Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Pretty simple and easy to use their site. Skirt is super cute and have gotten lots of complimentss
I really can't think of anythiny negative About My experience. Delivery was really fast and the products I orders were awesome.
Halara was a good website to order from. The shipping was a little confusing and hard to follow at some points but nonetheless it was good1
Love the products, just wish the drawstring mesh shorts had pockets
I had a great experience and the quality is amazing!
I ordered 2 Everyday Cloudful an 2 crossover flare tennisskirts from Halara Germany and am very satisfied with how they fit and the quality of the fabric. But if you order the crossover skirt i would recommend to size up (i'm a 32-34 and ordered an xs for the cloudful which was perfect and an xs and s for the crossover, the crossover fits a bit smaller than the cloudful as the bands are less elastic but still both sizes fit although i prefer the s). The shipping took 19 days, but the customer service contacted me automatically after 14 days explaining that the airport had a shortage of workers but that my order would arrive in maximum 5 days. I was very pleased by the fact that they contacted me without any need of complaining and asking were my order is. Additionnally, they add little presents with your order. I got 3 scrunchies, 2 hairclaws (which would be even better if the claws were a bit less sharp at the end) and 3 sets of nipple covers. Will defenitly order again.
I thought all your clothes had shorts under them. I was unhappy to find that one of my items did not. Other than that they are adorable!
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You guys r an awesome company! Quality products as well as customer service!
Keeps printing the wrong address on the package, even the second time after confirming the address an other time the delivery guy still called me to get the right one
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So far I have loved everything I've ordered. Not cheap material very nice.
The clothes are amazing! The shipping took longer than expected (around 4-5 weeks) but it was worth the wait!
I love surfing the website, there are such cute clothes!
Great quality and fast shipping! Love my items, the fabric is really elastic and confortable.
Like the way is the size chart explained and every item are described. Pictures helped too.
Is a long wait for the package got in the mail but is worth it! I dont like the extra charge im my order for being in another country, but the order came perfect.
The quality of the clothing is really good. Just watch the sizing, some items tend to run small.
Shipping was quick and careful. Very satisfied with the final product!
Wish shipping was a little faster but overall I'm satisfied, very cute and comfy dress!
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
I had a pleasant experience, the product was in good quality and fast delivery
This was my first time purchasing something from Halara, I was impressed with how fast I received my order.
The dresses are everything people talk about, the leggings not so much.
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About the Business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.