Graze

I got a free box from my university but I had to put my banking details in order to get the nuts.
They took me 7€ and after complaining several times and after talking to the manager nothing changed. 7€ for a bunch of nuts. Disgusted

Along with just about everyone - I really really really hate these companies that get your bank details so they can stick their hands in whenever they like - and they market themselves as giving you the option to try them - BEFORE you make any commitment. I speak for everyone I have ever met and discussed this principle - or lack of - with.

Giving one's bank details - ie access to personal funds - generally hard earned and honestly earned in decent humans' books - in return for a bunch of snacks is not a 'free trial or a free box or a free anything'; it is precisely the antithesis of 'free'. Your wording should say ' give us access to your bank - unlimited - and we will chuck some nuts your way - IF you're lucky'... (According to some reviews if it does land, it's an erratic and random and not even particularly nice experience if you do get them... for many they don't even deliver yet they remove funds...)

I even read one that said Graze had managed to procure funds from an account from a person who had never even signed up.

Does that not say it ALL. With cherries on the top?

This lot need to come with a massive warning, closed down maybe...

The best review I read said nothing of what the stuff actually tastes like; if you read the reviews they generally focus on the haphazard and useless service, no phone lines, erratic funds withdrawn, alarming scammers basically.

If you're going to offer a free box - then give the customer what you say you are giving - on the advertising. Give them a free box to taste - and then - and only then ask them if they wish to set up a free for all access to their bank accounts.

I can't be bothered to go to Trading Standards yet - but will do soon I think. This lot have to be a US company, stooping this low to trick and deceive...

What is should say loud and clear is -'greedy multinational corp in the making yet we act like one already - we're gonna stick our big greedy hands into your account and you'll be begging and screaming and dying of frustration trying to cancel your sub - (oh sorry did we forget to mention TOO that we're a subscription service you can never get away from and we don't do phone or customer service) - in return for a box of quasi-healthy stuff you'd probably never go near if we hadn't lured you in by this total scam'. That's a bit wordy - maybe they should just shut down but before they do that - spend a lot of time reimbursing people: not just the people who they did rip off - but all the people who spend their precious time reading the 'free box' nonsense - and who then spend more time going on to their website to claim their 'free' box. Yes - even those of us who thankfully were spared the sleepless nights of this lot having access to your account - even we are concerned that companies who lure in customers via subscription services - are in existence! It's called having a basic moral compass and no dollar signs in your eyes.

And the marketing. The number of trees this company must have chopped down. Years now - it's been - that those annoying coupons fall out... Of every magazine and envelope - out they fall...

I signed up initially with the free code on the inside of one of the packets I bought. Have paid for two boxes since. Nothing ever arrived. Absolute joke.

Never received products yet they charged my credit card every week. When i finally realized what was happening they refused to refund my money. I never got their snacks yet paid over 100.00 dollars. The delivery company they use is a freight company with no tracking information. How convenient. No telephone customer service. Save yourself aggravation and buy your snacks at whole foods

Almost got sucked into the free sample offer, I filled out the online application until I go to credit card information. I stopped and read the terms and conditions and basically saw that subscribers give up all of their rights. Alarms in my head went off and I started reading the reviews... YIKES! That's too bad, their concept could have worked if they put the customer first.

I got the free one that they sent to me and I it was not that good and it is super small. For $13 dollars you can buy a lot of snacks at the store, just saying. I immediately put my account so they would not deliver the next box but I am still being charred every week and I haven't even received any snacks. I still haven't heard back from them yet. They make it really hard to know how to stop sending them when you sign up even though they say you can stop any time.

Just because it's coloured green doesn't mean it is environmentally friendly. £2 for a handful of nuts or two biscuits and a tea bag. We will need another planet if we produce this much rubbish, perhaps we could join the one you're on!

I've heard of Graze, but I've never once signed up to receive a box. However money was taken out of my account, I've been ignored several times. Quite annoyed how did they get my details and take out money? I haven't even received anything from them so not sure why money has been taken out?

Looked over the offerings, and decided I can't eat it... I'm on a keto diet, and all were too high in carbs. I told the helper who was helping me "i can't eat any of this" so i stopped choosing. So i guess she put my order in anyway for a weekly box... 13.95 for at least $3.00 worth of product. First box arrived with no invoice... a real con job! Now a week later another. Didn't anyone teach you folks how important customer satisfaction is? You just don't care... want to rip off as much as you can. Stay away!

I made an initial payment and received their box of nuts etc. As I did not care for the eats I tried to stop any further payments but found nothing on their web site to enable me to discontinue my membership - no phone number, no address and a "no reply" email. I was therefor forced to instruct my bank to refuse any further debits from Graze. I do think that all web sites should have a telephone number and/or an address for communications.

Ridiculous. No phone number and cannot retrieve my password. How do I stop these@$#& boxes from coming? I thought I just signed up for a complimentary sample. Now I am stuck.

I cancelled this service as I felt the price was too high for the product received. First, I had a difficult time cancelling and received 3 boxes after I had done so. Of course, I was charged for them and, upon sending them back unopened, return to sender, was informed I could not receive a refund as "Each box is specially made for you" and they have USPS "dispose of them" Apparently, it is too hard to open the boxes, remove the prepared snacks, and place them in another box. Such a rip-off! Do not recommend!

I had set my account to receive boxes once a month and then all of a sudden, I was getting a box a week of their overpriced snacks. They do not send you a confirmation of any changes to your account so you have no recourse to get a refund. It's your word against theirs.

In addition, I find their website very difficult to use. And I agree with the other comments that you should be able to rank the snacks in a manner that actually directs them to send you snacks you prefer instead of what they want you to try.

And to the "Starving Student", if you can afford Graze Snacks, you're not starving and have more money to waste than most. There are cheaper, just as wholesome snacks you can buy.

Yet another business who pays spammers to send their unwanted, un- asked for ads to all ill gotten addresses the spammers have. I for one will NEVER do business wityh any company who employs these annoying tactics. I have never asked for any info... yet this week I have to delete everyday from 1 hell of an annoying spammer who sends ads by the dozen daily. These companys need to know when unwanted spam ads come. That company is on most peoples DO NOT use list...

Cancel my order. I signed up for a free sample not a shipment each month Your advertisement is deceiving and so are you Roberta Nuttall

There is no means to cancel the subscription which is very irritating. I do not want to go in and cancel orders repeatedly.

Product looks great in promotional material, but is much smaller than expected and very expensive.

When I received my first (free) box, i was very disappointed in the amount and quality of product. I specifically asked for a "nut-oriented" box, but received one package w/nuts and the rest were croutons and some other trail mix concoctions. I bought one more box just to make sure that I gave this company a chance and the same thing happened. This truly is not worth the money. For what you pay, you can go to your local supermarket or health food store and make your money much further. Also, the taste leaves a lot to be desired, as it is not fresh. Buyer beware! Don't waste your $$$$.

I consider myself a savvy internet person. I really wanted to like this -delivery snack idea. I admit it I put in my credit card info, and when I realized that I could not choose the items I wanted to try, I tried to cancel. YOU CAN"T!. I did a screen capture of the cancelation, but it still hit my Credit card. I did not do a dispute over the 6.99. I did cancel my card with the help of my Credit card company.

The phone number associated with the bank transaction directs you to the website, where is no option to suspend or discontinue the subscription.

I wanted to try them out so I signed up for the first one free, well it said that it would take them 4 weeks to send it out, after the first 3 weeks I decided to cancel my subscription and then a few days later I get charged. I never got anything from them and they charged me after I canceled.

I PLACED THE ORDER ON 15TH JULY 2017 At 8pm AND TRIED TO CANCEL ON 16th JULY 2017, JUST WITH IN 12 HOURS AND FAR EARLIER THEIR CUT OFF POINT AND THEY REFUSED AND REPORTED TO THE CREDIT CARD AUTHORITIES. THERE IS NO DIRECT FACILITIES TO CANCEL THE ORDER ON LINE AND NO TELEPHONE NUMBER IS PROVIDED, SO I HAVE TO SEND FEW EMAILS. NEITHER I WILL NOT RECOMMEND TO ANY BODY NOR I WILL PLACE THE ORDER IN FUTURE.

S K GUPTA

This whole thing is laughable. Not only is it a rip off, the snacks themselves are not even that good. I'm so confused as to why they are still in business. Boring, basic, lame.

First, let me say that Graze does have a lot of snack options to choose from, however, since I am a VERY picky eater most of them I do not like. I think it is good that they have healthy options and I like healthy foods but not the combinations and flavors they offer. I tried them and wasnt a fan so I attempted to contact them to tell them not to send me anymore snacks. The ONLY way to contact them is through email which they dont answer. I am still waiting for a response to my cancellation and they sent another box anyway. I will not be recommending them to anyone because their customer service is the absolute worst I have ever heard of.