• Green Building Supply

Overview

Green Building Supply has a rating of 4.59 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Green Building Supply most frequently mention customer service. Green Building Supply ranks 7th among Building Construction sites.

  • Value
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • Their web site is so informative, and their customer service is knowledgeable, kind, and considerate.

Critical highlights

No critical highlights yet

How would you rate Green Building Supply?
Top Positive Review

“I have been shopping here for more than a year and I love it. Every time I receive an order it is in”

Harry P.
12/16/20

I have been shopping here for more than a year and I love it. Every time I receive an order it is in perfect condition and it comes very fast! But the best part of this brand is the customer service team.

Top Critical Review

“Not entirely trustworthy”

David R.
5/25/20

While I appreciate that this company stocks some safer alternatives, I found dealing with them to be disappointing. I ordered some flooring samples and when they arrived I noticed a chemical odor. I contacted them about this and received a vague, general reply. When I asked more specific questions I received no further response. I tried two different people at the company with the same results. As a result I don't trust this company and I wouldn't buy anything from them without doing my own research

Reviews (56)

Rating

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Other

Reviews that mention popular keywords

customer service (7)
Thumbnail of user clarissab6
1 review
0 helpful votes
November 10th, 2017

I'm allergic to fragrance and preservatives which makes it extremely difficult for me to find products I can use on my skin. The Safe Choice shampoo and body wash was an amazing find. I'm so glad I can easily order this product online. Plus it doesn't dry out my skin like the other (few) products I can use. I will continue purchasing this product and would recommend it to others. The packaging on my item was great. It was completely sealed and not a drop spilled during shipping. I only hope that all of the packaging peanuts are recyclable.

Value
Shipping
Quality
Thumbnail of user laurav96
1 review
0 helpful votes
August 15th, 2018

The samples came quickly, accompanied by a booklet with lots of information about how to install and care for a Marmoleum Click Cinch Loc floor.

Thumbnail of user jenniferb660
1 review
0 helpful votes
August 27th, 2018

I ordered a sample to do a small job. Low smell. Came with instructions and was delivered quickly.

Thumbnail of user jonathanb150
1 review
0 helpful votes
January 19th, 2018

I have purchased over $5k of products from GBS and the products always arrive on time and are package very well.

Thumbnail of user maryl596
1 review
1 helpful vote
April 27th, 2018

So grateful to have this incredible source of information and products not easily found elsewhere! Joel has an incredible wealth of experience and information that he shares with customers.

Thumbnail of user donnat314
1 review
0 helpful votes
November 5th, 2018

Shipped the day after I ordered, received in another 5 days. 1 week delivery, excellent service!
Box was very sturdy for 4 gallons of Safe Choice Super Clean. Not just the regular flimsy cardboard box that would have busted with the weight.

Thumbnail of user janem187
Jane M.
1 review
1 helpful vote
February 27th, 2018

I only do projects for myself.....mostly small. It's great to have found a good product, from a good company, that I can order online and have delivered cause I live in a small rural town. Your service is efficient and your follow-up is nice to have. Thank you. Jane

Thumbnail of user margareth110
1 review
0 helpful votes
December 14th, 2017

Only a few boards damaged in transit, love the look and we've always appreciated how you can order samples in whatever you like. Thankyou GBS, we will use you again!

Thumbnail of user monicac132
1 review
0 helpful votes
November 13th, 2018

Just used this to finish the wood paneling in a bedroom. It was wonderful to apply, low drippage, beautiful finished result when dry. We used Gloss as a first coat first, then Matte (per their instructions - I usually put matte under gloss, but following their recommendation on this, and it seemed towork well). Sanded lightly with 600 grit inbetween coats. Is IS quite odorous to apply, but dries quickly and the odor seems to dissipate fairly quickly. Overall very happy with this product, and delighted to have found it! Will definitely be ordering more for the rest of the house.

Thumbnail of user billyl26
1 review
0 helpful votes
January 14th, 2018

This is now my second order and still completely pleased with the service and products they deliver.

Thumbnail of user norms7
1 review
0 helpful votes
March 15th, 2018

The resources, customer service and overall philosophy of the company makes them a pleasure to work with.

Thumbnail of user meganb96
1 review
0 helpful votes
March 4th, 2018

Fast response to question and immediate shipping of correct items. Would definitely use this company again.

Thumbnail of user taral68
1 review
0 helpful votes
February 22nd, 2018

I had a number of questions about my purchase, and customer service was very responsive. The product is excellent and the finished floor looks great.

Thumbnail of user lr88
1 review
0 helpful votes
October 23rd, 2017

Amazing service. Ordered a 5 gallon can of Hard Seal product. Shipped same day. Arrived 2 days ahead of scheduled date! Product well packaged for shipping. Arrived in excellent condition. Product performed as expected. It just doesn't get any better.

Thumbnail of user junec41
1 review
0 helpful votes
January 19th, 2018

Good product. Great customer service. Called and they were very helpful and walked me through how to use the product.

Thumbnail of user id663
1 review
0 helpful votes
September 27th, 2017

Ordered from the website with no difficulty. Have not used the stain & sealer yet but was very happy to find a place to find non toxic, low odor finishes

Thumbnail of user cindyo19
cindy o.
1 review
0 helpful votes
October 17th, 2017

Great product and quick delivery. I will certainly be ordering this product again for my crafting projects.

Thanks

Thumbnail of user julieb253
2 reviews
0 helpful votes
October 28th, 2017

Order came fast. Product was great! Color of stain was right on and covered the area well. Though it did have a strong smell I like that it is not toxic!

Thumbnail of user kathleenb93
1 review
0 helpful votes
December 28th, 2017

Order was sent and delivered promptly, even in the holiday season. We are lookomg forward to using the carpet sealant system throughout our home!

Thumbnail of user elizabethd148
1 review
1 helpful vote
March 20th, 2018

The samples I ordered came promptly, and I am inspired by the range of colours. I will certainly use Marmoleum when redoing my bathroom. Some contractors had heard of it, and some hadn't.

Thumbnail of user angelicaf10
1 review
0 helpful votes
June 9th, 2018

I love supporting companies that want to make the world a better place. Love the better, healthier product choices you guys offer.

Thumbnail of user michelles635
1 review
1 helpful vote
August 30th, 2018

Extremely satisfied with the wood stains, no odors. Products arrived within delivery window. Website and checkout easy to use.

Thumbnail of user kimberlyb137
1 review
0 helpful votes
March 21st, 2018

Love Greenbuildings nontoxic products. My daughter and I are chemically sensitive and had no trouble with this adhesive at all. We used it for our tile backsplash.

Thumbnail of user angelah145
1 review
0 helpful votes
March 4th, 2018

Have used several of the products with great success. Love the safety of the products. Ordering is always easy and shipping is fast. Customer service to date has been awesome as well.

Thumbnail of user leslies97
1 review
0 helpful votes
December 7th, 2017

I have purchased products from Green Building Supply. Joel is wonderful to speak with and is extremely knowledgeable about what to utilize if you have chemical sensitivities. I am thankful that they are available for individuals like me.

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From the business

Green Building Supply is a one-stop-shop for all your natural and eco-friendly home building products. On our website greenbuildingsupply.com you can effortlessly browse through hundreds of natural and non-toxic products — everything is well-organized and clearly defined with MSDS sheets on the contents of most products, reviews, spec sheets, maintenance and installation guidelines, and tips and tricks on testing for chemical sensitivity, working with green products, and much much more!

Business History

As a family owned company, we started in search of natural and non-toxic building materials to use in our own home. Our home is inspired by Frank Lloyd Wrights prairie style, as well as the ancient principles of Vedic Architecture.

In a small Iowa town, it was almost impossible to find products locally that satisfied our craving for natural beauty. Also in 1991 there was no internet, very few magazines, and scant interest in green building products.

We traveled around the US to locate beautiful natural products. Getting reliable information about the content of various products was the most challenging task; as at the time few manufacturers knew what would trigger chemical sensitivity in their products, or the impact their products would have on the health of the home owner and the environment.

Eventually we put all the pieces together and as natural healthy homes came into demand we were inspired to create a store to make these products easily available to others. Our first customers were our friends, many of them out of state, and some of them chemically sensitive. So far, we've helped thousands of people create new healthy homes, and we are educating more and more every day.

Company Representative

Thumbnail of user aaronh85
Aaron H.
Eco-Advisor at GreenBuildingSupply.com
Typically does not respond to reviews

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