GS-JJ has a rating of 4.4 stars from 271 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GS-JJ most frequently mention customer service, great quality, and final product. GS-JJ ranks 6th among Personalized Gifts sites.
I was working with lovely customer service, on a rush order, and spent three days getting the item perfect. The invoice is sent, it reads $264 CAD, I click check out and it changes to $359 CAD. They stood behind the screen shots, that I sent them, of the $264 CAD price, and fixed the computer glitch as a result. I absolutely love the keychains that I ordered and will absolutely order again. Highly recommend..
Took 5 months to finally get our pin and all 50 are defective! I asked them to remake with correct skin color and they told me "we produce the pins based on the confirmed proof. Best regards" 50 defective pins and that's all they have to say to me. The pins skin color is 20 shades darker than the confirmed proof. I cannot resell these. So $250 down the drain? I am livid. I will see to it that I get a refund or my pins remade free of charge like their site guarantees. NEVER GO THROUGH THESE PIN MAKERS!
Ordered these lapel pins for our Masonic Lodge. The end product turned out better than we could have imagined. Company was easy to work with and the designer captured everything we wanted.
I've recommended them to a couple of other lodges now because of it.
Bella made this process so easy to create my custom Cufflinks and Lapel pins for my fiancé for our wedding. She created several drawings using different colors until I was able to find the perfect one. They turned out amazing! He was surprised & stunned with how good they looked.
Products used:
Lapel pin and cufflinks
Very easy to order. Quick responses (within 24hrs). Made requested changes in a timely manner. The end product was so beautiful and so much better then expected. I ordered a medal with a design that I drew. The finished product had the same detail as my drawing. I'm in love. I'll be ordering from this company again! Highly recommend!
We had to purchase coins for an entire department. The quantities kept changing, but the support was very understanding and worked with us. They were friendly, quick with responses and made the experience wonderful everyone that purchased coin stated what great quality it was.
Everything from design to shipping was perfect. They were able to do everything I requested and it didn't take a lot of time. Even shipping came faster than expected! Would definitely get my pins designed from GS JJ again.
My experience was great from start to finish. The design was flawless and we received our Challenge Coins quickly. We love the way they turned out. Will definitely use GS-JJ again when we are ready for a new coin!
I really liked that I could design my own coin online. I was able to upload my logos without any trouble. A proof was sent for my approval and any corrections I wanted to make were taken care of easily and quickly. Communication with staff was easy and responses timely. There was an option for a discount if you chose a longer production time...the coins were completed faster than expected which was nice. The product turned out very nicely. I'm pleased with the quality and finish of the coins. Exactly what we wanted. I would definitely recommend.
We had a rough idea for coins as a favor for our wedding guests. The staff took our photos of the cake topper and us dressed up and turned it into a two sided coin very quickly. Back and forth communication was very responsive with no long delays in replies or changes to the proofs. Coins arrived faster than expected and great quality!
I was in the market for a lapel pin for our fan group. Ran across GS JJ and decided to try. They worked with me getting everything just right. I have gotten many likes and questions where I got them from. Faye is the woman who followed up and everything
Great work team and a amazing product had a patch made from a design I came up with and it turned out great. They were ver diligent in letting me know what was going on and when my project would be done.
We had a great experience working with gs-jj and Customer Service Team Member, Fay. When we sent our logo for printing onto a lanyard, they were very helpful in us getting a wider option of lanyard, so the logo would look better! Also, Fay was always prompt in her responses to my questions.
The the "warehouse" staff marked each box with bold letters and counts.
The only thing I would ask to change is that when the "warehouse" staff do mark boxes, it would be helpful if they clearly labeled any boxes that had more than one product item in it. We had to open 24 boxes to locate 100 of one product that had been packed with a different product.
All-in-all, it was a great experience and we love our lanyard name tags and plastic holders to go with them! Thank you.
We found your company on line. Sent an email and was contacted pretty quickly. We are a military group of older people we visit a different state every year. I talked with Fay and she was so very helpful. Helping with a design and ideas of what our pins for Georgia should look like. The price was incredible. Received our pins and are so please. Thank you again. Will pass on to next reunion group
Initially I had problems navigating the website, but contacting Customer Service was easy and in a matter of minutes, my inquiry for a custom lapel pin was underway. The follow-up emails from my assigned representative were received as promised, and my changes were quickly acknowledged and handled. I will order from GS-JJ again. Their customer support is second to none!
There are numerous styles and choices of products to choose from. This made it easy to find a product that was affordable and within my budget, but also looked nice. You could see what the final product would look like while designing it which made things much easier to choose from.
Landy was super helpful in this whole process! Whether it was in designing the graphics, getting me the proofs, or answering any of my questions, he helped in every way. I'm super excited for what we'll be getting, so thank you Landy!
Products used:
Custom Lanyards and Badge Holders
Client service was great. Production time turned out less than anticipated. Pricing is very competitive. Shipping out of China was surprisingly fast. The product is nice looking, and meets all expectations.
We ordered custom pins. The quality and texture was great! (It had raised areas for the artwork instead of a flat surface.) As far as the timing of receiving the pins, because they were shipped from overseas (and evidently there was a holiday that they were shut down for a number of days), they arrived a few days later than expected, but not terribly late at all. I would recommend GS-JJ and will probably use them again when the need arises.
These are the third pins we've had made and just like the first two, they are perfect! Mia my rep is always fantastic to work with, production time was incredibly fast, and they arrived well before the projected time. Will definitely keep using this company for pins.
While searching for custom pins, I came across GS-JJ. I am very impressed and extremely satisfied with quick personalized and empathetic customer service and great quality of the product.
I would definitely recommend this company!
My order was somewhat complicated and great care and attention was put towards creating a great product! Price was affordable for such a custom piece… great quality and ribbon was stitched at medal for an even better overall look.
Would HIGHLY recommend this company and the reps I worked with were extremely persistent in getting my order delivered. Truly impressed!
My experience was fantastic and it was all because of Judy! I requested a super rush and she did the best she could, even sending me a picture of the final product before shipping. The quality was excellent and presentation looked so good! I will definitely recommend again. The only caveat was I thought these were manufactured in the United States, that is why I chose them.
I've ordered from this website 5 times already and i'm very happy with the quality of the pins and the price! Ella is amazing and response to all of my questions quickly. She always follows up to make sure I am satisfied with the proof before confirming the order. I will always order my pins from here. You can't beat the price anywhere else!
I was in constant contact with our Rep. She was super helpful in answering my questions and sending me proofs of our pin. They came individually bagged for ease of giving - I would recommend them! Producing the pin and shipping was quite fast.
I just needed a few coins and this is the first time I've ordered. They made it easy from answering all my questions to designing and tweaks to come up with a final product. I'm deployed overseas and they made it in time to hand them out before we head home.
Through the entire order process to shipping and confirmation of receipt, the customer service was impeccable! Our medals were exactly as we ordered and were shipped quickly. We will be returning! Thanks, Indignor House
GS-JJ e-commerce website is our latest venture in our effort to offer our quality products and service directly to Designer and end users.
U.S.A.: Los Angeles Office address: 20829 Valley Blvd. Walnut, CA 91789
Canada: Vancouver Office address: 5280 Oakmount Crescent, Ste 402, Burnaby, BC V5H 4S1
GS-JJ is affiliated to one of the largest manufacturers of promotional gifts merchandise in China, whose mission is offer their customers the best quality products at highly competitive prices and on-time delivery!
We have been in the manufacturing of promotional gifts merchandise for over 20 years! We wholesale direct to some of the biggest distributors, franchise operators, and high-end customers in America and around the world! We work hard everyday to be the best in the industry! We have become actively involved in web commerce by joining promotional products industry associations, such as ASI, SAGE, PPAI, and ARA. We are proud to say within a few years of becoming a member of these associations, we earned several awards for quality, service and customer satisfaction. We have received excellent 5-star ratings from ASI and SAGE, as rated by our distributors.
We are especially proud to have received the "Best Supplier Awards" from SAGE four years in a row.
Capitalizing on our company's excellent product quality and service experience gained through years of dealing with "demanding" distributors, we are ready to embark on a new mission to serve the general market. GS-JJ.com is the newest division of GS Promo USA. We invested heavily in GS-JJ.com to offer our clients the best products and services at the most competitive prices on our secured e-commerce website. We provide some of the quickest turn-around time and fastest delivery schedule! Whether you have a small quantity or a large project order to fill, you can always count on GS-JJ.com to help you through the entire order fulfillment process!
Our product lines include:
Lapel Pins / Medals / Lanyards / Belt Buckles / Challenge Coins / Ornaments / Embroidered Patches / Key Chains / Silicone Wristbands and MORE...