The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
I bought two everyday dresses. I would normally wear a size small, but as I am 23 weeks pregnant, I sized up to medium and it fits perfect. Great for chasing our 16-month old toddler on a playground. Dont have to worry, about any "flashing" accidents" :)) Amazing quality, the material is quite thick, so it holds everything in place. Its not a maternity dress, but definitely can be worn as one.
Excellent. Fast delivery. Would size up. Ordered small. I'm 5'5" 137llbs. Medium better fit for me (athletic build). Love the styles, fit and fabrics. Use them for golf
It was fine, the prices were only good because of significant coupons. The material quality is that of walmart or worse
Love these dresses! They fit soo well and look great too!
Excellent quality, and oh so comfortable! Love it!
The dress shipped super fast and was exactly as described! The material used is very sturdy without being too stiff and has the perfect amount of stretch but still tucks everything in! I love this dress and literally wear it at least twice a week!
The package arrived a little later than expected and I wished that they would let me know
Hi Christine, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
Great dress. Very happy with my purchase. Thank you!
The dress is wonderful, however it doesn't fit me. I even used my measurements as listed on the site, so a little disappointed unfortunately. :( But the item was good quality.
Hi Leighsal, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
I enjoyed the ease of experience. Long delivery time but cute well made clothes. I'd recco a size up. I am bigger chested so it was tight but fit nice everywhere else.
A little small, I do like the dress and the compression wish I was a little bit more compression in the midsection.
Hi Amy, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
The dress is too big, I need a large please. Please send me a return label and order the large
Hi Kelly, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
OBSESSED with the skirts! Will definitely be ordering more. The sports bra was kind of a joke, I ordered a 3x and couldn't even get one boob in. Lol
I really love it! It was very comfortable and I love the pockets.
Item was good quality fast shipping would recommend.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
Hi Maelyn, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.