• HairExtensionSale

Overview

HairExtensionSale has a rating of 3.14 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HairExtensionSale most frequently mention full head, and little bit. HairExtensionSale ranks 9th among Hair Extensions sites.

  • Service
    9
  • Value
    9
  • Shipping
    8
  • Returns
    8
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
8
See all photos

What reviewers want you to know

Positive highlights

  • Probably my favorite company to buy hair extensions from :) also good quality!

Critical highlights

  • Horrible customer service I never had gotten a confirmation email from them so I had to write to them for one.
How would you rate HairExtensionSale?
Top Positive Review

“I found the perfect extensions”

May S.
10/12/17

This Extensions are amazing! I have spent hundreds of dollars on extensions that were just horrible. I bought my extensions 4 months ago and I waited to make a review just to make sure they were long lasting. So Far it seem brand new. I wear them almost everyday I curl them i straighten them and take good care of them. Always remember to moisturize and to apply heat protection to them. It helps on keeping them looking beautiful. My search is finally over. I have found the PERFECT EXTENSIONS!

Top Critical Review

“DO NOT ORDER FROM THIS SITE!”

Jane M.
10/31/18

I placed an order, paid the extra $15 to get 3-5 business day shipping, now we're into week three and still NO extensions. I've contacted them numerous times and no one bothers to reach back out. I understand things happen, you fall behind, run out of product but at least let the person know simple as that. I've ordered before and I love the quality of hair but the customer service $#*!ing sucks!

Reviews (182)

Rating

Timeframe

Other

Reviews that mention popular keywords

hair extensions (46) customer service (23)
Thumbnail of user atashao
8 reviews
1 helpful vote
January 20th, 2021

It is straightforward to run a comparable website! The centers are a bit expensive! However your proper prices, I presume, make up for that. I advocate it to all.

Thumbnail of user coreyb44
1 review
0 helpful votes
April 19th, 2016

I did not read the reviews before purchasing my tape in extensions from th is site.
I made the mistake of doing it afterwards. The other reviews made me nervous.
I normally have extremly thick hair so i bought 3 packs which will just be enough.
They did send me the wrong color but im openminded.
If youre like me and want to go the cheap way, be open minded and dont expect anything too great
Besides that the hair is very healthy and real

Thumbnail of user antoxak
6 reviews
13 helpful votes
April 10th, 2017

My extensions arrived in around 2 weeks which was OK. The color was perfect so I can't complain about that... but they were a little idk light weight? Like I should have ordered more for the look I wanted. Might order more, not sure.

Service
Value
Shipping
Quality
Thumbnail of user chelseyd
2 reviews
22 helpful votes
May 6th, 2015

I placed an order for my extensions on April 24th, never having used PayPal before I didn't realize it took 6-8 business days to process my payment. I contacted customer service via e-mail on the 25th when I noticed it had not yet processed. Pretty much immediately received confirmation of my order however they had to wait for the money to process before they shipped it out, which is completely understandable. Literally 6 business days later (May 1st) my payment went through and I received an e-mail from HairExtensionSale customer service that my package was on it's way to Canada and provided me with a tracking number. I saw that within 24hrs it had left China and arrived somewhere in the U.S. which was kind of shocking considering all of the reviews about the shipment taking forever and such that I had read online (of course this was after I placed my order). I received my package at work yesterday (May 5th) which was LESS than the 2-4 business days they initially said it would take. Trust me I was shocked when DHL arrived with the package and a little bit nervous to open it because I thought there was no way it arrived that quickly and is exactly what I ordered, however it was EXACTLY what I ordered. 20" COCO secret hair extensions -- I heard they were easy and fun to wear so it was my first time ordering these from anywhere. Anyways, I was impressed with the quality considering the price I paid. Let's be realistic, at any local beauty supply store you could never find 20" human hair extensions (any type) for $100.00. I also purchased a turmoline hair straightener since it made sense with the discount I received, which is of great quality as well. I realize some people may have had extremely unfortunate experiences with this company and I wouldn't recommend buying from them if you ARE really tight on money because clearly it could be a waste of money if you never received your product or weren't content with its quality. Next time I have a bit of extra cash and I need new hair extensions I will be willing to trust them again because my first experience was overall very easy and affordable.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Invest in our quality products and buy cheap Remy virgin human hair extensions. Place your order online now and get free shipped worldwide.

Company Representative

Thumbnail of user snowyy
Snowy y.
Typically does not respond to reviews

How do I know I can trust these reviews about HairExtensionSale?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HairExtensionSale?