Greatland is awesome! Always quality products, great customer service. I've been buying from them now for 8 years. Will continue to do so.
Tried to do this order yesterday, but kept getting error messages. No one was available to explain what was wrong or how to correct. Entered same info today and it worked. Wasted a lot of time yesterday.
I order from Greatland every year - always a good value, prompt and efficient service! I also get a phone call every year from Ben, who kindly reminds me to place my annual order :)
I tried to find ESCA210 when I logged in, but couldn't find it. I found it by going to Google and asking for FED Estimate envelops and the ESCA210 popped up on the search under Greatland. So what the heck?
If the order gets here when it should, then everything went very smoothly and life will almost be perfect.
Excellent service. Very prompt
No place to add that we are An Accountancy Corporation as far as what type of work er do!! You should add CPA!
it was easy to do on line but the only problem is I don't seem to be getting the 15% discount on this order even though I put the code Z56
IT IS ALWAYS EASY TO USE YOUR SITE AND YOUR PRODUCTS ARE ALWAYS EXACTLY WHAT IS EXPECTED. A PLEASURE.
Had a little problem at the end. Had to enter credit card info two times before the order would go though.
Always come thru with supplies, especially when we need them in a hurry.
Pricing seems reasonable, service is excellent, sales representative is always nice and friendly.
Software is user friendly and very easy to use.
The Greatland Professional Staff are great at treating everyone with nothing less then the BEST they have to offer. I have been a very satisfied customer for a while now and feel NO need to change vendors in the future.
I have always received the BEST customer service from Greatland. When it is time to order they always seem to call me and ask what I would like to order before I get around to calling them. Denise is a totally awesome rep!
Easy to find forms for my software. Easy reorder feature. If I need more forms in a hurry, I can get them in just a day or two.
as often occurs when the software programmers decide a product should be new and improved they do not obtain sufficient input from users. tax and accounting services are mechanical in a sense for input for hundreds of clients and when changes are made for a product that functions fine as is it results in more training and adjustment often without any benefit. the old adage if not broke do not fix it is very applicable. in recent years you have changed the import feature, the main menu and input when in my opinion not necessary and caused me aggravation. if not approaching retirement this type action would be a factor in changing software.
We needed Yearli because our financial software will not produce an electronic file to send to the IRS, and we've been nothing but happy with it. Downloading and installing the software was simple and the product itself was very straightforward and easy to use. Highly recommended if you're in this situation.
I like Greatland's products and pay a little more for our tax folders than are available from other vendors. I like the ordering process and the fact that you provide copies of the previous year order. The sales reps are always very helpful and I believe we have had the same one for quite a while...that's always nice. I do not like having to order and pay so early in the year.
One thing I like about your service is that I have worked with your employee Nancy for many years. She is very personable, is concerned about my needs and tries her very best to make sure my order is processed accurately and timely. She is familiar with my business and remembers me each time I call. This is why I continue to use Greatland. I can always expect quality products and great service.
Customer Service is always pleasant and curteousy when needing anything from Greatland.
I find placing orders very quick and easy and very timely on the arrival of the order.
Always a pleasant experience dealing with Greatland !!
Our Firm always gets courteous responses and knowledgeable help when we have questions or need to place an order. We even get calls asking if we have any needs. Couldn't ask for a better team to work with.
I hadn't gotten around to calling in my order, but I received a call and we expedited the whole process quickly and easily.
I have the same representative almost every time. There is something to be said for consistency. She is also very knowledgeable, professional and polite. She always follows through.
We have found the service department to courteous and very helpful. We appreciate the accuracy of our order and the promptness in which we receive it.
I have been using the W-2/1099 program for more years than I care to count. It has always served my needs extremely well!
I like the software except for the issue that I have to go into my computer and minimize the print size so the whole Yearli screen is visible. I would prefer to have the larger print work.
Your customer service reps have always been extremely helpful, making our ordering
most easy. Thank you very much. I appreciate you.
Greatland is awesome! Always quality products, great customer service. I've been buying from them now for 8 years. Will continue to do so.
I appreciate your order form that includes the products I have purchased in the past. That is very convenient!
I would appreciate not getting calls from salespersons during the year.