Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great product! Thank you for the quick and efficient!
Great quality but inconsistent sizing! One bra bit perfect then the second one, the same size, was way too big!
My order came in perfect condition. It took a little longer than I thought, but it was worth the wait.
I'm super happy with my products! They're very comfy and look great.
Quick delivery, items are as described and fit well. Overall happy and have already recommended to several others. Would love to get more active wear in the future from Halara.
I was so excited to get my dresses. Unfortunately they are too small and I am disappointed.
Great quality, decent shipping, wish the dress had a bit more shape to it but overall 100/100
The sizing was awful, I wear a large in all my other clothes and these were TINY, couldn't even fit my butt in them.
Hi Emily, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
As a plus sized person who is busty, tall and has a large waistline, I can't be more happy with the products received as shapewear. I ordered a top, a skirt and a dress and all are part of my regular wear wardrobe now! The top is actually the most comfortable sports bra top I own, despite not being a sports bra (they offer these as well, I'm sure they are just as awesome), although I would suggest making it a little longer for women with long torsos, I am altogether super pleased and referred friends to the site also! Just a note for the very cute dress I got... it's not shapewear, ladies. It will suck in your tummy somewhat but it's not meant for compression to nix that belly. If you're ok with your body being smoothed out rather than sucked in, you'll adore everything from this shop!
I love my stuff, I am looking at your swimwear now. Thank you so much
Very fast reliable delivery. Very high quality work out gear for the price. The only thing is the bra pads are terrible, but once removed so happy with my products!
Took awhile to receive and the fabric smelled really bad. The smell would not wash out. The xl was too big.
Hi cathy, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.
I chose halara to try something new. The dresses looked comfortable and cute. When they arrived I immediately fell in love! The fabric is so soft and comfortable. I'm able to move freely and the pockets are perfect to carry the necessities.
Everything is great. Soft material. Flexible.
I love it.
Shipping did take awhile, but the quality of the product was very good! I also dealt with customer service about an issue with one of my items and they were extremely helpful. The items are cute and I will be be getting more!
Fits like a dream. I have never had a better online shopping experience.
It was good. I wish the shipping was faster but the product itself was very good.
The dress is super comfortable and is exactly what I expected it to be!
It was easy to order but more expensive with shipping and handling than I anticipated.
Hi Sarah, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!
About the Business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michelle, Sorry to hear you were disappointed with your purchase. We just reached out via email too! Hope you’ll give us a chance to make things right.