Green Building Supply

I ordered 260 square feet of maroleum tiles in 3 colors for my kitchen reno. I had spoken to two customer service representatives and spent loads of time on the website. Nowhere in the small print did I see that they automatically round up your order to include full boxes only. This is surprising, considering they say that each order is a "custom order." Because I had three colors, I ended up with 380 ft.² of material. Not only was this a huge waste of money, but for a company that claims to be "green," the manufacturing and distribution of such excess is unconscionable. Such waste! Secondly, their shipping was supposed to be 12 days and ended up being three weeks. When I contacted the company after two weeks, they were not helpful. Then, after waiting three weeks, I got a robo-voice message the night before delivery, stating that I had to be home to sign for the delivery…with only about 16 hours notice! So I had to take the day off of work. I've never experienced this with any other delivery service. The shipping was SO expensive ($367!) - for what? It's 7 small boxes. Amazon delivers similar-sized items for free. Honestly, the whole thing feels like a rip off. Never again.

I have been shopping here for more than a year and I love it. Every time I receive an order it is in perfect condition and it comes very fast! But the best part of this brand is the customer service team.

The samples came quickly, accompanied by a booklet with lots of information about how to install and care for a Marmoleum Click Cinch Loc floor.

Arrived yesterday afternoon via a fedex freight 18 wheeler which made the delivery interesting into a tight RV park (wouldn't have been possible in-season at the beach) and workout for me - no worries there i needed it. The shipper sent it on a broken pallet which gave the driver a hell of a time getting it unloaded. Thus far don't see any damage other than roughed up edges on a few of the boxes of flooring. Didn't expect the flooring to be 6' long sections all one length = a lot of cutting for my installer. Stay tuned...

I ordered a sample to do a small job. Low smell. Came with instructions and was delivered quickly.

Great product. I ordered too much however, and they were not very clear in how to let me know how much I would need. "It covers 100 linear feet" is not a measurement that anyone in the U.S. uses much. I'll be sending some of it back and now I have to pay for the shipping on that. But, it was still cheaper than buying on Amazon.

I have purchased over $5k of products from GBS and the products always arrive on time and are package very well.

While I appreciate that this company stocks some safer alternatives, I found dealing with them to be disappointing. I ordered some flooring samples and when they arrived I noticed a chemical odor. I contacted them about this and received a vague, general reply. When I asked more specific questions I received no further response. I tried two different people at the company with the same results. As a result I don't trust this company and I wouldn't buy anything from them without doing my own research

So grateful to have this incredible source of information and products not easily found elsewhere! Joel has an incredible wealth of experience and information that he shares with customers.

Shipped the day after I ordered, received in another 5 days. 1 week delivery, excellent service!
Box was very sturdy for 4 gallons of Safe Choice Super Clean. Not just the regular flimsy cardboard box that would have busted with the weight.

I only do projects for myself.....mostly small. It's great to have found a good product, from a good company, that I can order online and have delivered cause I live in a small rural town. Your service is efficient and your follow-up is nice to have. Thank you. Jane

Timely delivery, cost within reach, easy to use Interface, all makes buying online with Green Building Supplies satisfying. Would like if the supplier could help with the shipping cost.

Only a few boards damaged in transit, love the look and we've always appreciated how you can order samples in whatever you like. Thankyou GBS, we will use you again!

Took 15 plus days to get my stain had it sent to Vermont the brand of stain is a Vermont brand i'm glad the deck was for my grandmother if it was a customer's deck the project would of been sent back two weeks just didn't work for me sorry

Just used this to finish the wood paneling in a bedroom. It was wonderful to apply, low drippage, beautiful finished result when dry. We used Gloss as a first coat first, then Matte (per their instructions - I usually put matte under gloss, but following their recommendation on this, and it seemed towork well). Sanded lightly with 600 grit inbetween coats. Is IS quite odorous to apply, but dries quickly and the odor seems to dissipate fairly quickly. Overall very happy with this product, and delighted to have found it! Will definitely be ordering more for the rest of the house.

This is now my second order and still completely pleased with the service and products they deliver.

The resources, customer service and overall philosophy of the company makes them a pleasure to work with.

The samples I ordered came very quickly and exactly as ordered. We ended up buying from a local brick and mortar retailer to support local jobs and taxes. But if that hadn't been available, we would have gone with Greenbuildingsupply.

Fast response to question and immediate shipping of correct items. Would definitely use this company again.

I had a number of questions about my purchase, and customer service was very responsive. The product is excellent and the finished floor looks great.

Amazing service. Ordered a 5 gallon can of Hard Seal product. Shipped same day. Arrived 2 days ahead of scheduled date! Product well packaged for shipping. Arrived in excellent condition. Product performed as expected. It just doesn't get any better.

Good product. Great customer service. Called and they were very helpful and walked me through how to use the product.

Ordered from the website with no difficulty. Have not used the stain & sealer yet but was very happy to find a place to find non toxic, low odor finishes