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  • Gudeer

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Overview

Gudeer has a rating of 2.36 stars from 14 reviews, indicating that most customers are generally dissatisfied with their purchases. Gudeer ranks 135th among Dresses Other sites.

What reviewers want you to know

Positive highlights

  • A gorgeous dress which gives me curves in all the right places

Critical highlights

  • And, it was well-made, and customer service was willing to ship me my dress even sooner because of my time constraints.
How would you rate Gudeer?
Top Positive Review

“Great dress for the Price”

Lindsay F.
1/15/16

This dress is a great find for the price. The material quality is better than I thought, and the fit is exactly as shown in the charts. I am petite (5'2"), and the top strap fit surprisingly well. The chest area is roomy (I'm a B cup), but the strap keeps everything in place. The dress is very long, but nothing an easy hem can't fix. Overall, this is a great find and looks very nice. My husband thought I spent over $500 on it at a department store - definitely recommend this for a formal event.

Top Critical Review

“Complete scam”

tracey m.
5/13/15

Claims to tailor dresses to buyers needs but doesn't. Completely different colour of product upon arrival and cheap quality. When contacted customer services to return for refund, they have used every excuse under the sun to refuse this including claiming it would cost $110 to return item even though it cost around $20 to have it sent. I am now out of pocket with a completely useless poor quality dress. Do not buy from this company!

Reviews (14)

Rating

Timeframe

Other

Reviews that mention popular keywords

dress (12) customer service (5)
Thumbnail of user traceym35
1 review
1 helpful vote
May 13th, 2015

Claims to tailor dresses to buyers needs but doesn't. Completely different colour of product upon arrival and cheap quality. When contacted customer services to return for refund, they have used every excuse under the sun to refuse this including claiming it would cost $110 to return item even though it cost around $20 to have it sent. I am now out of pocket with a completely useless poor quality dress. Do not buy from this company!

Thumbnail of user nereidal1
1 review
0 helpful votes
December 12th, 2016

I bought a bridesmaid's dress from this place. The dress looked nothing like the picture the fabric was hideous, the length was extremely long. I asked if I could return the dress, got an email respond saying that my case for returning the dress was closed. Spent $200 dollars on this stupid ugly dress!

Thumbnail of user lindsayf12
1 review
1 helpful vote
January 15th, 2016

This dress is a great find for the price. The material quality is better than I thought, and the fit is exactly as shown in the charts. I am petite (5'2"), and the top strap fit surprisingly well. The chest area is roomy (I'm a B cup), but the strap keeps everything in place. The dress is very long, but nothing an easy hem can't fix. Overall, this is a great find and looks very nice. My husband thought I spent over $500 on it at a department store - definitely recommend this for a formal event.

Thumbnail of user jillc25
1 review
2 helpful votes
October 20th, 2015

Despite the customer service poor English, I think their service are good, they asked me what time to wear, what fabric, size details and send email to me. They sent me a piece of the dress material sample. When I got the dress, details are still good, very appropriate.

Thumbnail of user russellw25
1 review
1 helpful vote
May 12th, 2016

I bought this dress 1I123. I was a little nervous that this dress wouldn't fit well or look as good in person as it does online. However, my fears were unsubstantiated. The sapphire blue dress I got was gorgeous, fit perfectly, shipped in the 7 days it was supposed to, and looked great!

Tip for consumers:
I think when you order a dress, you should get in touch with their customer service first, if this dress can be done well or not, the color is as seen in their model.

Service
Value
Shipping
Returns
Quality
Thumbnail of user elizabethj64
1 review
0 helpful votes
May 18th, 2016

I ordered a dress and it was never shipped. My payment was never refunded. It's a shame how this company can get away with fraud. I was asking for a refund and my email was ignored. Can't even call them. It's a scam.

Thumbnail of user alishac5
2 reviews
5 helpful votes
April 8th, 2016

I ordered a dress from them that was pictured online. No special alterations needed, just a regular dress that I needed to wear as a bridesmaid in a close friend's wedding.

The dress came in a FedEx bag with no receipt or invoice, and no return slip. I shop online often, and EVERYTHING comes with some type of documentation as to the sizes, colors, etc of your order. The dress seemed to be 2-3 sizes too small, which was odd since I purposely ordered it in a larger size so that I could have it altered. Not to mention, I always check the size charts before making an online purchase to make sure the size I order would fit.

Since they didn't send a return slip or any information, I had to search the website (which took some effort) to find the measly email address to contact them. It took 3 emails to them for me to get one response. The woman told me she was sorry and "looked forward to seeing pictures". I had to ask her what she was talking about. She wanted me to take pictures of myself in the dress to make sure it was what I said (a mess that was too small and not the same color as pictured). How could I get myself into a dress that was 2-3 sizes too small, and take measurements of myself all while taking a picture? Anyway, after a few days of going back and forth via email, I finally gave up out of frustration. $179 down the drain!

DO NOT waste your time and money buying from this company! If you need a dress I ended up buying one from www.azazie.com. Since I wasted a month of waiting for the awful dress from gudeer.com, I didn't have much time left to get a dress, and Azazie was great! I got a dress from their clearance section for $35! And, it was well-made, and customer service was willing to ship me my dress even sooner because of my time constraints.

Thumbnail of user kathrynz3
1 review
5 helpful votes
July 9th, 2014

Absolute scam! Ordered a dress in March. I was supposed to receive it in 2 weeks at most. Still didn't receive it in April still waiting in May. Finally I cancelled the order. They only offered to refund me 50% of the order. After fighting with them for several weeks they only refunded my 75% of the order. I disputed the charge with my credit card company. Do not use this website. I found a dress locally.

Thumbnail of user parim2
1 review
1 helpful vote
August 20th, 2015

I do not know where to start, its so bad do not buy anything from them, i would give 0 star

Thumbnail of user angelah26
1 review
4 helpful votes
June 5th, 2014

GU deer is a scam. I returned a $150 dress to back to them, but they refused to refund any of my money. Their customer service is an atrocity; they failed to answer my questions as to why they will not refund my money, and they do not have a phone number. Do not buy anything from them, as it is a scam.

Thumbnail of user warrene5
5,132 reviews
4,830 helpful votes
December 16th, 2013

Cheap online store selling fake/counterfeit/pirated illegal goods.
Mostly low quality junk. High risk credit card fraud here!
(They are already breaking many laws, why not credit card fraud as well?)

Thumbnail of user gayaneb
1 review
2 helpful votes
December 18th, 2015

I bought a custom tailored dress from them on September 27th for $400. It took a month to get to me which was fine since i had time until the event but the dress arrived with multiple issues. One, the measurements were completely off. Two, the sequin and black stones were falling off with just trying it on. Third, the sequins were all tangled together casing the threading to come apart. All i can say a complete disaster and it looked nothing like the dress in the picture. I contacted them via email as that is the only way you can talk to them and told them i want to return the dress for a refund. At first, they were doing everything to talk me out of returning it for a refund. Finally after several attempts, they gave me the address to return the dress. I ate the cost of the FedEx and returned the dress which they got on December 2nd. To this date, I have not received a refund and they have stopped responding to my emails. Only when i threatened to report them to the FBI for internet fraud did they finally respond and their response was to wait little more. I should not have to wait over 2 weeks for a refund to be processed especially if they have the dress in their possession.

STAY AWAY FROM THIS PLACE. Dresses are of poor quality and they take your money and won't give it back even though their refund policy says you can return item for a refund. It has been almost a month and i still don't have my refund.

STAY AWAY. THEY ARE FRAUD.

Thumbnail of user tingliangw
2 reviews
14 helpful votes
January 14th, 2014

Ery quick delivery and speedy response from their customer services department with any queries I had. A gorgeous dress which gives me curves in all the right places

Thumbnail of user hellok
4 reviews
17 helpful votes
December 15th, 2013

The dress arrived very fast and was better than expected. The quality of the material was superb and it fitted me to perfection. It was for my wedding and it could not have been better.
I highly recommend and will use this site again for future purchaces.

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About the business

Gudeer provides fashion cheap jewelry(rings, bracelets, necklaces, earrings, etc.) in a wide variety of styles, and high-quality women's formal dresses.

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