• Gumtree.com.au

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Overview

Gumtree.com.au has a rating of 1.29 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gumtree.com.au most frequently mention customer service problems. Gumtree.com.au ranks 211th among Classifieds sites.

  • Service
    12
  • Value
    10
  • Shipping
    5
  • Returns
    6
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
4
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What reviewers want you to know

Positive highlights

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Critical highlights

  • He could not rectify the problem so he forwarded the Complaint to the "tech department".
How would you rate Gumtree.com.au?
Top Positive Review

“Wonderful site to buy new, secondhand, preloved goods.”

Karin W.
2/26/17

Aussie site all states. Choose your area by name or kms. Buy new, secondhand, preloved & even get free items! Almost anything avail. Watch options available. Pickup or post depend upon seller. Also great place to sell. Great for local stuff too. Owned by eBay but shopping is generally much cheaper & no selling fees & no auctions. Highly recommend. I love it! First place to look for something.

Top Critical Review

“Incompetent staff”

John B.
2/13/21

Staff at gumtree are incompetent and unaware of their own policies. I've had to reach out to them on multiple occasions to get them to reinstate my add after incorrectly removing it Theyre never available to chat online and email responses take forever, no contact number either so makes it very difficult to deal with and even more frustrating if its a paid add and they're in the wrong

Reviews (37)

Rating

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Reviews that mention popular keywords

complaint (3)
Thumbnail of user carolb153
1 review
1 helpful vote
January 19th, 2017

We are selling on gumtree. There is someone out there making offers and us excepting. Then when we ask them when we can meet. They dont bother. Is it legal. Gumtree dont seem to care

Thumbnail of user johns552
5 reviews
8 helpful votes
August 4th, 2013

Decent selling & buying site for Australians, I check gumtree once a week for people selling stuff relatively cheap in my area and so far 90% of my purchases have been good, You do find some tyre kickers when selling and will get some pretty annoying messages from other users when you are selling, So far buying i have only encountered 2 problems when the seller no longer wanted to sell or got a better offer, Other then that this is a great site to try out and hopefully get a bargain or 2.

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About the business

Free Local Classifieds Ads from all over Australia, Buy and Sell in your local area - Gumtree

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