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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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34,519 reviews
Idaho
1 review
0 helpful votes
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Order arrived quickly
May 29, 2022

Order arrived quickly. Love them all, lives up to the 'no pet hair' hype.

Date of experience: May 29, 2022
Arizona
1 review
0 helpful votes
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Great!
May 29, 2022

Great! I have purchased from here before and I always come back!

Date of experience: May 29, 2022
New Jersey
1 review
0 helpful votes
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Shipping took longer than I expected
June 28, 2022

Shipping took longer than I expected. The items were exactly as I expected.

Date of experience: May 29, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Alabama
1 review
0 helpful votes
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I would not recommend this product
June 28, 2022

I would not recommend this product. The fit is not as listed

Date of experience: May 29, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Florida
1 review
0 helpful votes
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They have a great selection and it's very easy to order. Shipping was very fast.

Date of experience: May 29, 2022
Texas
1 review
0 helpful votes
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AMAZING!
May 29, 2022

AMAZING! Literally everything is so comfortable and stretchy. Plus material is phenomenal

Date of experience: May 29, 2022
Minnesota
1 review
0 helpful votes
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Date of experience: May 29, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Texas
1 review
0 helpful votes
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Discount codes are not easy to apply
May 29, 2022

Discount codes are not easy to apply. If there were more discounts I would purchase more attire.

Date of experience: May 29, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Washington
1 review
0 helpful votes
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Good
May 29, 2022

Good. Shorts under the dress were a little big, and the dress is a little small. Skirt and sports bras are perfect fit

Date of experience: May 29, 2022
Idaho
1 review
0 helpful votes
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Overall it was fine
June 28, 2022

Overall it was fine. I'm impatient and didn't want to pay for expedited shipping.

Date of experience: May 29, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Norway
1 review
0 helpful votes
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It was easy to find Where things you have viewed before and it was good that you could trac every move of my package.

Date of experience: May 29, 2022
California
1 review
0 helpful votes
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Love these leggings
May 29, 2022

Love these leggings. Everything was smooth with the order and delivery.

Date of experience: May 29, 2022
Maryland
1 review
1 helpful vote
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Reading the size chart, I ordered my size
June 28, 2022

Reading the size chart, I ordered my size. It is tight. Disappointed! Size up!

Date of experience: May 29, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Canada
1 review
0 helpful votes
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Clothes fit and feel amazing and the pet resistant actually works

Date of experience: May 29, 2022
Canada
1 review
0 helpful votes
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Not Satisfied with the item..
June 28, 2022

Not Satisfied with the item. Don't plan on purchasing anything else

Date of experience: May 29, 2022
Customer S. — Halara Rep
over a year old

We appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached out via email, please check.

Texas
1 review
0 helpful votes
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The dress doesn't really support bigger chest ladies

Date of experience: May 29, 2022
Illinois
1 review
0 helpful votes
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My only complaint is the length of time it takes to receive my order - 2 - 3 weeks long.

Date of experience: May 29, 2022
Canada
2 reviews
1 helpful vote
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Great
May 29, 2022

Great. Amazing fabric and fit. Hope for more of the same colours in tops and bottoms so I can have matching sets.

Date of experience: May 29, 2022
Canada
1 review
0 helpful votes
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Beautiful products, love the material
May 28, 2022

Beautiful products, love the material. Arrived much quicker than expected!

Date of experience: May 28, 2022
Canada
2 reviews
0 helpful votes
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Good quality product
May 28, 2022

Good quality product. Very soft - worth every penny.

Date of experience: May 28, 2022

About the Business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT. Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market. Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste. This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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