• HairExtensionSale

Overview

HairExtensionSale has a rating of 3.14 stars from 182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HairExtensionSale most frequently mention full head, and little bit. HairExtensionSale ranks 9th among Hair Extensions sites.

  • Service
    9
  • Value
    9
  • Shipping
    8
  • Returns
    8
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
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0
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What reviewers want you to know

Positive highlights

  • Probably my favorite company to buy hair extensions from :) also good quality!

Critical highlights

  • Horrible customer service I never had gotten a confirmation email from them so I had to write to them for one.
How would you rate HairExtensionSale?
Top Positive Review

“I found the perfect extensions”

May S.
10/12/17

This Extensions are amazing! I have spent hundreds of dollars on extensions that were just horrible. I bought my extensions 4 months ago and I waited to make a review just to make sure they were long lasting. So Far it seem brand new. I wear them almost everyday I curl them i straighten them and take good care of them. Always remember to moisturize and to apply heat protection to them. It helps on keeping them looking beautiful. My search is finally over. I have found the PERFECT EXTENSIONS!

Top Critical Review

“DO NOT ORDER FROM THIS SITE!”

Jane M.
10/31/18

I placed an order, paid the extra $15 to get 3-5 business day shipping, now we're into week three and still NO extensions. I've contacted them numerous times and no one bothers to reach back out. I understand things happen, you fall behind, run out of product but at least let the person know simple as that. I've ordered before and I love the quality of hair but the customer service $#*!ing sucks!

Reviews (182)

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Reviews that mention popular keywords

hair extensions (46) customer service (23)
Thumbnail of user mays53
2 reviews
16 helpful votes
October 12th, 2017

This Extensions are amazing! I have spent hundreds of dollars on extensions that were just horrible. I bought my extensions 4 months ago and I waited to make a review just to make sure they were long lasting. So Far it seem brand new. I wear them almost everyday I curl them i straighten them and take good care of them. Always remember to moisturize and to apply heat protection to them. It helps on keeping them looking beautiful. My search is finally over. I have found the PERFECT EXTENSIONS!

Thumbnail of user chanellec3
1 review
15 helpful votes
March 14th, 2017

After ordering from here I looked on the reviews and really did panic as a lot of people had said they hadn't received their order. But I must say, I was really pleased. The extensions arrived in less than a week which was fab as standard delivery is 9-15 business days. The only thing I would say for other people is to possibly order 2 packs as they are so cheap and they aren't as thick as i expected, but overall I'm really pleased

Thumbnail of user inesm51
1 review
0 helpful votes
September 8th, 2023

The company have an english name and homepage but its one from china. They sell cheap china synthetic hair as „real human remy hair" to a prize for really human hair. Its full of chemical for giving the touch from real hair and you can smell it. After 1 wash with normal shampoo the hair is totally matted and no way for brush it out, no more curly and full destroyed. It should be 24" but isn't. After these I did a test with haircolor. Was not working and so another proof its synthetic. You can not click on the rezession on the homepage (clear thats all positiv) and also you can't give one. No way to contact them because the mail is not exist and the contact form is not working. The companys on the packagings from the hair are not exist. After I did a conflict open in PayPal I had a way to write them. They don't want give the money back, say just „buy by another company with better hair".How bold and cheeky is it?
If you want hair like these buy it on Ali Express or other chinese site and pay 10 times less than by these cheaters!

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Value
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Thumbnail of user brittanyh35
1 review
9 helpful votes
March 9th, 2017

I ordered my micro loop hair extensions from hairextensionsale.Com after I ordered them I saw all the bad reviews and started to panic that I had just made an expensive mistake. But I got my extensions in about 6 days and they were very nice quality, soft, not stringy. I dyed them as soon as I got them and they took the color well. There will always be more negative reviews than positive so I thought maybe this would help ease some peoples minds. :)

Thumbnail of user sallyd34
1 review
7 helpful votes
October 16th, 2017

I've only had my extensions for a week, but so far I love them. They look great and I've had many compliments about how beautiful my hair looks. The colour match was excellent. The only issue I had and it is solely personal, is that I wish I could have gotten them in an 18". The 20" I feel was too long for me, but I trimmed them a bit and they look great. Will definitely order from KingHair again and have already recommended to others.

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Value
Shipping
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Quality
Thumbnail of user nicolew132
1 review
0 helpful votes
September 21st, 2017

I was able to get a consultation on the day I emailed the customer service center, my hair was matched and the whole exp was very pleasant, the hair looks amazing and I have had so many compliments as to how natural it looks. I love my lovely long locks... Thank you to all at hairextensionsale.com, see you in a few months... I would definately recommend to all my friends and family...

Thumbnail of user janem305
1 review
16 helpful votes
October 31st, 2018

I placed an order, paid the extra $15 to get 3-5 business day shipping, now we're into week three and still NO extensions. I've contacted them numerous times and no one bothers to reach back out. I understand things happen, you fall behind, run out of product but at least let the person know simple as that. I've ordered before and I love the quality of hair but the customer service $#*!ing sucks!

Thumbnail of user mirandar12
1 review
10 helpful votes
May 17th, 2017

Well ive been ordering from this site for about 4 years every 6 months. They usually come in nice and soft but if u dye style or wash them they will lose hair until they need to be replaced which is fine. Well i ordered these ones and they typically come in the mail in about 3 weeks. Its been 5 where are my extensions?

Thumbnail of user jeanh64
1 review
11 helpful votes
May 9th, 2017

I was nervous about buying this hair online. I was concerning color match and quality. This is my first purchase with Hairextensionsale. I am actually so pleased with it and love the result! I wear them a lot and they bring me a new found confidence. By far the best hair extensions I've ever purchased. Well worth the buy! I will definitely back to this site for more purchase.

Thumbnail of user amandal89
1 review
14 helpful votes
May 26th, 2016

Make the huge mistake from ordering with this scamming company. Spent $160 on the "deluxe" package, they sent me the cheapest economy package that is wayyy too thin for my head. I dont have thick hair and part is shaved so the deluxe i ordered should have worked. Long story short these people have not listened to anything ive said, and they refuse to give me my money back. THIS COMPANY IS A SCAM! Save your money! Lesson learned!

Thumbnail of user sylvias42
1 review
0 helpful votes
September 18th, 2017

I love the hair extensions. I have never imagined they would be so good with such a reasonable price. And I will be going to purchase more from here..

Thumbnail of user violah2
1 review
0 helpful votes
October 23rd, 2017

The package came fast. This set is my first Remy hair extension and it's fantastic! In great quality and feel amazing!

Thumbnail of user lindap194
1 review
0 helpful votes
April 27th, 2017

Hairextensionsales is a scam and ripoff company with foul products and paypal still allow them to rip customers off knowing once a return package leaves US customs there is no way to track it. Paypal sucks just as much as this bogus hair company.
Buyers beware... don't buy this mess and put it in your head, you'll be sorry.

Thumbnail of user sandraw140
1 review
0 helpful votes
September 26th, 2017

I bought these extensions last month, I cant believe how natural they look, people cant even tell when I'm wearing them. Great quality, definitely add lots of thickness to my hair and the colour matches perfectly! So glad I bought them!

Thumbnail of user ginal18
1 review
11 helpful votes
February 12th, 2016

Made an order for 160$ and it was never shipped. Made countless emails and phone calls that all went ignored. After a week I filed a dispute through PayPal (that's how I paid THANKFULLY!) and I told them everything. They tried to contact the company and after 3 days of hearing nothing from them PayPal gave me my money back. They're a SCAM and not worth your money! PLEASE DONT ORDER WITH THEM! YOU WILL GET SCREWED OVER! TERRIBLE COMPANY!

Thumbnail of user katherineg18
1 review
16 helpful votes
June 17th, 2016

I ordered the 20" Dark Brown(#2) 7 pcs Clip In Human Hair Extensions. I also order them in 110g. I waited a while to get them about three week, I was shown I would get them in 7-10 days. When I received them I was sad to see that they are very thin and not the weight that i was expecting. I called the number on the website to talk to someone about my order and I got voicemail every time I called. So I would not recommend this company EVER AGAIN. I would recommend HairKandy they have amazing extensions that are 100% real human hair.

Tip for consumers:
Don't Order!

Service
Value
Shipping
Returns
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Thumbnail of user britnim
1 review
0 helpful votes
September 18th, 2017

I've always had thinning hair, so I bought 4 sets together. These extensions DO NOT hurt my head. I look fabulous. There's so much hair in the package, I don't even wear them all... at once so I can rotate them.

Thumbnail of user elh24
1 review
0 helpful votes
August 28th, 2017

I, honestly don't know what these bad reviews are for. I wouldn't be surprised if they are made by competitors. I got my GORGEOUS extensions in less than a week, yes, from China. People tend to forget that 99.999% of the items they purchase in America are made in China. I was very impressed by the quality, price and quick shipment. I used to pay a lot of money for extensions from a store in San Diego and they were all made in China, but double the price. I will be ordering more...

Thumbnail of user teresam113
1 review
1 helpful vote
September 26th, 2017

Simple and straightforward. Specifically chose this website as have bought extensions from you before and was impressed. I'm so happy that I didn't waste money on other sites.

Thumbnail of user blancab5
1 review
0 helpful votes
September 14th, 2017

I wore hair extensions for one year and they were just incredible. I think the key is the quality of the hair, just amazing and so natural. The first time they put them on, 6 of them felt out during the first 3 months, but after they fix them so well that it never happened again. You can feel the rings with your hands and at the beginning they feel like they pull a little bit, but after few days you don't feel them anymore. Just perfect. Recently I bought their high-end kinghair, I'm so suprised by the kinghair quality, I will definitely only buy their kinghair from now on.

Thumbnail of user lanet18
1 review
12 helpful votes
June 14th, 2016

I didn't even open them up to see how crappy they are. Not 20 inches as stated. Gross strings and bugs inside woven into the hair. Tried to return- finally after 2 weeks was allowed to ship back and they received them another 2 weeks went by and still no refund. It's a scam. I could make better extensions with Barbie hair from the dumpster. I'm out $70.00. Thinking of going to my bank to file a claim since I have proof they recieved the package back from me. Don't waste your money. And returning them is a joke.

Thumbnail of user patriciag114
2 reviews
13 helpful votes
March 3rd, 2017

I bought hairextensions from this site six months later when my luxy hair extensions does't work any more. Luxy hair is too much expensive, so I find hairextensionsale for instead. Their price is really cheap, so I didn't expect too much on the hair. I spent the money and all I hope is to use the hair for 3-6 months. When I receive it, I felt happy, coz the hair is good, not as the quality as luxy hair, but it really worth what I spent on it. Now it's already 4months, the hair is not that bad. I will buy it again when it's falling too much. And the #4 matched my hair color very well.

Thumbnail of user funnyg1
1 review
0 helpful votes
September 15th, 2017

They turned out almost perfect and my hubby had a new woman. I loved them so much, I am buying another set in blond and I plan to dye them purple. How fun these are, better than a wig.

Thumbnail of user innab3
1 review
8 helpful votes
December 18th, 2017

Quality of extensions was bad, very little hair, not even wort putting the clip ins into my hair. Emailed customer service, got accused of wearing the product. The company wont refund the products shipping charges. Shipping back to China is expensive, so its not even worth the hassle. The best thing is to cancel credit card charges.

Thumbnail of user naomip1
2 reviews
0 helpful votes
December 3rd, 2015

I loved it, but I wished the hair last longer with out getting so tangled. I prolly won't buy that type of hair again. Other then that I was pleased and enjoyed the natural look. 2 Sets of 7 pcs is good enough for me don't need more then that. Unless if I wanted to look a lol more drastic looking. But all in all I loved it! Came on time exactly the day they said it would be shipped it was shipped. I was really excited about that. Their easy to put in and I like the way they give you instructions on how to take care of the hair, must of came from a real proffesional hair dresser A++ to you!. Their a good use for curling. Excellent job guys! :)

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Invest in our quality products and buy cheap Remy virgin human hair extensions. Place your order online now and get free shipped worldwide.

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Snowy y.
Typically does not respond to reviews

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