though not refunded my amount.
I booked flight from happy easy go during December last year which go rescheduled. The airline was providing full refund but happy easy go was not. So I cancelled from airlines website and then cancelled with happy easy go stating the flight got cancelled as per suggestion from HEG executive. Now its been over 8 months and I have still not received my refund. I checked with airline and refund is processed from their side. Similar thing happened with another flight that I booked from MMT and I got refund back within 2 days.
Tip for consumers:
Do not use this site for booking if you value your money in case of cancellations/reschedule. Go for MMT or other website
Products used:
Flight
One of worst app and fraudsters. They bargain on email when u reschedule your ticket even after when you pay more for flexibility for it. They are liars, cheaters and unethical. Shame on the Indians who are working there and cheating fellow Indians.
Tip for consumers:
Pls go for cheap deal it's a trap
..book from Cleartrip or make my trip ...
I am following up since 2022, they are still saying following up with airline for refund and airline has confirm they refunded to them.
But happy easygo not refunding.
Do not book, fares are cheaper but they will not refund incase u cancel ticket.
Products used:
Indigo airline
Please don't use this happy easy go. Full fraud. And they won't refund and customer care was full negligence. Its all fraud
Tip for consumers:
There’s only one customer service employee guy for everyone and entire app..he’s the one who supports their fraud business.. You can try contacting happy easy go .. the call directly goes only to him..i was complaining a case against them
Products used:
Flight tickets
This is a very worst company who knows only fraud. He has taken my whole money while rescheduling my flight, all the credit cell money if you guys have all money they won't give. They are playing with customer. I already taken a police case file for these fraud company, be aware. Customer services peoples are fraud (Soma, Yatin & Anand Singh), Please don't book and advice your friends not to book in this fraud site. Its a cheating company, or else later you guys will be on the page where i am now...
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