GS-JJ has a rating of 4.9 stars from 2,697 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GS-JJ most frequently mention customer service, lapel pins, and final product. GS-JJ ranks 3rd among Personalized Gifts sites.
Proactively asks for customer feedback
No critical highlights yet
I had GS-JJ create 2 different challenge coins. Both of them turned out fantastic! My representative, Landy, offered superior customer service even though I change several things to the designs. He made me feel as though I was the most important customer. The quality of the coins is outstanding and I received them super fast. The cost was much lower than I expect. I will continue using this company for more challenge coins with Landy as my representative!
Came in quick with great colors. Staff was helpful in figuring out the best way to make the shape Will definitely use this service again.
I had GS-JJ create 2 different challenge coins. Both of them turned out fantastic! My representative, Landy, offered superior customer service even though I change several things to the designs. He made me feel as though I was the most important customer. The quality of the coins is outstanding and I received them super fast. The cost was much lower than I expect. I will continue using this company for more challenge coins with Landy as my representative!
Products used:
Challenge Coins
Everything was smooth placing order to constant contact with my sales rep.
Once I got the pins is when the problem start as of right now only 3 stars hopefully that can change in the future
Handful pins came damaged and currently in talks with sales rep about possible solutions want to do future business and give redemption cause why not the customer service is what's keeping me around but I can't loose money on product.
Products used:
Custom enamel pins
"Vivi Wang truly exceeded my expectations when I reached out for help creating and ordering my first custom patch. Not only was she incredibly knowledgeable and patient, but she also guided me through every step of the process with professionalism and expertise. Thanks to her, the patch turned out even better than I imagined, and the quality is top-notch. I couldn't be happier with the result! If you're looking for exceptional service and outstanding products, look no further than Vivi Wang. Five stars all the way!"
Products used:
I had the patches custom made for my military class
I was truly impressed with the quality of service and attention to detail provided. Your dedication to excellence was evident in every aspect of the work. It's rare to encounter such commitment, and I believe it sets a high standard that is genuinely admirable. While the overall experience was outstanding, I encourage continuous exploration of innovative approaches to further enhance the value offered. Your efforts are greatly appreciated, and I look forward to seeing your continued success. Keep up the fantastic work!
We ordered custom pins. The quality and texture was great! (It had raised areas for the artwork instead of a flat surface.) As far as the timing of receiving the pins, because they were shipped from overseas (and evidently there was a holiday that they were shut down for a number of days), they arrived a few days later than expected, but not terribly late at all. I would recommend GS-JJ and will probably use them again when the need arises.
Great service! Judy was wonderful in keeping well communication throughout the process. Listened and delivered on the changes I requested on the colors and design of the patches I wanted done. Provided samples and pictures for confirmation and was very thorough. Thank you Judy!
Products used:
Patches
Judy helped me design the perfect lapel pin for my coworkers and clients. I appreciate her answering all of my questions. She was extremely quick and delivered an excellent product. Highly recommend!
Products used:
Lapel pins
Our rep, JUDY, always provides excellent top-notch customer service. We do ALL our patches with GS-JJ. 10/10!
Products used:
Woven and embroidered patches.
I've been using this group to turn my 2D designs into enamel pins and they've been brilliant. The proofs have an extremely quick turn around time and the customer service is always quick and efficient. I usually talk with a customer service representative named Judy when it comes to looking over/editing proofs and she's extremely helpful. 10/10 would recommend if you're looking to get enamel pins made.
Tip for consumers:
Shipping dates vary depending on whether you pay for faster or slower shipping which is great if you're ok with waiting a bit longer for your merchandise and want to get a little discount on your purchase. The company's website has a very intuitive interface where you can select all the options for your design with the built in chart they have. I'll probably be sticking with this group for making my enamel pins since they're extremely reliable and have a very appealing interface.
Products used:
I've purchased enamel pins from GSJJ and they're great quality. The customer service representative I worked with named Judy was very polite and efficient. She was extremely helpful when going over proofs of the designs and helping me with any questions I had. The pins I got are always extremely high quality and I'd be very hesitant to switch to a different manufacturer. I'm very happy with my experience working with this group and I'll be working with them for more designs in the future.
Unbelievable customer service! JUDY will help you out with any question you might have and will make the process of making pins super easy. I highly recommend working with them.
Products used:
Soft Enamel Pins
Everything about this business is excellent. I have worked with Judy for years and they are amazing!
Tip for consumers:
ORDER TODAY!!! You will not be disappointed
Products used:
Lapel pins
Have to give a shout out to Judy, She was very helpful and knowledgeable about the PVC patches I ordered and even suggested that UV would be better for my design which I approved now I'm just excited to see how they look once they arrive.
Came in quick with great colors. Staff was helpful in figuring out the best way to make the shape Will definitely use this service again.
im not too pleased with this service but depending on how my stickers look, and how soon they are delivered, will determine if I use this website again in the future. however I do like the customer service because I was able to talk with someone about my order.
I'm still waiting for my patches to arrive. However, there's been great customer, service, and communication. Thanks Lenita
Judy provide me an excellent service and the merch was exactly as i wish. The shipping was faster then expected.
Products used:
pin
I had some trouble getting a firm price-it would be nice if your website provided more detailed information including the extra charge for screen printing on the hard enamel pins. Because your artists re-drew my designs, I did appreciate the fact that I could refine the drawings myself and ask for proofs until I was happy with the final designs.
The final product was beautiful, and we are very happy with the pins!
Very easy to order. Quick responses (within 24hrs). Made requested changes in a timely manner. The end product was so beautiful and so much better then expected. I ordered a medal with a design that I drew. The finished product had the same detail as my drawing. I'm in love. I'll be ordering from this company again! Highly recommend!
We found your company on line. Sent an email and was contacted pretty quickly. We are a military group of older people we visit a different state every year. I talked with Fay and she was so very helpful. Helping with a design and ideas of what our pins for Georgia should look like. The price was incredible. Received our pins and are so please. Thank you again. Will pass on to next reunion group
Second order, arrived well packaged and in a timely fashion, and the quality was great. Can't complain.
Products used:
Custom Enamel Pins
We had a rough idea for coins as a favor for our wedding guests. The staff took our photos of the cake topper and us dressed up and turned it into a two sided coin very quickly. Back and forth communication was very responsive with no long delays in replies or changes to the proofs. Coins arrived faster than expected and great quality!
My experience was fantastic and it was all because of Judy! I requested a super rush and she did the best she could, even sending me a picture of the final product before shipping. The quality was excellent and presentation looked so good! I will definitely recommend again. The only caveat was I thought these were manufactured in the United States, that is why I chose them.
GS-JJ helped us to produce 1,000 softpins at the very last minute. The quality is great, our rep Kelly is very helpful and communicative. The website is very easy to navigate. We'll order from GS-JJ again in the future.
Products used:
The enamel softpins
I was in constant contact with our Rep. She was super helpful in answering my questions and sending me proofs of our pin. They came individually bagged for ease of giving - I would recommend them! Producing the pin and shipping was quite fast.
Thank you Fanny for such excellent customer service. The pins look amazing so far. I'm super excited to receive my shipment soon. This whole process was done so fast and turn around time was on point! This is my second time placing an order with fanny and she provides excellent customer service! I definitely will be placing my third order real soon with her! Definitely message Fanny for all your custom work. She will definitely work with you and let me tell you, she replies quickly. Thank you again!
GS-JJ e-commerce website is our latest venture in our effort to offer our quality products and service directly to Designer and end users.
U.S.A.: Los Angeles Office address: 20829 Valley Blvd. Walnut, CA 91789
Canada: Vancouver Office address: 5280 Oakmount Crescent, Ste 402, Burnaby, BC V5H 4S1
GS-JJ is affiliated to one of the largest manufacturers of promotional gifts merchandise in China, whose mission is offer their customers the best quality products at highly competitive prices and on-time delivery!
We have been in the manufacturing of promotional gifts merchandise for over 20 years! We wholesale direct to some of the biggest distributors, franchise operators, and high-end customers in America and around the world! We work hard everyday to be the best in the industry! We have become actively involved in web commerce by joining promotional products industry associations, such as ASI, SAGE, PPAI, and ARA. We are proud to say within a few years of becoming a member of these associations, we earned several awards for quality, service and customer satisfaction. We have received excellent 5-star ratings from ASI and SAGE, as rated by our distributors.
We are especially proud to have received the "Best Supplier Awards" from SAGE four years in a row.
Capitalizing on our company's excellent product quality and service experience gained through years of dealing with "demanding" distributors, we are ready to embark on a new mission to serve the general market. GS-JJ.com is the newest division of GS Promo USA. We invested heavily in GS-JJ.com to offer our clients the best products and services at the most competitive prices on our secured e-commerce website. We provide some of the quickest turn-around time and fastest delivery schedule! Whether you have a small quantity or a large project order to fill, you can always count on GS-JJ.com to help you through the entire order fulfillment process!
Our product lines include:
Lapel Pins / Medals / Lanyards / Belt Buckles / Challenge Coins / Ornaments / Embroidered Patches / Key Chains / Silicone Wristbands and MORE...