Gwynnie Bee

... and they are getting worse! Very few items to choose from since the pandemic started. Turn around times becoming increasingly slower & slower. I think we all understand that this is a difficult time, but this company has failed to acknowledge it's issues. And, of course, still paying the exact same price for a much slower, desirable service. I've enjoyed this company for the past six years, but I think it might be time to cancel..

I paid for my items, I cancelled my service and I got charged $142.
Just a ripoff to suck money from your bank account hoping you don't notice.
Never trust one of these companies unless you use a limited fund gift/debit card.

Will charge you regardless of whether or not you are using their service. They have terrible customer service.

Yep I'm a stay at home mom. I love GB because it gets me out of my every day active wear. I do the 2 items at a time. It's perfect for me because it changes up my date night clothes and I wear something different every single week to church. AMAZING! Also, I had weight loss surgery 6 months ago and it was nice not needing to buy new clothes that I would only wear for a short amount of time. I could quickly go in my gb closet and change the sizes of my items.

I was excited to receive my 1st package (which took at least 10 days), only to find an old, faded pair of jeans and a wrinkled dress that was stretched so far past it's original state the elastic had snapped in some places. I didn't even try on. A total disappointment. If this is what their company considers good looking clothes I guess in looking in the wrong place.

Before learning about Gwynnie Bee my shopping experience was AWFUL. Running from store to store took too much time and I was limited to only the brands each store offered. Since joining, I've discovered new brands that I love and I shop when I want and from the comfort of my sofa with coffee in hand. Returning items that do not fit is easy. The only thing that I don't like is when items in my size are not currently in rotation and I have to wait.

They won't let you cancel online, even though you can do everything else online. And if you call the day your subscription renews they won't refund your money. The clothes are very expensive to buy if you like them. The shipments are not sent as quickly as they could be and you will spend way too much on very little. Save yourself the headache I'm dealing with and go with Stitch Fix or something like it.

I thought this was a service like Stitch Fix etc., but it is not. It really is a garment rental business. They send you clothes (that have previously been worn and dry cleaned) and if you like them you can purchase them or just wear them (for up to a month) and then return them. So for your $79 per month you are paying for the privilege of renting used clothing. If you buy them, you are purchasing used clothing at full price. Never again!

I'm very frustrated when I pay Up to $200 a month for this service and have to go 4-5 days without any new clothing to wear. GB needs to work on getting shipments out faster and taking into account processing and shipping times. I would've kept my higher plan if this had been done but I was Still receiving shipments slower. Besides this important issue, I am Pleased with the app and variety of styles and sizes that are a available from GB.

I really enjoyed the service. If you are good about returning the items quickly, you have an ever changing wardrobe. I also enjoyed buying the items I loved at deep discounts. I have paid less than $10 for some of my favorite items, which, yes they are used, but this rivals any thrift store. My only gripe is that it is really difficult to cancel. You can't do so online and have to talk to a rep on the phone, who of course tries to persuade you to stay. At this time, I can't afford the service and cancelling it was a real pain.

I had to cancel my membership within a week of my first two items because I was no longer working and didn't need the dresses. I understood I needed to pay for the full month even though I didn't use the dresses, just sent them right back. I tried emailing to cancel but they said I had to call. I called and they offered a $5 pause option that would continue my membership so I wouldn't have to restart the membership over when I got a new job. I became ill and not able to work again so I emailed to cancel the pause option and they told me I had to call again. Why? I was already on their cheapest option. I replied that I was ill and didn't often have time to call during their limited weekday hours due to appointments and again requested cancellation. They ignored my request and billed me for another $5. The next day, I called to cancel and they refused to refund the $5 they had just charged me for. A company that won't refund even $5, when they know I received no benefit from it, clearly DOES NOT CARE about their customers.

Gwynee Bee is my favorite place to shop bar none. I love the versatility of the clothing. I've gotten clothes that I've worn to church, weddings, taken on vacation and worn to work. The packages arrive quickly if you time it right. They have great sales. Dresses by great designers can be found at Gwynee Bees.

I tried a free trial, and the items they sent me were absolutely terrible. I did completely forget to return them, and they continued to charge me $50 a month for a year. Then when I lost my debit card and it changed, they continued to rack up a $500 bill for the three items of clothes I had already paid hundreds of dollars for. Then sent it to collections. Absolutely ridiculous to be charged $500 for three items of clothing I forgot to return after having already paid them hundreds of dollars. This company is the absolute worst I have ever dealt with

Was charged twice and never received any product. When I called and explained wasn't even offered any compensation. Don't recommend trying this company

My professional life has changed since I joined Gwynnie Bee. Appearance is an important feature of being a leader and I had such a hard time finding appropriate outfits and those that fit well. 90% of the items I receive fit great. I love being able to choose items that I would have never chosen for my self in the store. My confidence has improved and my administrators notice me now. Thank you, Gwynnie Bee.

All was great when I began my journey with Gwynnie Bee. Have zero complaints about the quality of the clothes for the most part. I've needed to cancel my subscription and it has been like pulling teeth & challenging as I travel for a living in many different time zones. I'm still current stuck with the account months & months after I've tried to follow all of the run around instructions I've received. I should just be able to cancel my account by logging in and choosing to do so. Just not easy or great customer service from the user perspective.

I have had to deal with customer service on several occasions where I misunderstood the way processing works. They took the time to show me how to get the best out of my membership! They went above and beyond what was expected when at the brink of cancellation to keep me. I only wish the would offer upgrades on the amount of articles every few months as a loyalty thank you.

Their service is so terrible they make it impossible for you to cancel in a digital age where consumers have the right to change their minds and cancel online. They make you call them during 9a - 5p and then they try to "save" you with sales pitches and discounts. So much hassle it took me months to cancel and that's exactly why the make this so difficult. >:-(.
I used the service regularly in 2015 but ended up being dissatisfied with the quality of the clothing -- tried to give it another shot but now I'm just dissatisfied by the customer service so I won't be back.
Get into the 2000s Gwynnie Bee: It's an Amazon world.

It is fun to get a new box each week with clothes that make me feel good about myself. Everyday I get several compliments about the clothes I wear. I am known around my office as the stylish gal - even though I'm 50 years old. I have also added several pieces to my own wardrobe that I would have never purchased on my own. After wearing a piece that makes me feel beautiful I know I have to keep it.

I have enjoyed getting ready for work everyday with the clothes I get from Gwyennie Bee. I am known for the beautiful dresses I wear because of my subscription. Some turn out to be things I don't like, but overall I really like most of my choices. The reviews are great and I have gotten good at picking clothes that I like. I do wish that they had a few more trendy clothes since those are the ones I only want to wear a few times. I will continue to use the service.

***Update - I received one month's refund after posting this review***
They got one star only because you have to select a star to submit a review! I used only 3 items that were of very poor quality and rejected the next shipment. When I called they refused to issue a refund for the extra month I was billed! I basically paid $300 for use of 3 flimsy made blouses. Im so disappointed in their "retention" offers after I described my frustration of their charges. I would never use this service again, don't do it!

BUT... It takes entirely too long to have an item sent after the notification of return has been sent or when I do an at home purchase. It is 2019 - I know they can track that package as soon as the post office picks it up. I purchased my 'at home' item on Tuesday and now it's Friday and I STILL have not received a notification on my next box. Turn around time needs to improve.
I really have enjoyed the clothes and always get a ton of compliments!

I love Gwynnie Bee - I've been a member for 5 years! Great styles, easy to use app. Options I can afford.