The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
I love the leggings. Order arrived right when it said it would. The socks were not the same size I thought they would be.
I have yet to get my items and I ordered over 2 weeks ago the shipping process is slower than the pony express this alone will keep me from ever purchasing again
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
Awesome leggings and quick shipping! My absolute favorite!
It was a good experience. I was so anxious I guess I wish the shipping was quicker.
Ran a little small but overall I love it! Very nicely made
Slow shipping time, but honestly at the end of the day that was okay! Thank you all
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
Love the shirt. Cute and fits great. Good quality!
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We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
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We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
It was good. Easy to place the order. It does take like 3 weeks for the order to come in.
Great experience. Would recommend to other people.
Not great. The reviews were not true to the product
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.
Love the dress! Swim bottoms are super cute, but I should have went a size up on them. Top fits pretty good considering I have DDD.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.