Happie Family Store Reviews - 313 Reviews of Happiefamily.com

How would you rate Happie Family Store?

Top Positive Review

“Ordered Prednisone for my undiagnosed Crohn's disease, arrived within 10 days”

Dylan C.

6/13/22

I don't know why they've gotten so many bad reviews on here. They wouldn't even charge my card until I answered their call to confirm the address (they called like 15 times until I realized it was them lol). I had then to confirm again once they were ready to ship. Product came exactly as delivered, sooner than the 2-3 weeks they said it would. The product shipped from Dubai, but was manufactured in India. Works just as well though.

Top Critical Review

“Beware! Criminal Scammers”

Tom C.

9/6/22

Please be advised that Happie Family Store is run by a bunch of criminals who scam you out of your money and then never send you your products or medications. About a year ago, I placed a rather large order, paid for it, and then was sent a fake tracking number with Emirates Post. The Store never sent my package, and worse of all, their Russian and African customer service representatives did not respond to any of my many emails and would hang up on me when I called them to address the issue. The Store stole approximately USD$300 from me. Save your money and steer clear of these criminals!

Reviews (313)

Aaron A.

1 review

2 helpful votes

“Review”

October 19th, 2020

I received in a little less than a month with NO taking instructions. So it was with the 3-4 week period. No picture available.

Respond as company

Helpful (2)

Thank you

G H.

2 reviews

5 helpful votes

“Good product, great Customer relations, appalling delivery!”

September 27th, 2020

I am entirely happy with everything about this product, but I had terrible trouble receiving it! Ordered in May - received in September. However their Customer Services were helpful (sent a second batch, I think!) and eventually all is well.

Helpful (5)

Thank you

Freeda F.

1 review

3 helpful votes

“Compass”

August 20th, 2019

It took 3 months but I did receive the Compass today. It was as advertised. It just took 12 weeks instead of 6-8.

Helpful (3)

Thank you

Q&A (40)

Question:

Is happiefamily.com a scam or a legit company? Is happiefamily.com a scam or a legit company?

Answer:

1 got this # if this will help u any 1888 392 9996 I'm not gonna get my item either or my MONEY

By Brianna M. over a year old

See more answers (8)

Question:

Were is my order Were is my order

Answer:

Where is my order? The only answer I receive is "your order is being processed". Very disappointed that you do not answer my questioned. It is also unbelieveable you remain in business.

By Cheri S. over a year old

Question:

Looking for my order or a refund. placed order on june 24, received no answers to my numerous emails Looking for my order or a refund. placed order on june 24, received no answers to my numerous emails

Answer:

I got my money back from Paypal. It takes some doing, but DO IT! First, take the online copy of your USPS tracking you were given as proof of delivery from Happie Family to your post office. Talk to the postmaster, they have an intranet system that will also include exactly where and when the item was delivered and has more information than what you can get online. I'll bet you find out it isn't your address. Ask them to print that for you. Upload a copy of what the USPS gave you (https://paypal.com/il/uploaddoc). Go to Paypal on Twitter - yes TWITTER. It's the only way you can bypass the PayPal algorithm that will automatically process your appeal. Send them a DM telling them that you have uploaded the USPS internal tracking and want your appeal reopened. Then send that form also to paypal to the Twitter DM. Once I did that, I had my money back in 24 hours. If we all do that we should have our money back an they will have a reason to go after Happie Family for fraud. Good luck.

By Jean B. over a year old

See more answers (2)

Question:

How easy is it to get a hold of customer service at happiefamily.com? How easy is it to get a hold of customer service at happiefamily.com?

Answer:

Impossible, this is a fraudulent company they are thieves. No product they take your money& there is only an email address left that they do not respond to

By M G. over a year old

See more answers (2)

Question:

Why dont you refund when refusing to send item paid for Why dont you refund when refusing to send item paid for

Answer:

Same thing happened to me, no communication no money back no product sent, I have No intention sitting here helpless something will be down to ensure the are held accountable

By M G. over a year old

Question:

How do i cancel my order? ordered may 16, 19 and still don't have it. How do i cancel my order? ordered may 16, 19 and still don't have it.

Answer:

Please cancel my order. No instructions and not for sure working

By Aaron A. over a year old

See more answers (2)

Question:

I've seen a lot of negative reviews about the website and am now concerned about my order i placed a few weeks ago. I've seen a lot of negative reviews about the website and am now concerned about my order i placed a few weeks ago.

Answer:

Actually Spent The Minuim. Package Arrived In 6 Weeks. Secured Package and Nothing Showing Whats Inside. I To Thought It Was A Scam. Oh I Was Wrong!

By James G. over a year old

See more answers (2)

Question:

How do i order? How do i order?

Answer:

The way you order is different here. You place your order on-line as usual. Then they WILL contact you to verify your information then and only then will they submit the charge to your credit card. They do this for your protectiion and theirs. They and they make sure that you are legitimate. You MAY get a notice from your credit card company asking you if this is a legitimate charge, it my show up as declined. I am asked every time. I OK the charge and it goes through. Sometimes you may have to re-submit your order, they will be in contact with you and if you have any questions about this please ask them. And also inform your credit card that this charge will be re-submitted. Yes, it can be confusing. But it works and keeps me safe. Once your order is accepted and charged they will send you UPS or USPS tracking information, which is very accurate. It may take a little longer than expected, but you can track its progress through the postal/shipment system.

By G g. over a year old

Question:

I want to purchase cialis professional can you help I want to purchase cialis professional can you help

Answer:

I DID AND WILL AGAIN AND AT A GREAT PRICE CHOP CHOP AND GET YOURS

By Larry H. over a year old

Question:

How is my order progressing please. willim mitchell, rivlec@hotmail.com How is my order progressing please. willim mitchell, rivlec@hotmail.com

Answer:

I didn't remember signing up for it. So unsubscribe me.

By Aaron A. over a year old

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