Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The shipping time was slow but I have been relatively happy with my purchases and very happy with my customer service experience when I worked to return an item. Thanks!
Fast delivery and great quality clothing
Why is there a minimum character requirement lol
Excellent! Love my product. But annoyed I have to fill out at least 50 words to submit that. That's silly.
Great service and faster shipping than expected, customer service is also very helpful
It was my first time shopping with HALARA and it was easy to navigate the site. Happy with my products.
It took a little long to get to me but came as promised
It was nice experience with halara and I feel so happy when I got my things
Ship within two weeks. My daughter got me two bras that I love but the leggings are just ok
Shipped fast, easy checkout, no issues. Good quality clothing. Will definitely be shopping on this site again.
I love the material of everything I purchased! So soft and has great compression! Not to mention the shipping was super quick!
My original order kept on being "sold out" even though I was in the first wave of preorders. Once contacting support, they were fantastic and I received my new order within a week. Customer support is great and the dress is beautiful!
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So many cute styles easy to choose from! Excellent customer service too!
Good experience. Will purchase again. Wife really likes all the items.
It was fine. It took I think a couple weeks to get.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Good quality product and quick delivery of items. Exactly as advertised
Easy to navigate through my choices. Loved the quality.
Great experience-fast shipping and quality products!
Given that these are shipped from outside of my country, the shipping time was very reasonable. I just didn't realize they were coming through customs until I tried to figure out what was delaying them.
This was a great experience. I enjoyed most of the items i ordered a lot!
About the Business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!