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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Texas
1 review
0 helpful votes
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Great materiel, shipping, customer service, and price! I didn't take my set off for 4 days when I first got it- it's that good.

Date of experience: May 28, 2022
Florida
1 review
0 helpful votes
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It was easy to order and the products arrived complete and on time.

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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The experience was wonderful and will be ordering again in the future

Date of experience: May 28, 2022
Canada
1 review
0 helpful votes
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The shopping experience was great
May 28, 2022

The shopping experience was great. I received my items very quickly (faster than I was anticipating) and the quality of the items is excellent. Overall I am very happy with my purchase.

Date of experience: May 28, 2022
Wisconsin
1 review
0 helpful votes
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Great!
May 28, 2022

Great! Super fast shipping, even cutter skirts! My summer go to.

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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Not the best quality
June 27, 2022

Not the best quality. Also did not know that it would be coming directly from China and would have a longer shipping time. It had a weird smell right out of the package.

Date of experience: May 28, 2022
Customer S. Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Michigan
1 review
0 helpful votes
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Great
May 28, 2022

Great. The green dress though is very unflattering in the back. Front is kind of cute back is not

Date of experience: May 28, 2022
California
1 review
0 helpful votes
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I like the clothing, but the shipping takes forever!

Date of experience: May 28, 2022
Customer S. Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Ohio
1 review
0 helpful votes
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Quality products!
May 28, 2022

Quality products! Super flattering! I will definitely be ordering again

Date of experience: May 28, 2022
Florida
1 review
0 helpful votes
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The item shipped quickly and was just as cute as the pictures!

Date of experience: May 28, 2022
Canada
1 review
0 helpful votes
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J'adore mes achats
May 28, 2022

J'adore mes achats
Tout était conforme à ma commande initiale.

Date of experience: May 28, 2022
Florida
1 review
0 helpful votes
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Shipping was a little long but the product is amazing and worth the wait

Date of experience: May 28, 2022
Michigan
1 review
0 helpful votes
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Love this so much!
May 28, 2022

Love this so much! Easy to order and shipping wasn't bad at all! Will order more!

Date of experience: May 28, 2022
Kansas
1 review
0 helpful votes
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My experience was very good
May 28, 2022

My experience was very good. Was able to place order and check out very easily. Will definitely order from halara again.

Date of experience: May 28, 2022
Canada
1 review
0 helpful votes
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I really love this website they have a big selection and they usually fit well, I'm petite and have a hard time fitting in clothes but this is a good one so far!

Date of experience: May 28, 2022
GB
1 review
0 helpful votes
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Love my purchase, will be back to place another order very soon

Date of experience: May 28, 2022
Colorado
1 review
0 helpful votes
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Always super easy to shop here and I'm never disappointed.

Date of experience: May 28, 2022
Nigeria
1 review
0 helpful votes
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They are very reliable and and truthful to their word
And they are also quick to reply and act on their word.

Date of experience: May 28, 2022
Australia
1 review
0 helpful votes
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I received my order in a very timely manner, the tops were of high quality, nice fabric, love the design. I'm very happy with my purchase. Thank you

Date of experience: May 28, 2022
Texas
1 review
0 helpful votes
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Overall good experience everything fit the way I thought it would

Date of experience: May 27, 2022

About the Business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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