business logo of Halara

HalaraReviews 3,388

2.7
How would you rate Halara?
grey star
grey star
grey star
grey star
grey star

Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
This company does not typically respond to reviews

Instant Feedback

34,519 reviews
Australia
1 review
0 helpful votes
Follow Aleksandra G.
Unfollow Aleksandra G.
Send Message
Share Review
Report Review

Amazing products, beautiful materials
July 22, 2021

Amazing products, beautiful materials. Fit perfectly

Date of experience: July 22, 2021
Florida
1 review
0 helpful votes
Follow Tommie A.
Unfollow Tommie A.
Send Message
Share Review
Report Review

Wish shipping was a little
July 22, 2021

Wish shipping was a little
Faster but overall good

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
Follow Shayla Z.
Unfollow Shayla Z.
Send Message
Share Review
Report Review

It took my order weeks to arrive so I was not happy about that.

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2021
Johnny L. — Halara Rep
over a year old

Hi Shayla, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Washington
1 review
0 helpful votes
Follow Amber C.
Unfollow Amber C.
Send Message
Share Review
Report Review

Love the dress!
July 22, 2021

Love the dress! I wish shipping could be faster but everything was great

Date of experience: July 22, 2021
Colorado
1 review
0 helpful votes
Follow Katharine D.
Unfollow Katharine D.
Send Message
Share Review
Report Review

Great service and concern for customer satisfaction. And the products are so beautiful that my daughter placed a similar order once she saw my garments.

Date of experience: July 22, 2021
North Carolina
2 reviews
0 helpful votes
Follow April U.
Unfollow April U.
Send Message
Share Review
Report Review

It fit perfect and was super soft and comfortable. Glad I didn't need to wear a bra because of the support in the chest area. I bought mustard. I will be buying more colors and styles. Happy customer!

Date of experience: July 22, 2021
Virginia
1 review
0 helpful votes
Follow Adrianna Q.
Unfollow Adrianna Q.
Send Message
Share Review
Report Review

Took awhile to receive product, did not like product

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2021
Johnny L. — Halara Rep
over a year old

Hi Adrianna, sorry to hear about your negative experience regarding shipping time and product. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!

Virginia
1 review
0 helpful votes
Follow Elizabeth H.
Unfollow Elizabeth H.
Send Message
Share Review
Report Review

Love these tennis dresses
July 22, 2021

Love these tennis dresses. Fast delivery too. Was scared to order but this dress did not disappoint.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
Follow Ashton G.
Unfollow Ashton G.
Send Message
Share Review
Report Review

Very happy with my purchases, I have received a lot of compliments on them. I am 5'8" and often one piece items are too short for my long torso but these fit perfectly. I am recommending you to all of my friends.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
Follow Vicky J.
Unfollow Vicky J.
Send Message
Share Review
Report Review

Easy
July 22, 2021

Easy. Easy to shop and delivery was fast and product was what I expected.

Date of experience: July 22, 2021
South Carolina
1 review
0 helpful votes
Follow Sarah E.
Unfollow Sarah E.
Send Message
Share Review
Report Review

Great dress!
July 22, 2021

Great dress! It fits perfectly and is so comfortable.

Date of experience: July 22, 2021
New York
1 review
0 helpful votes
Follow laura J.
Unfollow laura J.
Send Message
Share Review
Report Review

Good quality items at a great price
July 22, 2021

Good quality items at a great price.
Got two in my feels dresses with shorts and bra. Very nice construction, design and fit.
Haven't worn yet so cannot comment on durability.

Date of experience: July 22, 2021
North Dakota
1 review
0 helpful votes
Follow Katie N.
Unfollow Katie N.
Send Message
Share Review
Report Review

The outfit I ordered I was exactly what I ordered. It fit well and looked like the description.

Date of experience: July 22, 2021
Illinois
1 review
0 helpful votes
Follow Ashley Z.
Unfollow Ashley Z.
Send Message
Share Review
Report Review

It was easy to order, but shipping took a little long since the products aren't coming from the US.

Date of experience: July 22, 2021
New York
1 review
0 helpful votes
Follow Traci A.
Unfollow Traci A.
Send Message
Share Review
Report Review

Arrived in time stated
July 22, 2021

Arrived in time stated. Would order again. Thank you.

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
Follow Fiona V.
Unfollow Fiona V.
Send Message
Share Review
Report Review

Love the product, everything was very easy and the delivery came so fast

Date of experience: July 22, 2021
Texas
1 review
0 helpful votes
Follow Taylor M.
Unfollow Taylor M.
Send Message
Share Review
Report Review

Great service, very attentive and helpful
July 22, 2021

Great service, very attentive and helpful. Resolved my problem quickly

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
Follow Amye P.
Unfollow Amye P.
Send Message
Share Review
Report Review

I'm impressed with the quality and fit, and the shipping experience was super easy. The package arrived very quickly!

Date of experience: July 22, 2021
Canada
1 review
0 helpful votes
Follow Andrea D.
Unfollow Andrea D.
Send Message
Share Review
Report Review

Great, however the two skirts I ordered are very short. It would be great if measurements were provided as the skorts I ordered could use an extra inch or two of fabric at the bottom of the skirt

Halara attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 22, 2021
Johnny L. — Halara Rep
over a year old

Hi Andrea, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.

New Jersey
2 reviews
0 helpful votes
Follow Ana A.
Unfollow Ana A.
Send Message
Share Review
Report Review

It was great, ordering was easy and the shipment arrived as expected.

Date of experience: July 22, 2021

About the Business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


+98