Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
My order came in early and the dresses fit perfectly! The leggings were a bit smaller than I anticipated but I still love them! I've told all my friends Halara!
I ordered after seeing these dresses advertised. The shipping did take the full time the site says it would, 10 business days, which was absolutely fine. The dresses are super high quality feeling. They're thick and slightly compressive material. I love that they have a built in sports bra (the pricier Outdoor Voices dress that this has been compared to, does not have built in support for the chest). Overall, would order again.
It was easy and convenient. Shipment was timely and dresses were nice.
The shipping wait was longer than expected and the tracker stopped working but it finally made it here and I love the product.
I love this exercise dress. One of my friends ordered from halara and reccomended this dress as a dupe for Outdoor voices, and it is. The shipping takes a bit longer since it's coming from China, but the quality of the dress is worth the wait.
Easy site to navigate, user friendly and fast shipping!
Absolutely amazing! I love my shorts, they're super comfortable and look so cute. But the customer service I received made the experience the best! My original package got lost and without hesitation they refunded me my money and I was able to reorder my shorts! I recommend them not only on their product but amazing customer service! 6/5 stars I would give them.
Love the dresses! Those are 5 star! Just wish the time between ordering, shipping, and arrival was shorter.
It was great. Easy to use good pricing and good quality products. The only negative I would say is that it took a month to ship. But everything else was great
Needs a domestic purchase option. Had to pay international transaction fee
I really love my dresses. They fit great and true to size. The material is high quality and comfortable. Shipping was also quicker than I expected! Can't wait to order more.
I ordered 2 racer back and 1 in my feels dress. In my feels did not even remotely fit. Disappointing
My shopping experience was great. However, my package took much longer than estimated to arrive.
Shipping took longer than anticipated based on what I was told on the website. Material is comfortable but very tight fitting and I wish I'd gotten a size larger than my regular size. Overall, not the worst purchase I've made but not my favorite either
Love this dress! Going to buy more in every color!
Good... :/. .:::&/7282&2&/&/@@: 39/8/&/8 $3728/7/7:82&2'osospKznsjsnakqoqoakx
Absolutely loved the clothes I got except the tennis skirt was too shirt for my liking
Amazing and wonderful! Customer service 10/10 quick to respond and issue fixed immediately!
No complaints from me. Shipping took a bit long, but worth the wait!
Amazing, planning to order again! I received 2 dresses and love the material and fit!
About the Business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jennifer, sorry to hear about your negative experience regarding shipping time and product. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!