Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
They were very good at communicating with me about shipping and/or product issues that were going to delay my package. I appreciate the good communication
Great experience everything fits me, it's hard to find clothes that fits petite girls and it fit great! X small was perfect for me
Too difficult to return items if they don't fit. So I gave it to Goodwill. I won't shop again.
So easy from shopping to delivery, all very fast and the quality! The quality is great, you can feel it in the thickness of the seams (not chunky just not going to fall apart after you wash it a few times). I honestly wore it while I was on my period because everything is uncomfortable when you're super bloated and the dress was perfect. I could move and run errands with 0 issue.
I had a great experience shopping from Halara. I've made two more purchases since and have recommended them to several other people. Their products are well made and I'll be purchasing many more items in the future!
Overall I'm pleased with my purchase, especially since I tried to return both items and I was refunded but not required to send the items back. This is very generous and I am grateful. The shopping search could be more organized, like all the Wannabe dresses and iterations (adjustable strap, longer length, etc) should be next to each other instead of scattered throughout the search results.
Very good clothing quality and didn't take that long to come in!
Everything went as quickly and effortlessly as possible. Called, oriented, helped to assemble, advised, narrated. Very nice website, nice staff, good price.
I will look at the products in the future and would recommend to others as well.
I love every thing. Shipping was great. Quality is great and fit is perfect
Amazing quality and great value for money. Really love the pockets and shorts attached.
I wanted to return everything from this order, but apparently sizing issues aren't a good enough reason to do this. If you can't try this on in person before you buy, you should be able to return it if you get it and it's unsatisfactory. Will not be buying from halara again.
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
Shipping came in, in about 2 weeks. Socks are low quality but expected for (free) socks! Skirts length is horrendous, my whole butt check could be hanging out.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
Great fast shipping sizing and description met my expectation
Fits amazing! I'm super short but it still looks and fits great!
At first I was a little skeptical ordering from a new online website whose prices seemed almost too good to be true. Likewise, I was a little nervous that my items took a couple of weeks to arrive. However, once they did arrive I was jumping up and down! Their fabric is really good quality and soft to the touch! My fiancé always compliments me whenever I wear my HALARA golf skirts, so that is a win for sure! I would definitely recommend HALARA if you are looking for fashionable, good quality athletic type outfits!
It took a little while to arrive but easy to order!
The fit is right, it goes under any casual top and I love the feel
Incomplete no socks in the package.The delivery took a while. Longer than Amazon would do it. And because my order was incomplete, I am not too happy.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
My experience was good, ordering was easy, arrived in good timing.
About the Business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.