Hair Products Pro

Placed an order, never recieved my product, I wasn't able to log into the account, or any answers from 800#. I see this was a total scam.

Hair Products Pro is total a waste of money. Don't try of getting any transaction with them they will not get back to you. It's been a month my ordered is gone and my money's fly $350. Shame! This is my first time I was cheated in buying online.

I ordered hair products from this company. My credit card was charged and I never received the product. Have tried to call them 3 times, left message and never got a return call! Will report to BBB

They never get back to you by phone, email or never have a live person to talk to. Never tell you your order was not process or even received for that matter. Do not order from them or you will be sorry! Beware!

I purchased a curling wand costing me £80, never heard anything as to when I would receive the item although it said 14 days on the website. 4 weeks after not hearing anything, I Emailed the company 4 times to ask when I would receive my item. They never replied. I tried to call the number on the website and this number is not a valid number.

I received my purchase 6 weeks later in a box that looked 10 years old, this was supposed to be a gift for a birthday present which was embarrassing to give. When I tried to use the curler (surprise surprise, it didn't work.)

I have stupidly messaged the company again with a bit of hope of not being ignored again but I have not received any reply.

This company is a scam, stay well away. They will take your money and you will be lucky to receive what you have paid for! I never leave feedback but I am so upset that I have been scammed and ignored!

They need reporting to watchdog because this is not fair on people.

If I could rate this company 0 stars I would. First off the item took too long to ship which is why I refused the package in the first place; I was told that I would "absolutely receive a refund." A month later, and I am still waiting for a refund and/or a reply to my inquiries. I would not recommend this website to anyone!

On 03/09/2014@2:11:44 PM CDT I purchased Kasho Hair Shears Design Master Model KDM60OS Offset 6" shears for $249.00 and paid for it by Discover Card through PayPal. I waited for over a week and beyond getting a confirmation email for the order never head anything else from the company, When I applied to cancel the order, I was charged $7.52 for canceling an order that I never received any communication other then a confirmation of the order. Nothing in my spam folder either. The order was never shipped. I called them only to be directed to an answering machine. They never returned my call I checked their terms and conditions and there is nothing there to reflect this charge. I don't know about you, but I work too hard for my money to be played around with like this. My advise is to go some where else, to a reputable business operation who does business with out doing "monkey business."

I purchased a Karmin G3 pro flat iron from this website because it was listed as an authorized seller of the Karmin flat iron on the Karmin website. I received my flat iron a bit late because the color I wanted was out of stock, but that was not a problem for me. I did not like the performance of the flat iron and wanted to exchange it for KQC X-heat. They offer a 30 day return policy which states you can return/exchange your item or even get your money back, so I thought I'd have no problem. That's part of the reason I purchased the iron with them. Not True! No one ever answers the 1-800#. You have to leave a message because they say all their reps are with customers. I called MANY times and left messages. They were never returned. I sent emails to their customer service email address. These were never answered. So I am stuck with an expensive iron that I was not happy with. It became very clear that they had no intentions of honoring the 30 day Return policy. Beware of this website! Look elsewhere.

This company claims to have a return policy 100% Guarantee. We purchased a pair of shears and they are not the ones we need and are trying to return them. We began our efforts to return this on 10/6/10 and have yet to receive a call or email from them. We want to warn the internet public about this company. Do NOT use them!