General Supplies Inc.
website thubmnail of General Supplies Inc.

General Supplies Inc.

Overview

General Supplies Inc. has a rating of 4.3 stars from 1,076 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 296th among HVAC sites.

service
2
value
2
shipping
2
returns
1
quality
2

Instant Feedback

8,136 reviews
How would you rate General Supplies Inc.?
grey star
grey star
grey star
grey star
grey star
David W.
0 reviews
0 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

Terrible checking out
May 14, 2016

Terrible checking out. I called the credit card company and they said it was your site that kept rejecting my card. So I used Pay Pal. Other than that, everything was good.

Date of experience: May 14, 2016
Tom H.
0 reviews
0 helpful votes
Follow Tom H.
Unfollow Tom H.
Send Message
Share Review
Report Review

Highly impressed
July 31, 2015

Highly impressed - Only took me a total of 1 minute to complete this order - It's real obvious - Highly Satisfied Customer - Please call - Would be glad to work for this organization - I work for a top 500 company - Customer Satisfaction is the Success.

Date of experience: July 31, 2015
Charles D.
0 reviews
0 helpful votes
Follow Charles D.
Unfollow Charles D.
Send Message
Share Review
Report Review

Thank you so much
August 27, 2016

Thank you so much. Fan motor is installed and my family is happy! HVAC dealer wanted a lot of money to replace this fan and I saved a ton of $$$ doing it myself.

Date of experience: August 27, 2016
John A.
0 reviews
0 helpful votes
Follow John A.
Unfollow John A.
Send Message
Share Review
Report Review

My first time using this site but I will definetly be using it again in the future. Quick customer service reaponse and great overall experience.Highly recommended..

Date of experience: November 7, 2015
Dan g.
0 reviews
0 helpful votes
Follow Dan g.
Unfollow Dan g.
Send Message
Share Review
Report Review

Very happy with the communication on how the order was placed and the time line that they said it would arrive. I would recommend this company to anyone that needs products they carry.

Date of experience: October 4, 2018
Andrew O.
0 reviews
0 helpful votes
Follow Andrew O.
Unfollow Andrew O.
Send Message
Share Review
Report Review

Would be nice to know where with out having to search. I trust a site much more when a phone and address are somewhere on every page. Even when just a commerce site with no store.

Date of experience: June 6, 2015
Craig I.
0 reviews
0 helpful votes
Follow Craig I.
Unfollow Craig I.
Send Message
Share Review
Report Review

I'd like to see the USPS as a shipping alternative
November 25, 2018

I'd like to see the USPS as a shipping alternative. Other than that it took a day to get here as I live one town over and I installed it that nite. Works great, thank you!

Date of experience: November 25, 2018
MICHAEL S.
0 reviews
0 helpful votes
Follow MICHAEL S.
Unfollow MICHAEL S.
Send Message
Share Review
Report Review

Look in to better protective shipping packages, the capacitor I received luckily was in good condition but the bag and box it was originally designed to be held in was just about destroyed by ups

Date of experience: January 12, 2016
Frank W.
0 reviews
0 helpful votes
Follow Frank W.
Unfollow Frank W.
Send Message
Share Review
Report Review

Very fast to respond to my questions, friendly people to deal with. Saved over a ***.** by ordering from General Supplies Inc, will be sendind my friends to their web page. Thanks

Date of experience: February 8, 2014
Pat M.
0 reviews
0 helpful votes
Follow Pat M.
Unfollow Pat M.
Send Message
Share Review
Report Review

First order from this site and very satisfied with the service. Order was processed and shipped on the same day. Product met all my expectations. I will use this site in the future.

Date of experience: January 12, 2014
Ken Z.
0 reviews
0 helpful votes
Follow Ken Z.
Unfollow Ken Z.
Send Message
Share Review
Report Review

Service was prompt, parts good quality
December 3, 2016

Service was prompt, parts good quality. As with all replacement parts, they always seem a bit pricey to me, but the experience overall was a good one.

Date of experience: December 3, 2016
tena V.
0 reviews
0 helpful votes
Follow tena V.
Unfollow tena V.
Send Message
Share Review
Report Review

I found the part I needed for my furnace on monday and it arrived thursday, with standard delivery. The furnace is now working again. Very happy with how quickly the part came!

Date of experience: November 3, 2014
jk N.
0 reviews
0 helpful votes
Follow jk N.
Unfollow jk N.
Send Message
Share Review
Report Review

I had questions
March 8, 2014

I had questions - Lawrence quickly answered them.
I received the purchase quickly - it was exactly what i ordered
I've installed the device and it's working perfectly

Date of experience: March 8, 2014
Tom Y.
0 reviews
0 helpful votes
Follow Tom Y.
Unfollow Tom Y.
Send Message
Share Review
Report Review

GSI worked with me to verify the part I was purchasing would fit my 30 year old boiler. The part was shipped and received promptly. Great experience and would recommend GSI...

Date of experience: September 4, 2017
Eric M.
0 reviews
0 helpful votes
Follow Eric M.
Unfollow Eric M.
Send Message
Share Review
Report Review

The package had all the right part numbers but the contents of the bag looked pretty shop worn. I didn't have time yet to look up the specs and verify it is the right part. Hopefully it is.

Date of experience: March 13, 2020
Mike L.
0 reviews
0 helpful votes
Follow Mike L.
Unfollow Mike L.
Send Message
Share Review
Report Review

The exact furnace replacement part I was looking for was in stock and was easy to find. Checkout was simple, and the price was comparable to, or slightly better other places I'd looked.

Date of experience: January 17, 2019
andy h.
0 reviews
0 helpful votes
Follow andy h.
Unfollow andy h.
Send Message
Share Review
Report Review

VERY EASY TO ORDER AND FIND PARTS, SERVICE IS GREAT. GOT PARTS WITHIN TIME FRAME OF ORDERING. INFORMATION IS ON THE EMAILS TO TRACK ORDER. MAKES ORDERING PARTS FOR HVAC EQUIPMENT EASY AND I CAN TELL CUSTOMER AND BE ASSURED THE PART IS COMING. THANKS, WILL DEFINATELY USE YOUR COMPANY FOR ALL THINGS I NEED TO ORDER4 ONLINE.

Date of experience: April 16, 2020
Jeremy R.
0 reviews
0 helpful votes
Follow Jeremy R.
Unfollow Jeremy R.
Send Message
Share Review
Report Review

The part was correct and shipped very timely
December 28, 2016

The part was correct and shipped very timely. Would recommend to others. The only thing was a very small part cost $13 to ship. Raised the overall price too much.

Date of experience: December 28, 2016
Jim H.
0 reviews
0 helpful votes
Follow Jim H.
Unfollow Jim H.
Send Message
Share Review
Report Review

This will be a 5-star transaction if fulfillment is handled as well as the shopping experience has been handled.

Fulfillment was fine. A 5-star experience.

Date of experience: March 31, 2015
Brenda C.
0 reviews
0 helpful votes
Follow Brenda C.
Unfollow Brenda C.
Send Message
Share Review
Report Review

GSIStore shipped quickly and my item arrived within days. I am thoroughly satisfied with my online shopping experience and the product I received. 5 Stars!

Date of experience: January 18, 2016