• Half Price Geeks

Half Price Geeks

Overview

Half Price Geeks has a rating of 4.52 stars from 73 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Half Price Geeks most frequently mention great job. Half Price Geeks ranks 5th among Computer Repair sites.

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • an offer to update my computer never accomplished -
How would you rate Half Price Geeks?
Top Positive Review

“Oliver recovered my computer from the disaster I had created”

Scottie P.
1/9/20

I have used Half Price Geeks for 15+ years -- always with great success. Oliver is a wonder and very patient with my bumbling. This time I had nuked everything-- on 2 computers and he recovered it all. Thanks for saving me-- once again.

Top Critical Review

“Disappointed”

James H.
3/7/20

It involved an on site presence for two he days - an offer to update my computer never accomplished - my computer was compromised - no confidence that the problem was solved - and finally the charges for the "service" considered excessive - no up front discussion of the cost of the house call - bottom line not sure that my concerns and reason for my call have bee cured.

Reviews (73)

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Reviews that mention popular keywords

computer (26)
Thumbnail of user virginiac33
1 review
0 helpful votes
March 14th, 2017
Verified purchase

I have had the problem with my printer not printing previously. The time it took to fix this problem should have taken about 20 minutes. The time you took was obviously dragged out to over an hour in order to charge me more. Since contacting you my printer will no longer print in color and I need more service.

Thumbnail of user oliverb35
Customer C. – Half Price Geeks Rep

Hello,
After reviewing the notes it looks like you were not able to print from your computer to the printer. The tech has very detailed notes as to what was done. The issue could not have been resolved in 20 mins. Our job is to fix the issue and to not provide substandard rush service. Your not printing in color would be an issue with your print cartridges, the tech helped to connect you back to printing, which was the initial reason for your call.

Thumbnail of user harryr38
1 review
0 helpful votes
December 12th, 2017
Verified purchase

Could not give appointment for 2 days than called and could not make it. Received 2 phone calls that the tech could not make it and wanted to schedule another appointment, you spent more time claiming I ama robot when you should spent on appointments

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From the business

We're not your average IT company. Our staff is experienced, friendly, ready & willing to help you! On-site or remote Nationwide service available. 877-77-GEEKS (43357) www.halfpricegeeks.com

Company Representative

Thumbnail of user oliverb35
Customer C.

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