Groupon has a rating of 1.92 stars from 6,882 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 293rd among Daily Deals sites.
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For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and gave them the order number in question as well as screenshots of my confirmation email. Instead of inquiring on the issue they refunded a second groupon voucher I bought for a movie ticket in the amount of 26.45 when I paid 29.45 and skipped out on paying my 3 additional dollars. When I contacted them a third time, my email was blocked. I would have been fine calling and explain this issue but there is no customer service number. Beware of the bs. Groupon is sketchy.
Don't use Groupon! They eat our money for no reason! During the Thanksgiving holidays, I went to Groupon and got movie tickets to Regal Cinemas in November. The code could not scanned at the theater, so I informed Groupon customer service that evening. A couple of weeks later, they replied and asked me to provide a copy of the tickets. I provided my bank record. Since then, they have never given me any reply so far!
I've purchased a few deals from them before. Got the deal in the timeframe promised. Advertise discounts to local merchants, and received exactly what was promised! Thank you Groupon for being honest! Love it!
I take back my first review. I was able to contact them today and they gave me a refund very quickly. I found a link for a live chat.
While Groupon is a good site. Custom Canvas Prints is not. Beware customers to false advertising. Do not order from this site.
Groupon deal was great.
Parked at casino and used $25 free slot card and parking was free.
Had extra time and went to humane society.
It's very small and full... With all the money that passes through the hands of falls view casino and the big hotels like Hilton, the oaks, Sheraton. I wish they would donate a few dollars to help the shelter.
Please if you have some time drop in and walk a dog or pet a kitty.
They are very sad and could use the help.
P.
Looked like a great deal - ordered (24) solar lites - Arrived on time and each lite after being charged worked great.
Packaged well - no problems at all.
JM from WI, price is good, hope delivery is fast, looking forward to the use, with by dear one and happiness
I check this website periodically for great deals on restaurants and free trial offers for streaming services such as Tidal. I love the savings I have accumulated over the months. Check website and app for full range of discounts offered. Four stars because they regularly email me with information I can careless about.
I enjoy finding a good deal with Groupon. I wish they would offer more deals on concerts though. They have some good ones for bigger city's near me too but not much closer to me. If you're willing to go to the bigger city's they offer more. It depends on what you want if it's worthwhile.
Ideel was the one website I could find business dresses, cocktail dresses, and ball gowns from. As a tall woman they carried my styles and sizes. They also had some of the best accessories. Now I have no where to go to buy these things. Bring Ideel back! I liked it the way it was. Shame on you Groupon for taking it away!
First time going to a Drive-in Theater n i liked it very much, with my hubby on my birthday weekend, almost Halloween, went to see of course IT :o) as am watching the movie i had a visitor at my window, lol dressed as pennywise(the clown)saying happy birthday :) good one.
Great group deals site. Have made several purchases over past 4-5 years; all hassle-free (unlike at least one competitor site). Quick and easy purchasing. Good customer service.
I've been on Groupon for over a year and while I don't visit the site on a regular basis, when I do go, I find some good deals.
I once had a groupon for a restaurant that closed or went out of business, unexpectedly.
At first I figured I just lost the value of the groupon but then decided to contact the company. I received an immediate response and the value of the unused groupon was returned to my account to be used in the future. I recommend this website for the value and the good customer support they offer.
I am giving it 4 rather than 5 stars because the "good prices" comes with the caveat "check around first". They have some great deals but you have to be careful because I have found instances where prices are way lower elsewhere. So, like with any discount site, do your homework. Customer service on returns was outstanding! I found a chat feature immediately (without hunting all over and practically "accidentally bumping into it" like on Amazon). I had inadvertently ordered 2 pair of the same slippers. (I'll get to that issue in a minute). Customer service on the chat feature was excellent. Easy print of the return label at no cost to me. Popped them in the mailbox and got my refund within 10 days. The issue I had was with the website itself. I couldn't get the slippers in my cart when I was ordering and tried several methods to work around it. I am sure that's the reason I ended up ordering two. I went with the chat feature to handle the return to make sure my return attempt had taken because it was not reflected on the site. The chat agent completed the return again for me and, evidently, mine had worked because I ended up with 2 return labels in my email inbox. I think the site issues I experienced could be just browser issues, as is the case sometimes (certain browsers work better with certain applications). It certainly will NOT keep me from ordering from them again. If I have any site issues in the future, I'll be patient and log out and log back in. Oh, and I LOVE my slippers! Great quality at a super great price. Groupon and Jet have become my favorites for online ordering.
I'm a regular customer. My love to this website has started long ago before I managed to earn my own money. I always needed discounts to save on the services, so groupon was the right choice for me. I still use it habitually, but the service is not quite the same. Don't know what was the reason and what influenced them, but it changed.
You should always check to see what the real price of the items are before buying a Groupon. Lot of their stuff is just regular price but with some gimmick added on. Other than that, usually they have good deals. I still buy from them often.
My daughter got me started with Groupon when she and her boyfriend bought Bimini Cruise tickets from them. They were VERY happy with their $300ish (for both!) cruise. I have place 2 orders with them and was very satisfied with what I got. I did not have to use the customer service services. They would have gotten 5 stars if they didn't contribute to my full e-mail inbox 4-7 times a day.
Groupon gave me a credit to use when a vendor was not credible some months after purchase (but within the insured date)
I don't understand the bad reviews because I have been using Groupon for over 2 years and have had 90 percent satisfaction. The other 10percent was a bad experience but it was with the merchant that I bought it from and groupon happily credited my account to use on something else with no problem. I also had a situation where I was sent the wrong size and they gladly fixed that issue with no problem as well. I really love this website and will say if you have a problem just email them and they will fix it with awesome customer service satisfaction. I would give a five but because of the 10percent I can't.
I started using Groupon 2 summers ago (2015) when shopping through the Winter clearance items at the Sierra Trading Post and also some shopping at Battery Junction (Best place ever for handheld/portable lighting). Even though I was shopping through the clearance items at the Trading Post, the coupon codes I found on Groupon worked just fine ( OK, a couple didn't, but they had been posted for about a week already). I also found a nice one for Battery Junction, which is why I now check for savings at Groupon before shopping almost anywhere. I am actually impressed with how many stores they cover (I use just a few). One of the few real sites out there. Yeah I sound like a commercial. LOL, Enjoy... :)
We have been using groupon for a while but our last expcerience while travelling to London was great thanks to groupon. Excellent merchants for brazillian blow dry and the eateries were par non. Overall we saved lots and quality was not sacrificed. Groupon is great!
Love Groupon for the convenience. I got turned down cause I didn't know I should not use Groupon the 2nd time at the same store. Pls print in capital "VALID ONLY ONCE PER VISIT" on your Groupon deal then. Thank you.
They have some good deals, but the original price is usually marked waaay up so that it seems you're getting a much better deal.
I have found some great deals on this site. However, you need to be careful to read the fine print. Many of the deals have expiration dates, blackout dates, certain conditions that must be met or other inforn xydg6vxbhfcu4yu776fr4esx2r00oineed to make sure that what you are buying is what you think it is. All in all, most of the deals on here are very good buys.
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.